DoubleTree by Hilton Cheltenham-Cotswolds

Explore DoubleTree by Hilton Cheltenham-Cotswolds
8.0
Very Good
From 1,005 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews DoubleTree by Hilton Cheltenham-Cotswolds

Number of reviews per page
20
40
Top reviews
Carl Spencer
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First room over looked aircon units and smelt damp so changed rooms. Asked for firmer pillows and was offered bath towels instead. Finally got it right. Breakfast was great. Good choice and hot. Toaster as always one side brown the other near burnt. Bar staff excellent, fast service and friendly. The main dining room is another story. Asked if they had a table as we hadn't booked and was left waiting for 10 minutes. Left with no response so pretty poor. Ordered room service but so far down the corridor ot was barely warm. I general good hotel
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Chris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great stay thank you, breakfast was lovely and the staff were very friendly
Hariharan
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When we checked
Andrew
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Place was very nice, and the breakfast was good
Elaine
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Didn’t have breakfast, the rooms are lovely but there’s no lifts and everything is spaced out it was lucky we could park near our room and use the fire exit
Stephen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice and comfortable , staff were very pleasant
Bina
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a great stay and very well presented with a good selection of breakfast, bar food and drinks. The room was clean when arrived and staff are very friendly. Would recommend the hotel and I would come back. The room was a-bit small than excepted but overall a great experience! Thank you
Andrew
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Grear stay
Mani
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

B
Oliver
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely hotel, staff were extremely helpful and the facilities were brilliant. Will be back again!
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again.
Shaunna
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was lovely! Room was a little dated and not too functional. The kettle was on a table but if you wanted a tea/coffee you had to put it in your bedside table as there were no plugs anywhere else in the room! The bathroom had a sewerage smell which wasn’t great. Pool area
Rodney
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was clean good location good facilities staff friendly
deborah
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast excellent. Gym and pool area great. Staff lovely and very helpful. Rooms very clean. A few simple issues like no soap in the shower dispenser, light bulb by bed missing. Safe not working. All small things which should have been checked when the room was cleaned. Communal bar area was not very clean. Saw an old slice of lime on the floor by patio doors and it was still there the following morning. The breakfast tables were not clean underneath ( the centre leg) it is a nice hotel just needs a little more attention. Sound proofing very good.
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Scott
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Noisy room
Trevor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved this hotel- room was spacious and very clean with lovely view over golf course. Nice bar and restaurant, nice breakfast and friendly staff. Easy parking. My only issue was the midgie insects around (like mosquitos) that seemed to find me several times in my room, and bit me all night. Such a small thing. My husband loved the gym and we had several swims and spas which is well run. Good location.
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Darren
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Large rooms with a massive TV. I don't know why it's so big. It would have been better if it was smaller but a smart TV. The shower was weak but it all looked fairly new. So I dont know why it is lacking power. The hotel is a good standard apart from the Spa changing rooms. It felt unclean and for some reason the men's changing area smelt like pee. The pie in the hotel restaurant was ok but not worth the £18 and the pub almost attached is very basic for food but all both gave wonderful service. All the staff where wonderful and the breakfasts buffet was good and in a nice setting where there was plenty of space and no overcrowding.
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Natalie
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was absolutely spotlesss. What made the trip memorable was how every person was more than happy to go above and beyond to assist us, even with small things like proving water and warm cookies when we asked. Everyone was so welcoming and friendly, 10000/10 customer service
Rodney
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

clean amenities y
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