Traveler Reviews Crowne Plaza CHICAGO WEST LOOP by IHG, an IHG Hotel
Number of reviews per page
20
20
40
40
Top reviews
Alan
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean with great water pressure, plenty of hot water and excellent bedding. But most of all friendly and helpful staff.
Catherine
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location!
tricia
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Headboards had sticky stuff and hair stuck to them. Tub drain slow. Asked front desk to take care of the nasty headboards and they never showed up. Staff seemed nice. For $500 a night I would have liked a couple waters in the room and a cleaner room.
Allen
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Spent a night for our 14th anniversary. The staff was very thoughtful and kind. We appreciate the staff and room!
Rhonda
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Xxx
Jolene
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They did not offer a complimentary breakfast, so we did not opt to have their breakfast. I did need to call room service to ask for bedding for the pull-out couch. It took about an hour to receive the bedding & I did have to call a second time to remind them that we had requested it.
Cesar
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great Hotel
Nikolas
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The suite was super cool. Staff was so nice and helpful. Really personal too.
Patricia
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location
Daisha
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff wasn’
Tamara
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I was glad but surprised that my package included parking. We never left, but upon check out, the gate wouldn’t go up, and the machine told us to pay. I went to tell the front desk, and the worker came out and made the gate go up for us!
Nancy
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing
Christopher
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The balcony was a nice touch.
Christopher
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great hotel and staff. Perfect location for every day needs. This will always be my spot in Chicago
Darrin
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Once you figure out the parking its actually convenient. The front desk and housekeeping staff are wonderful. The room was basic but functional, comfortable and clean. The balconies are unfurnished and noisy.
Kevin
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
En
Garret
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great experience
Traci
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect location. Plenty of places In walking distance
Trpimir
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
great
Sue
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel was very comfortable and I felt very safe during my entire stay.