Overall Ratings & Reviews Sercotel Gran Hotel Conde Duque

Great! Quiet street not far from everything you need to see!

We had a very enjoyable stay.

I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.

This is a lovely hotel.Friendly staff,most helpful. The hotel is situated in a very pleasant area ,not far from the centre which is easily accessible via metro and there is a taxi rank .

Excelente. Me encanto.

Lovely hotel with comfortable accommodations and a great bathroom.

Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.

This hotel is beautiful and very well located, near shops, restaurants, etc. The only reason I don’t give it a five star is because you hear the sound of people walking on the ceiling Also, we came from USA with luggage and they don’t help.

Muy céntrico de fácil acceso por todos lados del metro y del bus, el tema es el aire acondicionado que se debe dormir con ventanas abiertas y el agua solo dos de bienvenida

Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.

Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)

Staying near Alicante for a month we decided to have a short break in Madrid. This hotel was in they perfect location. We had arrived in Madrid by train into Chamartin and got the metro L1 to Bilbao, the hotel was a 5 mins walk from there. Check in was great and the reception staff really friendly and helpful. Our room was lovely and clean. The only negative was that the rooms are in no way soundproof! So if you're a light sleeper I would suggest taking some ear plugs. We didn't eat at the hotel so can't comment on the food. We covered all the main tourist attractions by foot, only using the metro to get to the main station, but the metro was very easy to use. We found a lovely place to have brunch and also a great place for tapas just 5 mins walk from the hotel - the receptionist gave us a great recommendation. All in all a fantastic stay for a great rate.

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Very nice friendly hotel

It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.

Great location and had great amenities at a reasonable price

Quiet and safe area. The was a park in front of hotel.

Excellent stay. Great room. Staff were very kind and efficient.

Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.