The housekeeping staff was polite and amazing where in the reception staff was rude and unresponsive. They never pickup the phone or open the parking gates on time. I have to repeatedly press the call bell to have someone to open the gates and then once someone responded they took their own sweet time to open the gate

All greay

Nice serive and location

Very Comfortable

Nice place with a wonderful service and breakfast

Overall a comfortable place to stay…Most of the city’s landmarks were in walking distance…I would stay at this hotel again.

Comfortable room. Helpful reception staff. Excellent cleanliness. Goid location. Enjoysble few dsys.

This is not a 4 star hotel.

Very good!

Lovely traditional hotel with friendly, very helpful staff in a fabulous location close to bus and taxi stations. Less than 10 mins by bus to Plaza del Duque in the centre river or Triana bridge for €1.40 on buses 13 or C4. Excellent breakfast choice. Only negatives are the pool was closed even though is was 30+⁰ and the shower was quite poor. Despite these we would highly recommend and wouod stay here again.

Surly staff! Poor accessories ( no tea making facility , poor parking) won’t return

Excellent value for money. A big room in good condition with all the facilities we could want. Not in the centre but an easy walk both to the centre and to Santa Justa station.

Lovely staff, clean rooms, convenient to explore all of Seville

We loved the old, traditional feel of the hotel but with modern rooms. The breakfast selection was excellent. The rooms were clean and the beds were extremely comfortable. There were plenty of bus stops around and taxis outside.

Definitely not a 4* hotel, more like 3*. They had no AC working in the room and in the building too.

Close to old town but still a bit of a walk to the river. Poor water pressure for the shower was an issue Neighbouring rooms made a lot of noise Asked for parking but on arrival non available

Price for room perfect BUT almost 45% for garage is exorbitant expensive

Miscategorized as a 4 star hotel, realistically felt like a 3 star. Although air conditioning is advertised, there is NO air conditioning, we could only turn on heat. We visited in January, so a summer stay would be miserable without air conditioning! Walls are paper thin and it was very loud. Very clean, friendly staff. Everything else was fine (not great, but fine).

Good hotel.

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