Hotel Casa Veranda

Hotels
8.6
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

JULIO

10.0
/ 10
Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...

cecilia

10.0
/ 10
Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.

Heather

10.0
/ 10
Beautiful views, beautiful rooms with balconies! Very professional staff and extremely friendly! I will be back just to stay here! And the food was amazing! The croquetas and michelada were delicious! Muchas Gracias!!!
In the Area
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12 Calle, 1-24 Zona 10, Departamento de Guatemala, Guatemala, 1010

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Guatemala City (Zona 10)
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Hotel Casa Veranda Address: Map & Location

12 Calle, 1-24 Zona 10, Departamento de Guatemala, Guatemala, 1010
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Lobby Hotel Casa Veranda
Lobby 2 Hotel Casa Veranda

Discover More About Hotel Casa Veranda

General


In Guatemala City (Zona 10)

Location


With a stay at Hotel Casa Veranda, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 10-minute walk of Embassy of Mexico in Guatemala. This hotel is 1.1 mi (1.8 km) from Oakland Mall and 1.3 mi (2.1 km) from Torre del Reformador.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avia Mall - 0.2 km / 0.1 mi
Avenida La Reforma - 0.2 km / 0.1 mi
The Village Shopping Center - 0.3 km / 0.2 mi
Union Church of Guatemala - 0.3 km / 0.2 mi
Plaza Fontabella Shopping Center - 0.4 km / 0.2 mi
Embassy of Lebanon - 0.5 km / 0.3 mi
Embassy of Germany in Guatemala - 0.5 km / 0.3 mi
Embassy of Sweden - 0.7 km / 0.4 mi
Embassy of Mexico in Guatemala - 0.7 km / 0.4 mi
Gran Centro Los Próceres - 0.7 km / 0.4 mi
Mediac Medical Zone - 0.7 km / 0.5 mi
Embassy of Canada - 0.9 km / 0.5 mi
Sixtino II - 0.9 km / 0.6 mi
Hospital Herrera Llerandi - 0.9 km / 0.6 mi
Oakland Mall - 1.2 km / 0.7 mi

The preferred airport for Hotel Casa Veranda is La Aurora Intl. Airport (GUA) - 3.9 km / 2.4 mi

Facilities


Treat yourself with massages and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at La Pergola, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 86 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Casa Veranda

Entertainment Facility Hotel Casa Veranda
Entertainment Facility
Fitness Center Hotel Casa Veranda
Fitness Center
Functional Hall Hotel Casa Veranda
Functional Hall
Lobby Hotel Casa Veranda
Lobby
Exterior Hotel Casa Veranda
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Shops
  • Fitness center
  • Spa

Transportation

  • Limited parking
  • Airport transfer
  • Storage

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel Casa Veranda

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay) plus USD 54 one-time cleaning fee
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Veranda
86
Number of floors in Hotel Casa Veranda
12
Another facilities in Hotel Casa Veranda
Laundry service, Newspaper in lobby, Multilingual staff, 24-hour Receptionist, Shops

Frequently asked question in Hotel Casa Veranda

What are available facilities at Hotel Casa Veranda?
There are top facilites at Hotel Casa Veranda such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Casa Veranda?
Check-in time at Hotel Casa Veranda is staring from From 15:00 while the latest check-out time is at before Before 13:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Casa Veranda provide breakfast?
Yes, Hotel Casa Veranda provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Casa Veranda?
Hotel Casa Veranda is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Casa Veranda have?
Hotel Casa Veranda has 12 floors.
See All

More Reviews from Other Guests in Hotel Casa Veranda

8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Casa Veranda

Number of reviews per page
20
40
Top reviews
Bobby
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love this place
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Service, Clean and save
Luis
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

