Clean rooms and facilities. Only complaint was that there was no closet or enough hooks or a small table to put our stuff. So if theres 4 of us in the room we did not have place to hung our things.

Having no front desk is not a normal thing. The carpet is old and smelled bad. Room size was good. Too pricey for the quality of hotel.

It was a very nice place. Loved it very much

Pros - good location, large room, clean Cons - feels old and dated more like a motel If you want a place to just sleep in between your adventures that's close to everything this place is perfect and would stay again fi the price was right.

About a 10-15 minutes walk to the centre. Beds very comfortable. Make sure you get a room with a view, not the back car park. Needed a mirror in the bedroom. We had a balcony which was great to sit out on.

Très bien situé!!!! Maïs jacuzzi intérieur fermé à 21h

Great value for money compared to what you can find in banff. Hotel is a bit dated, as well as equipment, but overall we had a great stay and experience was better than expected. Location is amazing 5 min from downtown and all necessities. I will stay here again. Hot tub after a day of hiking was much appreciated.

Very average for what you get but good value for staying so close to downtown Banff. The AC was very loud but worked quite well to cool the room. The bathroom sink had no counters so was a bit inconvenient to put toiletries. There was no closet, the room was basic. Overall not bad, would stay again since it’s much more affordable than other hotels nearby.

Clean rooms, friendly staff. Walking distance to Banff ave

centrally located. price for area reasonable.

The AC was making terrible noise. The sheets could have been better quality. The hand towels were kept on the washbasin in the bathroom, instead of being hung. No face tissues, nothing to remove makeup. The water tap was leaking in the shower, when switched to shower mode. Needs maintenance so that the resources aren’t wasted unnecessarily.

Great beds easy walking in town

Yes I would stay there again! The underground parking and the hallways of the hotel definitely had us concerned upon arrival. However, once we open the door to our room, we were pleasantly surprised, it was updated, clean spacious. If I was to only judge the property based on the underground parking and the hallways, I would not recommend this place but because of the room, cleanliness, and location, I would recommend and I would stay there again! FYI, The underground parking has no elevator to get into the hotel, stairs only.

Mattress was horrible but bedding and pillows were nice. Air conditioner was awfully loud and couldn’t sleep with it on.

We had a wonderful stay at this hotel. The room was clean, comfortable and very spacious. The staff were friendly, welcoming and always ready to assist us with anything we needed. The location was convenient and close to many attractions, which made our trip hassle free. We would definitely stay here again and recommend it to others.

Good location. Our room was clean, newly renovated, and has a good view. Love their Rocky Mountain toiletries. Staffs are friendly and accommodating. Highly recommended!

close to downtown for the price, easy walking distance. rooms are nice and updated, rest of the hotel is on the old side but you don't spend much time in the room anyways. hot tub is nice especially the view. only real complaint is the doors to the room, has a decent sized gap between the door and the floor, makes it so any and every noise in the hallway is heard. would stay again, just bringing ear plugs next time.

Clean room but air conditioner was way too loud. Heater did not turn off. No where to walk dog to pee without walking far

Clean inside and out, friendly staff (not just front desk staff - everyone), great location, good noise isolation from street, pet friendly, and wonderful smelling hand soap.

Good