Overall Ratings & Reviews Placencia Resort

The best of both worlds! This property is stunning, and it really offered the best of both worlds. We were able to experience resort-style amenities and service, while enjoying the space of an AirBnB. Our suite was huge and gave us ample room to enjoy ourselves. It was nice to be able to cook some meals in the suite, although they could definitely stand to upgrade their kitchenware. The pool is huge, and we really enjoyed the swim-up bar. The restaurant sits right on the water, and we were really impressed with the food there. The service is top-notch from the bar to the housekeeping staff. *A note about the location: Placencia is a lot bigger than I realized. This property is in an area that is mostly just resorts and a handful of restaurants. A little further South is Maya Beach, which is quite nice. If you want to actually visit Placencia Village, it's a good 20-30 minute drive. So this is the perfect location for a relaxing, peaceful getaway. But if you want to be in the heart of Placencia, go further South.

Placenta Resort was advertised as a Hyatt hotel but this definitely was not it. We entered the resort and saw that a massive construction renovation project was being undertaken, which resulted in a lot of noise both during the day and at night. The wi fi was very poor and not secure which we had to keep asking staff to fix. They said that someone would fix it, but no one ever did. The rooms were clean and well kept, and staff was nice and helpful, but management was poorly run. The hotel was misrepresented as a Hyatt yet basic amenities such as the shower, WiFi, and “complimentary shuttle” and “laundry” cost an arm and a leg. The shuttle cost $150, and the hotel was $20 a load. We will not be coming back and hope we can get a partial refund.

Truly stellar pool with three areas of different depths. This allowed children to play more freely while parents enjoyed the pool. Only complaint was limited food options with highly variable quality. Note this area of Placencia has lots of sea grass and sargassum that washes up on the beaches daily. So depending on your level of comfort swimming in and around it, you may not be able to use the ocean. When it decays it smells heavily of sulfur.

The pool service was excellent but the food and activities offered were limited

The property is under construction so a lot of the food amenities are limited but the villas are beautifully newly renovated and the staff is very nice. Best to rent a car so that you can explore better food options off property during the day.

Rooms need improvement to provide basic services

The property was dirty the bathroom had broken door, it was dirty and there was no hot water. We didnt even have water in the room to drink! When we ordered food the menu was so limited they didnt even have chicken wings. We had to end our stay early because of the inconvenience and how direty it was.

We received very good service, and the rooms and pool were excellent. The only drawback was that the main restaurant was being removed and eventually replaced, so the on-site dining was limited. However, we ended up renting a golf cart and found terrific dining.

Great pool, good staff, clean. Beautiful beach. Toilets hardly flush though with the low flow, similar to Tulum.

They have bedbugs

The physical resort was phenomenal. The two reasons I did not give it a five star were 1) that the water pressure in the showers were so low. I never felt clean and could not wash my hair properly, and 2) the hotel restaurant was more expensive than the local restaurants. The days we didn't prepare food in our kitchen, we had to leave the resort. If the prices had been comparable, we would have eaten at the resort more often. The food was delicious, just astronomically expensive. Everything else about the resort was amazing and the staff were so incredibly nice.

We truly enjoyed our week at the Placencia resort. The 3 bedroom suite was just right for our multi-generational family trip, the pool was fabulous fun, and the Pier restaurant is peaceful, beautiful, and serves delicious food. I was disappointed to discover that, for what-ever reason, many of the promised amenities that had us choose this resort were not available during our time there: For example, there is only 1 restaurant, there is little that's child friendly asidefrom the pool; the pool and the children's pool are the same thing, meaning our 5 yo had to swim around loud mouthed drunks in the afternoon, if there were laundry facilities we never found them, and the only water sport equipment was available. Its clear the resort is being updated, but the work motto seems to be "it looks okay if you don't get too close." Lovely, bright rooms and ancient lumpy futons to sit on; nicely tiled bathroom and grubby stained bathtub. Etc. I would recommend the Placencia, and I would go back there. I justthink people should be fore-warned that the marketing exceeds the reality.

When we checked in, we were asked to pay a 40 US resort fee that we were not aware of when I booked so that was a sudden surprise. The prices at the restaurant were quite high. The beds were not the greatest. They were on wheels so they moved a lot.. but the pool was amazing. The water was warm. The staff was friendly and kind not usually the kind of place I stay, but I would go back for the pool.

The property is beautiful and the staff was very accommodating but it did not engulf the Belizean culture as I expected it would. The menu did not incorporate the traditional culture or have more than one Belizean option. Most of it was American food. There should be more of the culture and more things to do on the resort outside of the pool/dining. I wish there was more activities at the resort instead of trying to entertain myself most of the time. It was relaxing but I’d like to have fun on vacation too and creating that fun in an unknown area is difficult. I wish there were more food options for me to get to know the areas best things about it. More activities like a food tour provided by the resort like yoga just a celebration of the culture and that was not it.

Agradable y bonito lugar. Bien atendidos.

A very nice stay I will be staying here again on my next visit for sure

Gorgeous resort, beautiful location right on beach, helpful staff, amazing and large pool, restaurant on the pier was top notch for atmosphere and food. Ate 6 meals there.

For getting this hotel at a “VIP access” was nothing but a lie! The hotel was expensive, the room smelled musty, there was food marks left on the counters, the bathroom floor had bits of toilet paper left, the toilet seat was left open, the extra mirror light didn’t work, there was a broken towel rack pieces left over, one of the head lights were dangling out, our bed headboard was broken, the lamp was broken, and most importantly there reusable water tanks were always empty. When I told this to the front desk, they didn’t do anything. So I was just simply very disappointed for the cost for this resort and wish I would’ve gave my money to the local hotels.

Staff is wonderful. Property is "tired" looking. No bicycles avail for use as mentioned in property details. New Pier Bar is pretty but the food was not cooked well.

Wonderful, fast, luggage service and a beautiful hotel to arrive at