Had a great stay , great location and breakfast was amazing

Our room was not very clean The entire property needs to be refurbished Staff were friendly

The Lookout is in a great central location with a good sized car park, which you have to pay for separately. There is a bar behind the reception desk where we bought a drink. Our room was large and the bed clean and comfortable, but everything looked a bit tired- the cushions were stained and the curtains had a few holes. The bathroom was also large but dated. The breakfast was good and the hot items were well cooked. I would stay again, but I feel that a few updates are needed.

Good room, nice breakfast. Very quiet in the evenings. Lovely stay

Excellent staff and ideal location make this stay a good choice.

Don’t be put off by the poor condition of the exterior of the hotel - common areas and bedrooms recently refurbished. Excellent value and breakfast is cooked to order.

We had a room on top floor which was very comfortable. Good cooked breakfast with buffet continental . Parking at rear of hotel was handy £10 extra. Would use again. Staff great.

Didn’t have breakfast as you need to book a time the night before when I came back in the evening no staff to book it with so didn’t get breakfast

Excellent location, rooms clean, staff very friendly, breakfast delicious

The room was very comfy. Breakfast was lovely, good selection of both hot and cold food. Staff very friendly and helpful.

We recently stayed at this hotel and had a mixed experience. The breakfast was excellent, with a great choice of foods, and the service from the staff throughout our stay was genuinely outstanding. Unfortunately, the bedrooms and en-suite facilities were very dated and in need of a thorough clean and modernisation. We were disappointed on arrival, although the staff did change our room without any trouble. The second room had a slightly larger bed, but the overall standard still fell well below the expectations set by the photos on the website. The bar and breakfast room have clearly been refurbished and look beautiful, but from the stairs upwards the hotel is in real need of some TLC. The stair carpet is threadbare, and there are visible cracks in the walls, ripped wallpaper, dirty paintwork, and thick dust in several areas. The staff and breakfast were definite highlights, but the accommodation and general upkeep let the experience down.

Room was charming and clean, breakfast was delicious, staff were friendly and helpful.

The location is good and staff were very nice. The room was a good size but very tired!! Dusty with cobwebs , paintwork chipped badly and the bathroom had rusty handles and in poor condition. The balcony was quite honestly filthy!!! Disappointing as the pictures do not match what you actually get!!

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Enjoyable stay breakfast in the morning was very good

I never book for included breakfasts because that is a good way to

Pleasent breakfast, good location with its car park - though its a tenner per day - rooms feal very tired, could do with a freshen up. Specially the carpets and the bathrooms.

Breakfast was very plentiful and tasty and the two for one happy he with cheese and biscuits was a pleasant surprise. Wasn’t aware we needed to pay £10 for parking however. Room very spacious but was feeezing. No hearing has been put on before our arrival and we had to sit in our coats for ages before it warmed up. Very good location for visiting town on foot

We had a lovey stay at the hotel, staff were very friendly and helpful and it was the perfect location! We highly recommend

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