Room was clean. Restaurant, although pricey, was very good and the service there was excellent.

- the air temps were too hot and wouldn't cool down as required - very noisy toilet flush and seat cover - noisy bathroom door close and open - TV remote did not offer a sleep timer - the bed topper was smaller than the bed so it made the mattress width space sized to a double vs. queen size - the bar refrig doesn't fit in the cabinet well so closing the doors was a hassle - there was no room safe

Hotel staff were the epitomy of Newfoundland, extremly helpful and freindly! The hotel was very clean, but very dated. Needs a refresh! Our room view was a roof, and we were too close to the elevator (noisy). Location was fantastic! Walk to George street, Water street and the downtown. We were able to walk everywhere!

Perfect location to George and Water Street.

For the price, room was small and very standard. Hotel doesn’t look very nice from the outside, although the lobby is nice. Pool area not nice at all.

Everything was amazing the food on the 9th floor was an added treat for people on that floor. The staff on the 9th floor went above and beyond for our entire stay.

Excellent stay. Over the top attention to details: when the cleaning lady noticed we were running low on toothpaste, she left a small tube of toothpaste on the vanity in the bathroom. Absolute amazing, just like the people of St John’s.

The room was very nice even though it had a strange smell that lingered pretty much throughout my whole stay. It’s a beautiful hotel. If you were planning to have a get together of any sort, be reassured that the walls are not soundproof like they are advertised as. Got noise complaint even after turning down music and quiet and the people with me I can also hear our doing the other room so I need to say they are not soundproof. staff were not the kindest about the situation though there was only six people in my room at the time and one of the time the staff barged in as soon as I opened up the door, making his way into the room, being ignorant

We really enjoy our stay

The staff was excellent and the beds were very comfortable.

A very comfortable stay with great beds and showers. A decent breakfast buffet with lots of options and friendly service. Perhaps not as "newly renovated" as it's made out to be. The gym equipment is dusty and rusty.

Nous avons beaucoup apprécié notre séjour dans ce complexe, très bien situé dans le bas de la ville.Merci à tout le personnel pour leur accueil très chaleureux et à leur attention qui ont rendu notre séjour absolument parfait.

Very friendly and helpful staff. Had a very pleasant stay that will make us strongly consider returning here on our next visit to NL.

Friendly staff comfortable beds

Excellent beds. Good location

Enjoyed our stay. We checked one day later than anticipated because of flight not leaving. This was booked thru expedia. Therefore called them to let them know that we were only going to be 1 night instead of 2. Expedia made an arrangement with Delta to only charge us for 1 night. However Delta charged us for the 2 nights. A whole lot of calls to Expedia to get this rectified and still waiting for a refund.

Nice hotel. Great location

Nice hotek. Could use some weights in the gym fora bettervwork out

Great stay, location is super.

Excellent service