Everything!!

This is my 3rd time staying at this hotel and I noticed changes in the attentiveness of the staff the customer service is beginning to become less of a priority here, even though the hotel is very clean the rooms are showing its age and are in need of an renovation The breakfast buffet is always been excellent with great food and very friendly staff I love staying at Barcelo but I must be honest and say it needs to be renovated this is why I can no longer give this hotel 5 stars

The night receptionist was very slow. He even gave us the wrong type of key. A little frustrating since we got in at 1:00 AM.

Hotel 5 Estrellas todo muy bueno el Mejor de la Zona

Great location. Lots of restaurants walking distance. Comfortable beds. My only complaint is that I was not able to shower with hot water one of the nights. Rooms can use a little upgrade, but overall not bad.

Excellent breakfast buffet

Buen hotel, bien ubicado. Buena opción de desayuno

Well managed outdoor pool. Loved the jacuzzi hot pool the most.

CLEAN ROOM STAFF BREAKFAST

Good clean hotel

Great location, always great stay!

The hotel is huge and very clean. Breakfast is great with a great variety of food. Excellent hotel.

Staff were very helpful

Osvaldo was great! Front desk staff were awesome as well as the gentleman who helped with our bags! Airport drivers were great. Nothing but great things to say about this property! We will be back! Event space is beautiful

10/10 Service

never fails, their personnel is always friendly, great location and super safe area

As always, my stay was excellent. The toilet was having some issues but the staff was very responsive when I reported it.

Siempre que voy a Guatemala me hospedo en este hotel, me encanta el spa, el jacuzzi, la piscina, el desayuno buffett es muy bueno, Las habitaciones son muy cómodas y las vistas preciosas. Lo mejor es la calidad de su personal, siempre me hacen sentir en casa. Siempre vuelvo y volveré

Nice hotel and it is really close to the airport.

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