Overall Ratings & Reviews Hotel Casa Veranda

The staff was helpful and friendly; the room was beautiful

Very old and not good furniture a lot off hair everywhere on the bathroom customer service not polite and unfriendly.

A mi familia y a mi nos encantó el hotel, amplio, limpio y acogedor. Los empleados súper atentos y amables. La comida estaba deliciosa, y la mesera que nos tocó era muy atenta y servicial.

Very nice and quiet. The parking is free, but convenience.

Lovely stay. Ours had a kitchenette, which was super useful, there’s no kitchenware or utensils though.

the staff were nice, welcoming and accommodative

Excellent place to stay

All good 100

Nothing very simple hotel needs upgrading everything very old building poor testing bathroom the buffet are very poor quality. And the customer service at the front desk very bad.

Fabulous

Excellent room Helpful staff

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I like all the services

This hotel is an old-style Guatemalan hotel that has been updated. The overall feel is old-fashioned. Though the rooms have been updated, there's a lot of dark wood that feels oppressive (though the real wood floors are nice). The bed was hard, as is common in more traditional Guatemalan hotels. We stayed in a suite with a kitchenette. While it was surprisingly large, it had no plates or utensils or anything else. Even the coffee provided was only one serving for a room for two people. We used the gym which is small but with nice, new equipment. The location is great, and overall the hotel is a good value.

Older local hotel was nice. The veranda was a big plus for me

Nothing vip was offered and the hotel was empty and said they don’t upgrade. Should not be presented as vip

Had a nice stay.

Very nice

I enjoyed my stay. Although a bit outdated, it was still very spacious. Very close to the airport and easy to find!

Comfortable room. Would stay here again.