8.2
Very Good
From 3,472 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews The Angel Hotel

Number of reviews per page
20
40
Top reviews
Tim
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a really nice overnight stay. After a five minute walk from the NCP down the road plenty of spaces on the Friday evening, and fairly reasonable at £17 for 24 hours with a discount from the hotel. Friendly greeting when met at reception as we arrived, simple check in. The deluxe suite wasn't really deluxe, just a large room and separate large bathroom and toilet, it could really do with an update or at least decorating. It was all clean, no dust, dirty or greasy surfaces just things like messy silicon in the bathroom and stains on the walls. The bed had really clean and tidy linen, but was probably in need of a new mattress it sloped a bit to one side and very soft, we'd had a long day and were tired and slept surprisingly really well though. The breakfast the next morning was really good for a hot buffet, plenty of choice being regularly topped up. The hotel was full when we stayed but wasn't busy at all when we went for ours at 9:30 with no dirty tables, two staff doing a good job, we had a really nice time there and it'll be our first choice next time we're in Cardiff
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Rhodri
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely stay, friendly staff
Suzanne
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location. Friendly and helpful staff. Comfortable room. Hotel a bit dated but a bargain and good for a short stay.
Adrian
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good value for money very good location
Lynda
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was fine starting to feel it’s age but a pleasant stay
Marisa
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We have stayed her before - a few years ago - and purposely chose this hotel as we liked its situation. Great location and the room and bedding were very clean. We had a fan in the room which was necessary in this warm weather and the room was very comfortable with complimentary tea and coffee. Also, we had the bonus of a great breakfast which we weren’t aware of, but a most welcome addition and had a great choice of everything you would want. Car parking is in the NCP across the road, which is different to our previous visit when there was hotel parking (this is now closed and a building site) and £32 for 24 hours. Staff were courteous and friendly and check in was easy. We had a good stay, but the hotel, although beautiful, is old and could do with some investment in the structure and decoration, but it was absolutely suitable for our short visit.
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David
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All good could do with a bit of an update but really good and close for castle and shopping
Dudley
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Plug in my sink stuck. Free wi fi didnt work. Room was ok.
Keith
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bar service and reception service was good. Cleaning staff friendly and efficient. A fan and windows that didn't open in the heatwave could be improved by air conditioning. Good value though.
Paul
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice and close to the castle
Andrew
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff exception. Very hot 🔥 into roo
Beth
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Interesting place. The building is very old so no A/C. The provided fan was ... meh. I don't know that I'd return in the summer. Room cleaning staff were fabulous. Front desk staff weren't nearly as good. They gave me incorrect answers to questions about where to go for different kinds of shops, etc. Once I figured out to ask the cleaning staff everything went easier. The breakfast was ok. I only purchased it for my first morning. Fresh fruit would've been nice. Or any fiber ... After the first morning I ate at nearby cafes, etc. Much tastier for a comparable price. The price was decent, so I might well stay there again, but not in the summer.
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Stuart
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Booked in error on the expedia system. Tried to cancel within 5 minutes. Hotel did not reply for 4 days then told me they would be issuing no refund at all even though the booking was still weeks away.
Shiena
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good location-accessible to everything.Minutes away from the park and its in the heart of city centre.Just across the Cardiff castle.Shops and restaurants just around the corner.Very good stay indeed.Old building but its fair for the price paid.Thank you.
Rosalie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean hotel and excellent location
Darryn
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Another lovely stay at the Angel Hotel 2 Nites good fair Prices B/B Double Room £75 a Nite lovely Room and Staff Very Helpful at all Breakfast Exellent choice food and Drinks Highly Recommend
Anika
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience. Staff were really helpful and accommodating. Good option to store luggage and lounge. Good breakfast options.
Rene
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, friendly helpful staff, nice breakfast.
Kevin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Served the purpose for our 1 night stay
Christopher
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was perfect for what we needed, good value for money. The rooms need updating, curtains need seeing to as they don't fit and the room was hot, but a fan had been placed in. We payed 10.00 each for breakfast, no eggs , mushrooms brought in 39 mins after I had been sitting there, all other food was again value for money. Coffee also run out and wasn't topped up.
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