Japan Train Pass
Your pass to explore various parts of Japan and experience riding the Shinkansen at 320 km/h.
Available on Traveloka App v3.32 onwards
How to Book
Redeem Locations
Cancellation Policy
JR Pass (Nationwide)
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Haneda Airport (International Terminal) | Airport | JR East Travel Service Center | 2 Chome Hanedakuko, Ota City, Tokyo 144-0041, Japan | 06:45 – 20:00 |
| Narita International Airport (Terminal 1) | Airport | JR East Travel Service Center | Sanrizuka, Narita, Chiba 286-0111, Japan | 08:15 – 19:00 |
| Narita International Airport (Terminal 2 & 3) | Airport | JR East Travel Service Center | 1-1 Furugome, Narita, Chiba 286-0104, Japan | 08:15 – 20:00 |
| Kansai Airport Station | Airport Station | JR Ticket Office (Midori-no-madoguchi) | 1, Senshu-kuko-naka, Tajiri, Sennan District, Osaka, Japan | 05:30 – 23:00 |
| New Chitose Airport Station | Airport Station | JR Information Desk | Bibi, Chitose, Hokkaido 066-0012, Japan | 08:30 – 19:00 |
| Kyoto Station | Train Station | JR Tokai Tours | 8-3 Higashishiokoji Takakuracho, Shimogyo Ward, Kyoto, 600-8214, Japan | 08:00 – 20:00 |
| Sapporo Station | Train Station | JR Information Desk | 4 Chome Kita 6 Jonishi, Kita Ward, Sapporo, Hokkaido 060-0806, Japan | 08:30 – 19:00 |
| Tokyo Station | Train Station | JR East Travel Service Center (Marunouchi North Exit) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 07:30 – 20:30 |
| Ueno Station | Train Station | JR East Travel Service Center | 7 Chome-1 Ueno, Taito City, Tokyo 110-0005, Japan |
Mon-Fri :
08:30 – 19:00
Sat-Sun, Public Holidays 08:30 – 18:00 |
| Nippon Travel Agency (NTA) TiS - Osaka Branch | Travel Agency | Travel Service Center Osaka | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 08:00 – 20:00 |
JR East - South Hokkaido Rail Pass
JR East - Tohoku-South Hokkaido Rail Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Haneda Airport (International Terminal) | Airport | JR East Travel Service Center | 2 Chome Hanedakuko, Ota City, Tokyo 144-0041, Japan | 06:45 – 20:00 |
| Narita International Airport (Terminal 1) | Airport | JR East Travel Service Center | Sanrizuka, Narita, Chiba 286-0111, Japan | 08:15 – 19:00 |
| Narita International Airport (Terminal 2 & 3) | Airport | JR East Travel Service Center | 1-1 Furugome, Narita, Chiba 286-0104, Japan | 08:15 – 20:00 |
| New Chitose Airport Station | Airport Station | JR Information Desk | Bibi, Chitose, Hokkaido 066-0012, Japan | 08:30 – 19:00 |
| Sapporo Station | Train Station | JR Information Desk | 4 Chome Kita 6 Jonishi, Kita Ward, Sapporo, Hokkaido 060-0806, Japan | 08:30 – 19:00 |
| Tokyo Station | Train Station | JR East Travel Service Center (Marunouchi North Exit) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 07:30 – 20:30 |
| Ueno Station | Train Station | JR East Travel Service Center | 7 Chome-1 Ueno, Taito City, Tokyo 110-0005, Japan |
Mon-Fri :
08:30 – 19:00
Sat-Sun, Public Holidays 08:30 – 18:00 |
JR East Pass (Tohoku Area)
JR East Pass (Nagano, Niigata Area)
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Haneda Airport (International Terminal) | Airport | JR East Travel Service Center | 2 Chome Hanedakuko, Ota City, Tokyo 144-0041, Japan | 06:45 – 20:00 |
| Narita International Airport (Terminal 1) | Airport | JR East Travel Service Center | Sanrizuka, Narita, Chiba 286-0111, Japan | 08:15 – 19:00 |
| Narita International Airport (Terminal 2 & 3) | Airport | JR East Travel Service Center | 1-1 Furugome, Narita, Chiba 286-0104, Japan | 08:15 – 20:00 |
| Tokyo Station | Train Station | JR East Travel Service Center (Marunouchi North Exit) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 07:30 – 20:30 |
