The floor boards where peeling of, also could not test at night due to the elevator made a weird noise , so loud i could hear it from my room all day long. Also sounded like construction inside the building, construction at a neighboring building didnt help either till 1:00 or 2:00 in the morning.

Staff was wonderful

It was a fantastic hotel and would absolutely suggest it to anyone.

Great location! Friendly staff! Great suite! Second time staying here. Truly enjoy this place.

Very nice room, clean and spacious, a great bed. Good service. The buffet breakfast was delicious

Clean comfortable bed and sheets, clean. No hot water, only warm. Toilet didn’t flush well. Neighborhood felt safe to walk.

It's an older property but very well maintained and a great staff.

Love this place

Great Service, Clean and save

cuarto comodo, pero ya se empieza a ver viejo

Room was adequate. Be careful on the room you get here. In the past I’ve experience a comfortable stay and pleasant staff. The bed was so awful I could not sleep and have terrible back pain and am exhausted as a result. Then, after the morning staff approve a late check out one of the male employees called my room and said I had to be out by checkout time or I would be charged. He was very rude and disrespectful which was enough to make me consider other choices on my next trip. This is sad because this had been a favorite place to stay when in the city. But not anymore.

Very good

Great hotel at the best location!

Under some cosntructions

Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...

It was ok

Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.

Did not eat breakfast.

Clean and comfortable room

Yes