Too bad I didn't get to stay. Even though I booked and paid through traveloca, but when I got to the hotel it said "The room is full and I have informed the agency to notify the customer" but I did not receive any contact. Until having to call the traveloca office to inquire. In summary, traveloca booked accommodation through the agoda team and had to wait for both companies to coordinate until it was complete. So we will process the money back.. At that time, I was able to find a new place to stay. In conclusion, from now on, you should reserve at Agoda so that this kind of thing won't happen again.. Is that right?