Overall Ratings & Reviews Melia Cozumel All Inclusive

My husband and I truly had a wonderful time. Really the only thing that I could want to improve on would be the food at the buffet. I feel like if more authentic Cozumel/Mexican food was served that people would be more able to enjoy it. Italian night not so great and Asian night was OK. I will say there was one dish that was absolutely amazing and that was the chicken dish. It was thighs and drumsticks and a really yummy Asian sauce. We did have a delicious lunch one day with this pork and Verde sauce with cilantro rice. That was absolutely awesome! There ar

Great small all inclusive resort. Snorkeling very close to resort for which you can walk. Food and drinks very good.

We had a big family trip and they had aomwthing for all of us. The excursions were great, the food was good and the drinks excellent. Staff was very friendly too.

We loved it! Staff always available. Everything was always clean. Food was great! 3rd time staying here.

Excellent

I have no complaints about the cleanliness of the resort and the staff was very friendly. I won’t stay at a Melia resort again mainly because of the food/restaurant situation. Getting a reservation at one of the restaurants was nearly impossible. We stayed 5 nights and got to eat dinner somewhere besides the buffet only once. And even on that occasion, the restaurant only had 3 tables being occupied. Aside from being able to eat lunch at the snack bar (only one side of the menu is free, the good food is going to cost you a lot of extra money), we were left to eat every meal at the buffet, and that food was average at best. And if you want room service, that’s going to cost you $10 each time, I’ve never been to an all inclusive where we would be charged for room service. They advertise on the website all these activities for the children, which we felt very misleading, the activities were extremely limited. Good luck getting a pool chair at the adult pool, all the chairs had towels on them but no people. The only people at the pool were sitting at the pool bar, so I’m not sure who the towels belonged to. The only open seated were reserved for “The level” and they were always unoccupied. The family pool was great, plenty of seating. The shows at night were really good. I think this resort puts way too much effort into “The level “ (better seats, better liquor, extra eating areas). I’ve been to several all inclusives, this place has too many road blocks on what’s “included “.

Muy agradable

Excellent hotel, food and rooms were great. Awesome staff. Beach was stunning. Definitely recommend to all my friends.

Everything, great staff, Francisco and Luis at thef ish house were great as was Diego our favorite bartender .and of course Alfonso our concierge

The resort is absolutely beautiful. Beaches were clean, pools were clean, rooms were clean. The staff is amazing. Extremely friendly and attentive. As for me, they remembered me by name and were always willing to do what we needed to enjoy our stay. We got to see numerous fish, sting rays and little crabs, even a large star fish while snorkeling right there on their property. The drinks were fantastic, we never had to wait and they remembered what we ordered. In our room, the bottle of wine was nice and they restocked our mini fridge with beverages of our choice.

This was my 4th stay at the Melia Cozumel over a time span of several years. While the resort in not still new, it has a beautiful setting on the island. It is also immaculate with a staff that truly care about your comfort and many needs. I will definitely stay at the Melia Cozumel during my next visit to Cozumel!

The staff are the best of any hotel I've ever stayed. The facility is clean. I like that there is an adult pool. The coffee bar is great. It's a $8 taxi ride to downtown. The alcohol containing drinks were so bad. I recommend paying the higher price package for top shelf alcohol. The food is similarl to other all inclusives. There is very little shade at the beach and the palapas that are there are always saved by someone who claims them early and then rarely even sits under them. It is probably worth it to pay the extra money to get the special drink package and additional privileges as there are more palapas for those guests in a seperate area. Our room always felt wet and smelled of mildew. When I returned home, all of my clothes, belongings and suitcase smelled of mildew. It was difficult to sleep at night due to the sensation of always feeling damp. Bathing suits and wet clothing will not dry if on the patio because it's too humid outside. They will not dry inside of the room because it is too humid. When we arrived the room smelled so strong of air freshener that we had to air it out for a few hours. My guess is this is done to cover up the smell of mildew initially so that you will not ask to change rooms. I have stayed in hotels in Cancun, Cozumel and Riviera Maya and have never experienced my room feeling wet and smelling of mildew. I would like to return to the hotel as I really like the staff but I will not do so because of condition of the rooms.

Likes: Friendly service, cleanliness, every day stocking of needed items in the room, and all of the activities provided. Dislikes: our shower drain was stopped up but besides that it was perfect!

The water was dingy and this resort was one resort past the breakwater where the water was clear. The hotel and staff were nice. The food was pretty good. Do not eat the hamburger. The ceviche made up for the hamburger. Overall 4 stars. The review could have been higher if the water was clear.

This is our 6th time at this resort, there is a reason we keep coming back!

Melia was wonderful! All the employees were amazing so kind and friendly. They keep the property in tip top shape and their hard work shows with such a clean environment. The food and beverage director and his fabulous staff are amazing. Always can find something to eat to suit your tastes. And food is available almost all day. The room was nice, great air conditioning and very clean. The beach is just breathtaking and pool was very nice. I can’t believe there are any negative reviews of this property! I would recommend it to anyone and already have. Just a magical place. Staff truly deserve all the credit for being so hardworking and friendly! Thank you for a beautiful vacation!!! Also have to give a shoutout to the wonderful bartenders, especially liked the man that worked the bar in the main lobby. Stayed from 5/16-5/22. Room #319

Property is off by its self. 5th time we have stayed here and have enjoyed to see the resort grow and develop each and every year.

Me gustó que tiene varias opciones o restaurantes para comer, el bufet está más o menos variado, lo único el desayuno tiene un poco pobre el menú pero está pasable, la playa está muy tranquila, en fin si lo recomiendo.

Melia is the cleanest property in the area. They spend lots of time making it that way. The staff is extremely friendly and helpful. Food and beverages were excellent. The best part is the BEACH!!! The water was nice and they clean up the seaweed daily.

I recently stayed at Hotel Melia in Cozumel. This was our first time to Cozumel. We had pretty high expectations for our vacation. We have had many people te