Sofitel Marrakech Palais Imperial & Spa

Explore Sofitel Marrakech Palais Imperial & Spa
8.4
Very Good
From 790 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.2

Service and Facilites

8.2

Traveler Reviews Sofitel Marrakech Palais Imperial & Spa

Number of reviews per page
20
40
Top reviews
Mohammad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelent
Mohammad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

EXCELENT
Nina
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Splendid breakfasts
Andrew
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with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location in Hivernage district, safe for walking, restaurants and nightlife nearby. Beautiful classic Moroccan palace style, lush gardens, luxury hotel feel. Multiple outdoor pools but unfortunately only one pool available to us was heated - the main pool was very cold and virtually unuseable. Breakfast was good with plenty of options but don’t expect traditional English cooked breakfast. Lovely staff, all helpful and friendly. Our room was spacious, comfortable, good balcony with view over pool and gardens. Shower water a bit smelly. Fortunately we had the quiet side of the hotel so the late night noise from Nobu rooftop music did not bother us in our room. The Orangerie and So Lounge restaurants were superb with good entertainment. All in all a great stay and we would definitely go back.
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Jay
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

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Susan
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Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Better than the pictures by far. We were surprised how nice it was. Incredible buffet breakfast. Great concierge.
Vilma
icon-with Friends
with Friends
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience
Nasrin
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was perfect
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely room with a beautiful view over the pool and the snow-toppped Atlas Mountains! The pool area is fantastic and the pool is so crisp and refreshing. Breakfast was absolutely gorgeous and had a special range of gluten-free mini cakes which was fab!
samir
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place
Debbie
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great
shamneet
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks. Nice big contemporary room with a view of the pools. Service was superb throughout our stay. We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
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carlos
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Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was so friendly and helpful
MariaJose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Terrible . Loud parties around exposé to trafic and busy and you can hear the Life outside of the hôtel . Bad experience in général hôtel is extremely big very big huge felt like a City that hotel impersonal détachéd Breakfast display and offerings are the best i have seen in the world ! Amazing worth it for a visit and the expérience . Outside sitting was fabulous .
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Desmond
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Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean rooms and environment, polite, helpful staff, restaurants, and access to transportation. It offers an aura of elegance.
Jagmeet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

High end feel to the hotel, food options are not super friendly for vegetarians or just don't taste good (might not be an issue for others). Really need to invest in good food to get that final star from me. Otherwise, very professional, very classy. Spa / massages were excellent.
Naryis
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
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Kalam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room left much to be desired. The toilet was located just as you enter the room; there was no wash basin in the toilet to wash your hands. The shower was in the bedroom and to wash your hands after using the toilet, you had to go to the bedroom. To pay $466 USD for such a room is not good. Staff were ok and the location of the hotel was central and excellent, I will not return to stay there in such a room. Expedia should describe properly if a room is not what is generally to be accepted.
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Lucy Therese
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved this hotel. It was a short walk from the city centre.
Manishkumar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good location and excellent facilities
Number of reviews per page
20
40