| Ueno Station | Train Station | JR East Travel Service Center | 7 Chome-1 Ueno, Taito City, Tokyo 110-0005, Japan |
Mon-Fri :
08:30 – 19:00
Sat-Sun, Public Holidays 08:30 – 18:00 |
Hokuriku Arch Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Haneda Airport (International Terminal) | Airport | JR East Travel Service Center | 2 Chome Hanedakuko, Ota City, Tokyo 144-0041, Japan | 06:45 – 20:00 |
| Narita International Airport (Terminal 1) | Airport | JR East Travel Service Center | Sanrizuka, Narita, Chiba 286-0111, Japan | 08:15 – 19:00 |
| Narita International Airport (Terminal 2 & 3) | Airport | JR East Travel Service Center | 1-1 Furugome, Narita, Chiba 286-0104, Japan | 08:15 – 20:00 |
| Kansai Airport Station | Airport Station | JR Ticket Office (Midori-no-madoguchi) | 1, Senshu-kuko-naka, Tajiri, Sennan District, Osaka, Japan | 05:30 – 23:00 |
| Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 05:30 – 23:00 |
| Shin-Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 5 Nishinakajima, Yodogawa-ku, Osaka, Japan | 05:30 – 23:30 |
| Tokyo Station | Train Station | JR East Travel Service Center (Marunouchi North Exit) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 07:30 – 20:30 |
| Ueno Station | Train Station | JR East Travel Service Center | 7 Chome-1 Ueno, Taito City, Tokyo 110-0005, Japan |
Mon-Fri :
08:30 – 19:00
Sat-Sun, Public Holidays 08:30 – 18:00 |
| Nippon Travel Agency (NTA) TiS - Osaka Branch | Travel Agency | Travel Service Center Osaka | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 08:00 – 20:00 |
JR West - Kansai Area Pass
JR West - Kansai Wide Area Pass
JR West - Sanyo-San'in Area Pass
JR West - Kansai-Hiroshima Area Pass
JR West - Hiroshima-Yamaguchi Area Pass
JR West - Kansai-Hokuriku Area Pass
JR West - San'in-Okayama Area Pass
JR West - Setouchi Area Pass
JR West - Okayama-Hiroshima-Yamaguchi Area Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Kansai Airport Station | Airport Station | JR Ticket Office (Midori-no-madoguchi) | 1, Senshu-kuko-naka, Tajiri, Sennan District, Osaka, Japan | 05:30 – 23:00 |
| Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 05:30 – 23:00 |
| Shin-Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 5 Nishinakajima, Yodogawa-ku, Osaka, Japan | 05:30 – 23:30 |
| Nippon Travel Agency (NTA) TiS - Osaka Branch | Travel Agency | Travel Service Center Osaka | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 08:00 – 20:00 |
JR West - Sanyo-San'in Northern Kyushu Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Miyazaki Airport | Airport | JR Kyushu Ticket Office (Midori-no-madoguchi) | Akae, Miyazaki, 880-0912, Japan | 08:15 – 21:20 |
| Kansai Airport Station | Airport Station | JR Ticket Office (Midori-no-madoguchi) | 1, Senshu-kuko-naka, Tajiri, Sennan District, Osaka, Japan | 05:30 – 23:00 |
| Hakata Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1-1 Hakata-eki Chuogai, Hakata-ku, Fukuoka, 812-0012, Japan | 07:00 – 23:00 |
| Kumamoto Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 3-15-1, Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken, Japan | 05:30 – 23:00 |
| Nagasaki Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1 Onouemachi, Nagasaki, 850-0058, Japan | 05:40 – 21:55 |
| Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 05:30 – 23:00 |
| Shin-Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 5 Nishinakajima, Yodogawa-ku, Osaka, Japan | 05:30 – 23:30 |
| Nippon Travel Agency (NTA) TiS - Osaka Branch | Travel Agency | Travel Service Center Osaka | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 08:00 – 20:00 |
JR Central - Alpine-Takayama-Matsumoto Area Tourist Pass
JR Central - Mt. Fuji-Shizuoka Area Tourist Pass Mini
