9.0
Exceptional
From 2,064 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews HOTEL 10

Number of reviews per page
20
40
Top reviews
David
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a nice stay at the hotel and will stay there again
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was friendly and accommodating. They allowed us to store our bags in the lobby and leave our car in the garage for a few hours past 24 hours without charging us extra. Great place! Highly recommend
Marjan
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

more than our confirmed booking. Even after I showed her my Expedia receipt multiple times, she refused to help or even let me speak to a manager. We had to contact Expedia ourselves, and they confirmed that the hotel had made a mistake. Only then did she accept the original amount, without any apology or acknowledgment. To make matters worse, another staff member assisting us with parking spent the entire time on a personal phone call. Mistakes happen, but the lack of professionalism and customer service was disappointing. I wouldn’t stay here again.
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Christian
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location near a metro station. Nice, modern hotel. The king room was spacious. I'd stay here again and recommend it to friends.
Carrie
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel, bad area. The location is walkable to the metro and nicer areas but the streets on either side of the hotel don’t feel safe. The hotel is nice, rooms are comfortable and clean. The lobby is very small. I booked a junior suite with a coach (on the picture on Expedia) but got a room with 3 chairs around a small table.
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Catherine S
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a very nice hotel but there was a festival going on the weekend we stayed that I wasn't aware of so it was very busy and very loud. The soundproofing was not great but otherwise, it was a very nice hotel, a great location and very friendly and helpful staff.
Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious and clean. Valet parking was easy to use. Staff was extremely friendly and helpful.
ALEENA
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big rooms and bathrooms. Well kept, clean and updated rooms as well. Didn’t really need to speak with staff too much but they were very friendly. Great location! Walking distance from the jazz festival, old Montreal and Chinatown.
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très bien placé Bon service
Mark
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location!
Kirk
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great and loved the look but my room wasn’t the best kept. Mainly the bathroom: paint chipping and roof above shower was also chipped. Otherwise, very nice room. All minor stuff but for that price, expected better. I’m sure other rooms were better.
Ljubomir
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is ideal. The history of the place adds to its charm. No real personal touches to greet guests.
Leslie
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cleaning staff came to change the sheets on our bed after our 1st night while we were getting ready for our day. We asked them to come back later. They never returned for the rest of our 3 night stay and we had to ask for clean towels. Most of the lighting in our room didn't work so we only had bedside lamps and bathroom lighting.
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Jodi
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love the music and art influence here. Nice little lobby bar, walkable to city attractions. Rooms were clean and comfortable. Will be back for sure.
Elvira
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The food choice was very limited - not worth $C 30 per person
Janice
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a wonderfully located hotel...next door to an excellent cafe and close to sights in downtown and old montreal.
inès
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très belle chambre et salle de bain spacieuse. Voiturier très efficace et serviable. Par contre chambre mal insonorisée et sur une rue très bruyante la nuit.
Momar
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very helpful staff. Free valet parking (parking is premium in Montreal).
Amirah
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall great experience but it was a bit loud from the street.
Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent emplacement pour le quartier des spectacles
Number of reviews per page
20
40