El último día en la noche no tuvimos agua caliente

Clean room. Friendly staff!

Everything was great

My family and I Loved the Water park and the Arcade. The Staff was friendly and helpful. The Buffet breakfast was ok. I didn’t like that we had 2 rooms and we had to be separated, because the whole purpose of getting them was so we could be next to each other. We didn’t like that the rooms were so out dated and they had a nasty smell to them. I don’t know if it was the carpet or coming from the Air conditioner. The room felt moist. One of bathrooms had a big yellow stain in the tub and the other bathroom shower rod was barely hanging on and tissue holder was broken so when you would try to get tissue it would fall on the floor so we just took it off. I believe if the rooms were renovated and they removed the carpet and had wood or vinyl flooring the room wouldn’t smell and stay moist.

Great place for a family trip. Everything you would need is all available on site

They don’t change a bed sheets when I arrived they tell I found my sheets with make up on and hair it was never change for provise guest I have my baby 2 years old we have to sleeping in the floor because bed was never change I very despointe about it . They rest of the stay was ok front desk was good that supervisor that work 2:30 pm to 11:30 pm

This place was dirty my room had water coming out of the toilet. The water area was dirty. just by seeing it because I payed and did not stay

Lovely

The rooms smelled and it’s so humid inside the room. I feel like there is mold and the rooms are old.

I love it

If you are looking to stay in this hotel, know that you are paying for the waterpark only, rooms are a 1 star rating. The smell of mold and humidity in the rooms was unbearable for me. As you first enter the hotel, the lobby area looks very decent and clean, but as you go to the rooms area, it’s like a a motel type of looking and smell.

Was the perfect hotel for me 😍😍😍

It was nice in the common areas, but the room needs to be updated and cleaned. Hair found inside the fridge, the floors need to be mopped. The phone doesn't work. The slides were fun and the location is excellent. Hidden fees when you arrive. It was nice for families who dont mind staying in a 3 star resort.

It was a great property for young children

Pool was closed and made us wait for the room pass check in

Over all it was what you’d expect from a 3 star hotel. My daughter loves the water park, it is a good one. The rooms were okay, pretty dumpy. The toilet had a leak and kept running, the shower rod was holding on by a prayer and since it was curved the shower curtain wouldn’t stay closed.

This hotel has so much to offer. We will definitely be coming back

This resort exceeded my expectations, great location super close to every theme park, staff very friendly.Resort was very clean in all areas, including rooms and pool area. My 5 year old had a blast on the slides and some areas of the pools were covered under a roof which is very cool if you want to avoid the sun. Breakfast buffet and the food sold there was well cooked and great taste. We had a wonderful time, will definitely be coming back.

It was a great location for Epic Universe and nice to have a break day at hotel water park.

The room full of cockroaches and it smells bad , Beds is not clean , carpet is wet. Very bad experience at all