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Kansai Airport Station | Airport Station | JR Ticket Office (Midori-no-madoguchi) | 1, Senshu-kuko-naka, Tajiri, Sennan District, Osaka, Japan | 05:30 – 23:00 |
| Kyoto Station | Train Station | JR Tokai Tours | 8-3 Higashishiokoji Takakuracho, Shimogyo Ward, Kyoto, 600-8214, Japan | 08:00 – 20:00 |
| Tokyo Station | Train Station | JR East Travel Service Center (Marunouchi North Exit) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 07:30 – 20:30 |
| Tokyo Station | Train Station | JR Central Ticket Office (Yaesu North) | 7 Chome-1 Ueno, Taito City, Tokyo 110-0005, Japan | 09:30 – 19:00 |
JR Central - Takayama-Hokuriku Area Tourist Pass
JR Central - Ise-Kumano-Wakayama Area Tourist Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Kansai Airport Station | Airport Station | JR Ticket Office (Midori-no-madoguchi) | 1, Senshu-kuko-naka, Tajiri, Sennan District, Osaka, Japan | 05:30 – 23:00 |
| Kyoto Station | Train Station | JR Tokai Tours | 8-3 Higashishiokoji Takakuracho, Shimogyo Ward, Kyoto, 600-8214, Japan | 08:00 – 20:00 |
| Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 05:30 – 23:00 |
| Shin-Osaka Station | Train Station | JR Ticket Office (Midori-no-madoguchi) | 5 Nishinakajima, Yodogawa-ku, Osaka, Japan | 05:30 – 23:30 |
| Tokyo Station | Train Station | JR East Travel Service Center (Marunouchi North Exit) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 07:30 – 20:30 |
| Tokyo Station | Train Station | JR Central Ticket Office (Yaesu North) | 1 Chome Marunouchi, Chiyoda City, Tokyo, Japan | 09:30 – 19:00 |
| Nippon Travel Agency (NTA) TiS - Osaka Branch | Travel Agency | Travel Service Center Osaka | 3 Chome-1-1 Umeda, Kita Ward, Osaka, Japan | 08:00 – 20:00 |
JR Hokkaido Rail Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| New Chitose Airport Station | Airport Station | JR Information Desk | Bibi, Chitose, Hokkaido 066-0012, Japan | 08:30 – 19:00 |
| Sapporo Station | Train Station | JR Information Desk | 4 Chome Kita 6 Jonishi, Kita Ward, Sapporo, Hokkaido 060-0806, Japan | 08:30 – 19:00 |
All Shikoku Rail Pass
Kagawa Mini Rail & Ferry Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| JR Shikoku - Warp Umeda Branch | Train Station | JTravel Service Center | 2 Chome-8-11 Shibata, Kita Ward, Osaka, 530-0012, Japan |
Mon-Fri:
10:00 – 17:30
Sat-Sun, Public Holidays: Closed |
| Kochi Station | Train Station | Travel Service Center | 2-chōme-1 Sakaedachō, Kochi, 780-0061, Japan |
Mon-Fri : 10:00 – 18:00
Sat-Sun, Public Holidays : 10:00 – 17:00 |
| Matsuyama Station | Train Station | Travel Service Center | 1-chōme-14 Minamiedo, Matsuyama, Ehime 790-0062, Japan |
Mon-Fri:
10:00 – 18:00
Sat-Sun, Public Holidays: 10:00 – 17:30 |
| Takamatsu Station | Train Station | Travel Service Center | 1 Hamanochō, Takamatsu, Kagawa 760-0011, Japan |
Mon-Fri:
10:00 – 18:00
Sat-Sun, Public Holidays: 10:00 – 17:30 |
| Tokushima Station | Train Station | Travel Service Center | 1 Chome-61 Terashimahonchonishi, Tokushima, 770-0831, Japan |
Mon-Fri:
10:00 – 18:00
Sat-Sun, Public Holidays: 10:00 – 17:30 |
JR Kyushu (All) Rail Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Miyazaki Airport | Airport | JR Kyushu Ticket Office (Midori-no-madoguchi) | Akae, Miyazaki, 880-0912, Japan | 08:15 – 21:20 |
| Hakata Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1-1 Hakata-eki Chuogai, Hakata-ku, Fukuoka, 812-0012, Japan | 07:00 – 23:00 |
| Kumamoto Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 3-15-1, Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken, Japan | 05:30 – 23:00 |
| Nagasaki Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1 Onouemachi, Nagasaki, 850-0058, Japan | 05:40 – 21:55 |
JR Kyushu (North) Rail Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Hakata Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1-1 Hakata-eki Chuogai, Hakata-ku, Fukuoka, 812-0012, Japan | 07:00 – 23:00 |