cuarto comodo, pero ya se empieza a ver viejo
Deborrah
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was adequate. Be careful on the room you get here. In the past I’ve experience a comfortable stay and pleasant staff. The bed was so awful I could not sleep and have terrible back pain and am exhausted as a result. Then, after the morning staff approve a late check out one of the male employees called my room and said I had to be out by checkout time or I would be charged. He was very rude and disrespectful which was enough to make me consider other choices on my next trip. This is sad because this had been a favorite place to stay when in the city. But not anymore.
Read More
Richard
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very good
cecilia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel at the best location!
Jeronimo
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Under some cosntructions
JULIO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...
Diego
icon-Business Family
Business Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was ok
cecilia
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.
Marcello
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Did not eat breakfast.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and comfortable room
Huey
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Heather
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful views, beautiful rooms with balconies! Very professional staff and extremely friendly! I will be back just to stay here! And the food was amazing! The croquetas and michelada were delicious! Muchas Gracias!!!
DANIEL GERARD
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly, professional, helpful, bi-lingual staff. Hotel is in a great, safe location, with much to do and see along the avenues. Close to airport and Casa Veranda offers shuttle service at a very reasonable price. Room was comfortable and clean, absolutely no complaints. Highly recommend a stay here.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room very clean, and the staff was nice!
Marvin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed at this hotel for two nights, the first night we checked in at around 23:30 hrs, the se one night we returned at almost midnight. We’ve been traveling for almost a month and by far, this was our worst experience. The room was very cold when we checked in and the heater never worked, it always blew cold air; the following morning we asked for it to be fixed and when we returned at night it didn’t work at all. It was closed to mid night so we didn’t bother calling again. Upon check in there was only 1 towel set, we were told by the front desk guy that it was customary and the guest had to order to get more. There was only 1 pack of coffee for a room with 3 queen beds, and again I was told that coffee was complimentary and if I wanted more it would be $.2.50 per bag/cup. Overall extremely disappointed with the service and the lack of empathy from the employees, with the exception of the security guy.
Read More
Mirna E
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean, friendly staff, excellent location.
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.
Luis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Me gusta mucho hospedarme aquí porque las habitaciones son grandes. Todo está impecable y el servicio al cliente es muy bueno. Tienen cocina las habitaciones y eso me encanta
Number of reviews per page
20
40

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Exterior 4 Hotel Casa Veranda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa Veranda

Number of reviews per page
20
40
Top reviews
Bobby
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love this place
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Service, Clean and save
Luis
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

cuarto comodo, pero ya se empieza a ver viejo
Deborrah
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was adequate. Be careful on the room you get here. In the past I’ve experience a comfortable stay and pleasant staff. The bed was so awful I could not sleep and have terrible back pain and am exhausted as a result. Then, after the morning staff approve a late check out one of the male employees called my room and said I had to be out by checkout time or I would be charged. He was very rude and disrespectful which was enough to make me consider other choices on my next trip. This is sad because this had been a favorite place to stay when in the city. But not anymore.
Read More
Richard
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very good
cecilia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel at the best location!
Jeronimo
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Under some cosntructions
JULIO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...
Diego
icon-Business Family
Business Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was ok
cecilia
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.
Marcello
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Did not eat breakfast.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and comfortable room
Huey
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Heather
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful views, beautiful rooms with balconies! Very professional staff and extremely friendly! I will be back just to stay here! And the food was amazing! The croquetas and michelada were delicious! Muchas Gracias!!!
DANIEL GERARD
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly, professional, helpful, bi-lingual staff. Hotel is in a great, safe location, with much to do and see along the avenues. Close to airport and Casa Veranda offers shuttle service at a very reasonable price. Room was comfortable and clean, absolutely no complaints. Highly recommend a stay here.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room very clean, and the staff was nice!
Marvin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed at this hotel for two nights, the first night we checked in at around 23:30 hrs, the se one night we returned at almost midnight. We’ve been traveling for almost a month and by far, this was our worst experience. The room was very cold when we checked in and the heater never worked, it always blew cold air; the following morning we asked for it to be fixed and when we returned at night it didn’t work at all. It was closed to mid night so we didn’t bother calling again. Upon check in there was only 1 towel set, we were told by the front desk guy that it was customary and the guest had to order to get more. There was only 1 pack of coffee for a room with 3 queen beds, and again I was told that coffee was complimentary and if I wanted more it would be $.2.50 per bag/cup. Overall extremely disappointed with the service and the lack of empathy from the employees, with the exception of the security guy.
Read More
Mirna E
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean, friendly staff, excellent location.
John
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.
Luis
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Me gusta mucho hospedarme aquí porque las habitaciones son grandes. Todo está impecable y el servicio al cliente es muy bueno. Tienen cocina las habitaciones y eso me encanta
Number of reviews per page
20
40