Overall Ratings & Reviews Citadines Part-Dieu Lyon

No aircon, small hard pillows

La ubicacion es buena , zona tranquila , cerca de la estacion Part Dieu. Caminando a 5 minutos del centro historico. La habitacion esta muy bien, pero necesitaria una remodelacion. lo que si es fea es la alfobmbar del pasillo El personal muy amable Por el precio esta muy buen

Bathroom had bad and don't know where it came from. Also, I see so many mold in bath area. No one do the cleaning service during my two days stay.

Friendly and helpful staff, clean and quiet room. I plan to stay at Citadenes every trip I take to Lyon.

Great location by the train station. Large and clean room and good breakfast each morning.

Very well located and helpful staff.

Friendly, pleasant and helpful staff. Good location, close to restaurants, cafes and grocery stores Room was well appointed. Excellent value.

No AC. No plug in bedroom to plug in fan provided.

Very friendly and helpful reception staff. Easy access to washing and drying facilities were brilliant.

If you lower your expectations you will be fine. This is serviceable living, but no frills — no character, not a single picture on any wall, limited and generic furniture, no headboard, basically a box. Hallways like a dormitory.

We only stayed here for one night in a suite, but the room was very nice and included a kitchenette complete with washing machine. I would stay here again and hopefully see more of the city and surrounding area. Staff was very helpful and spoke sone English.

Dirty and Noise.

This is the ugliest and dirtiest hotel in a terrible area of Lyon, with a children's park below where it's impossible to keep the windows open. The hotel smells, the rooms are pitiful, broken, and the cleaning lady even refused to clean for 3 days because she said they don't pay her enough to do all the rooms. The photos they put on the website are the complete opposite of what it is. In 2023, they still have the fan, broken dishwasher, non-functioning stovetop, and dirt everywhere.

Very good location. Very friendly reception. Good breakfast. Broken dish washer cart wheel. Very dirty curtains. 2 times fake fire alarm out. 1 morning cold water shower.

Muy buena ubicación. Sin embargo creo que se puede hacer un mejor esfuerzo en el servicio y en la limpieza.

Not exactly the best as property was full for the night that we were there. Given a room that was same level as the reception and had a stale/ musty smell. Error on our part also as we fail to notice that room was not air conditioned and was only equipped with a desk fan. Food rubbish under the sink from previous stay was not cleared.

Not as pictured. Quite run down and dirty, No air conditioning and only one electric fan for a one bedroom suite. Very hot. After contacting hotels.com to try and cancel our stay (conditions were so poor), the hotel offered another room with air conditioning for 30 euros per night. Funny they did not offer that directly to us when we gave feedback to the desk. The upgraded room was much better. But overall, would not recommend as whole property quite dirty and run down compared to the photos online - not as it appears. Would not stay again.

Staff we friendly and professional and the property is in a decent location. However its very noisy. The apartment we had needed maintenance desperately. Bedroom window didnt seal properly and only 1 out of 4 heaters worked .there also seems to be no ac and would be unbearable on a hot summers day. The bed was also unbelievably hard and very uncomfortable

The room is basic, sounds isolation is not so good, can hear the noise from the street, next door neighbor, and outside corridor, cleanliness level can be better, like clean out the dust between the fridge and cabinet, breakfast is very basic

Everything about our stay was fine. The personnel was very friendly and helpful. We loved the apartment we stayed and the location of the hotel was perfect.