| Kumamoto Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 3-15-1, Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken, Japan | 05:30 – 23:00 |
| Nagasaki Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1 Onouemachi, Nagasaki, 850-0058, Japan | 05:40 – 21:55 |
JR Kyushu (South) Rail Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Miyazaki Airport | Airport | JR Kyushu Ticket Office (Midori-no-madoguchi) | Akae, Miyazaki, 880-0912, Japan | 08:15 – 21:20 |
| Kumamoto Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 3-15-1, Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken, Japan | 05:30 – 23:00 |
JR Kyushu (Fukuoka Wide) Rail Pass
| Location | Type | Counter | Address | Operating Hours |
|---|---|---|---|---|
| Hakata Station | Train Station | JR Kyushu Ticket Office (Midori-no-madoguchi) | 1-1 Hakata-eki Chuogai, Hakata-ku, Fukuoka, 812-0012, Japan | 07:00 – 23:00 |
Cancellation Policy
- Your booking is fully refundable up until 2 weeks after your booking date, as long as you haven’t redeemed the JR Pass.
- You will not get a refund if you cancel your booking after 2 weeks from your booking date.
- To request a refund, mail the printed Traveloka voucher sent to your email, as well as the Exchange Order to:
PT Trinusa Travelindo
Midpoint Place, 16th Floor
Jl.Fachrudin No.26, Tanah Abang
Jakarta 10250
- The refund approval process will take 6 – 10 weeks after we’ve received your Exchange Order.
- Your refund will be returned to the bank account used for booking within 4 weeks after approval.
- Any updates regarding your refund will be sent to the email used during booking.
Booking a JR Pass
Search your pass
Open Japan Trains on your Traveloka App. Start your search by filling in the areas/places you’ll be visiting in Japan.
Choose your pass
You will see all of the available passes for your destination. Find more info about the pass by tapping one of the pass selections.
Learn the pass details
Learn more about the pass usage, coverage area, and services. Then, select one that best suits your needs.
Choose your pass type
Some pass offers both Ordinary Car (Regular) and Green Car (Premium). Select your preferred class, then add your travelers.
Complete your booking
Fill in your booking details and select how you want the Exchange Order to be delivered. Then, complete your payment.
Get your Exchange Order
After your payment is confirmed, you will receive your Traveloka voucher. Meanwhile, your Exchange Order will be delivered via email or courier, or you can pick it up by yourself.
Redeeming the JR Pass
-
Bring your Exchange Order
When you travel to Japan, make sure to bring your Exchange Order.
-
Ask for the Temporary Visitor stamp
Upon entering Japan, ask the immigration officer to apply the Temporary Visitor stamp on your passport.
-
Go to one of the JR offices
Go to any of the JR offices located in major airports and train stations (as listed here).
-
Redeem your JR Pass
To get your JR Pass, show your Exchange Order and the Temporary Visitor stamp on your passport to the JR staff.
Using the JR Pass
- You can simply show your JR Pass to board a train (no seat number).
- Show your JR Pass to the staff at the station gates. You cannot go through the automatic gates with a JR Pass (except for JR West).
- If you're using the Shinkansen during peak hours (07:00 – 09:00 and 18:00 – 20:00) or the high seasons, we recommend that you book a seat. It's free of charge.
- To book a seat, just go to any JR Ticket Office (midori-no-madoguchi) at the train station and show your JR Pass.
- Green Pass holders must book a seat to guarantee traveling in the Green Car.
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