Apartamentos Suites Santa Cruz

Explore Apartamentos Suites Santa Cruz
8.2
Very Good
From 458 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.4

Service and Facilites

8.8

Traveler Reviews Apartamentos Suites Santa Cruz

Number of reviews per page
20
40
Top reviews
Cindy
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Emplacement extraordinaire, directement dans le vieux Séville. À distance de marche des attractions importantes et des resto. Rideau très opaque mais Insonorisation à améliorer. Lits et oreillers confortables
DANIEL
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Professionalism, kindness, all the areas clean and above all this is a beautiful place in the middle of history.
Mey
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Tengan en cuenta que no posee recepción ni cafetería como ofrecen en el anuncio fotos de desayuno. La ubicación es buena, pero necesita urgentemente una remodelación, la cama estaba hundida, la cafetera rota, la señal de la TV no funciona, el edificio de enfrente están construyendo por lo que el ruido de martillos en la mañana es fatal, la limpieza podría mejorar. Pienso que hay muchas mejores opciones en el centro de Sevilla!
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Brian
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very helpful hosts. Available on WhatsApp for any queries or assistance
Norris
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, communicative staff, central location, convenient.
Samantha
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The apartment was a decent size, basic and clean. It is very central to the Alcazar and plaza. So you will be in the heart of the town. The booking process was easy . However we didn't receive an email with the contact numbers for front desk on arrival. It was easy enough to find on the back of the property door. Most people travel with a phone and WhatsApp.
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Lidice
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2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property it’s in a great location ,and the apartment is spacious , however , they don’t take the trash out unless you pay for it , the property wasn’t clean , the toilet was broken as well as the courting shower was falling off , they don’t change the tower unless you pay for , the list go on and on , I rate a 5 out 5 in location , the rest they need to work on .
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Katelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Really cool location, comfortable space. The check-in process took a bit more communication because you have to let them know what time you'll arrive for someone to come let you in. But, overall no complaints.
Stacey
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I loved my stay here, kind staff and perfect location!! Super close to everything you want to see. Apartments are actually spacious. I would absolutely stay again!
Mehrzad
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very close to the plaza alcazar
Maria
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The washroom was very dirty and with fungus. We tried to cancel our stay but Expedia didn’t get a response from the property and neither offer alternatives. We had to stay or would lose our money. They finally cleaned the room but the whole experience made us waste time and ruined our initial experience in Sevilla.The pictures shown a much better place. It is also extremely noisy. Would not recommend it! It also undermined our trust to Expedia.
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Francisco
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was great but bath was not clean. Apt needs some renovation. WIFI was useless. They brought a wireless router that didn’t work neither
Susana
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff is kind but I wanted to talk with the manager and I wasn’t able to. The location is perfect and it works if you want to walk and see the most touristic places. They cancelled the breakfast because of an external issue which I understand but they need to solve this quickly or share alternatives to their clients.
Malwinder
icon-with Partner
with Partner
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Proximity to old city
Taylor
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Great location tucked away on a quiet alley. Room was pretty but very basic. Met our needs for a 1-night stay before flying home. Staff were wonderful and helpful!
Toby
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Lots of empty gestures. Horrid smell in room. Very misleading advertising. Unfortunately poor experience from start to finish.
Anny
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Spacious clean room
Meng
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Broken Wi-Fi: The Wi-Fi did not work at all during my two-day stay. When I reported the issue, the staff said they had “requested a technician,” but their tone suggested no one would actually come to fix it. When I asked for an ETA, the response was simply like I don’t know. Cleanliness Issues: The apartment was not very clean. It felt quite dated, and the bathroom in particular had an unpleasant odor, similar to urine. Staffing & Service: It seems the staff are shared with the nearby Halo Hotel. Even though I called 30 minutes in advance as instructed, I still had to wait outside for 10 minutes before someone arrived. There was no on-site staff presence and no room service provided during the stay.
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Sonia
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Well we were not happy because our room and place never had the internet , even with password nothing worked . The bed was not comfortable . We tried to no stay in the room We only liked the location .
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Only reason this did not get a five for full experience was the internet was down the whole weekend, which we paid for as part of the booking.
Number of reviews per page
20
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