7.8
Pleasant
From 151 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

7.2

Service and Facilites

8.0

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Traveler Reviews Hotel Baztán

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Quiet, huge pool, excellent dinners
Verified traveler
4.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

if you are staying in the summer month I wound not. they have NO ac and it's very hot at night and humid. there beds are hard and pillows are not comfortable.
Mr D
8.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

Hotel is good value for money and the staff were very helpful with numerous queries that come from 15 tired cyclists. The food at dinner was excellent quality and very good value, with a varied menu. Only shame was they could not provide dinner any earlier than a 9pm sit down. Breakfast was basic but plentiful. Pool was not in order which should have been mentioned before arrival. Did not bother us this time but would have been disappointed had we been with Children. Rooms were fairly basic but clean and everything worked as it should.
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joseph
4.0
/10
Reviewed 731 week(s) ago

Hotels.com verified review

She's old,but clean and has something interesting to offer in as much the grounds,building structure and village of Elizando. The drive from Pamplona was dramatic and beautiful,well worth the time.The people,even with language barrier,i.e. can't understand each other.Somehow we were able to communicate.(what's that tell you about human nature). I want to go back and do it all over.
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Susan
6.0
/10
Reviewed 771 week(s) ago

Hotels.com verified review

Overall, we were disappointed with the hotel. We hadn't expected to be charged in advance of the stay. The receptionist was unfriendly to the point of rudeness, the hotel was in desparate need of refurbishment - especially the lift which could be heard working from our room - despite being it at the opposite end of the hotel to the lift. The room was clean but again, in need of refurbishment. The restaurant food was palatable and there was a good choice on the menu. There are lot of other hotels in Elizondo - next time, I'll look further.
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Stephany
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Me encantó la habitación pero he de decir que faltaba un poco más de limpieza, pues el teléfono estaba bastante sucio y le faltaba un buen ambientador a la habitación. Pues, se sentía el olor del cliente anterior. Lo restante excelente la cena , el atendimiento de los camareros de barra y comedor y recepción la mujer muy amable y atenta.
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Jean dominique
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Tres bon séjour
Fernando
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

El hotel esta bastante bien, cama cómoda y un balconcito que, aunque daba a la carretera, al cerrar la puerta no se oía nada.
Koldo
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Calidad/precio recomendable
fillon
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Bon séjour et personnel très sympathique
Marco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Buena Ubicacion , cerca de centro ciudad y de supermercados
Alberto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Su situacion estratégica
Maria
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

La ubicación es buena, el hotel no se ve en excelentes condiciones y el personal es rato, a veces amable, a veces nada amables
JAVIER
8.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Todo muy bien.
BELEN
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

No destacaria nada a favor. Se trata de un establecimiento mal cuidado y con un olor horrible. Tuvimos que pedir un cambio de habitación.
Asier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

.
Beñar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Aunque el hotel tiene unos años, es la tercera vez que me hospedaba en él, está en buen estado de mantenimiento. Me pareció que está bien cuidado. No me gustó el hecho de que al llegar a recepción, me dirigiera en euskera a la persona que nos atendió, y no tuviera una mínima formación como para, al menos, responder al saludo en el idioma autóctono del Baztan. Creo que hay que cuidar ese tipo de detalles.
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Verified traveler
10.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Amabilidad, toda!
Juan Cánovas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Un buen hotel y bien situado para visitar el valle del Baztan
MARIAN
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

Instalaciones en general muy viejitas pero todo limpio y cuidado. Se nota que el hotel tiene años pero para dormir una noche más que suficiente y muy correcto. Muy tranquilo integrado en la naturaleza. Muy bien comunicado. El personal de recepción muy amable. Nosotros tuvimos un problema con la ducha y en compensación nos invitaron a desayunar a nosotros y a la pareja que viajaba con nosotros. Es de agradecer.
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