7.0
Pleasant
From 53 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.4

Traveler Reviews Plaza Hotel Hammersmith

Number of reviews per page
20
40
Top reviews
Robert
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good, cheap and comfy . Handy for transport.
Bryan
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was small, but comfortable. The room and bathroom were spotless. The only negative is that the bed had a big dip in it, making the sleep not as comfortable as it could have been.
Hafiza Asma Riasat
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very congested, non spacious room
Emma
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I am disabled and I was on the second floor very narrow stairs and nobody to help me up and when I left I had to go to the street and ask a stranger to carry my case down. I had no pillow the first night tho when there was actually someone at reception they promised me they would get one. The TV remote did not work so I had sky news the whole stay
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Victoria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff, very helpful and kind! Would stay there again.
Julie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Proximity to public transport was good but it seemed as if only the linen had been changed and the room had not been cleaned. The bathroom and refrigerator were both mouldy, the walls dirty, the floors not well vacuumed and the areas beneath and around the bed and walls were very dusty.
ej
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Basic. Price okay if can get lower rate. Fine for transport links and safe area if leaving early morning. Need to travel for work again soon and was just going to book again. Room a little warm at times but fan provided. Reception man was pleasant and friendly in his manner . TV was not getting reception but I never needed and could have asked about it.
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Ewa
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Terrible room. dirty. Full of stains on the ceiling and chipped plaster. Bathroom renovated, but dirty. Curtain tied in a knot, dirty. No table and coffee. Mattress to be replaced!! Deformed. Very old furniture, dirty inside. It was not the room I booked for two people. The room was so small that it was difficult to fit. The service I received was not the one I paid for.Very kind receptionist.
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Sahariar Ahmed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I think you must have micro oven in every room for making food hot and change the Blunkett regularly i.think
Ivan
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Popped in, got to our room and the door lock was hanging by a thread. The table in the room was sticky and in rough shape, and the dust in and around the tv was abhorrent. We just left and booked another hotel. Could be a rent-by- the-hour place.
Chris
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I was charged by you 46.90 anf by the Plaza 34.36. have only just found this out
Matthew
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice staff
Barbara
icon-Business
Business
6.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Ligjts in room were poor. Only 1 working bulb out of 4. Constant flasing by another. No milk cartons, but tea & coffee was in room. Smelt of stale smoke. No parking provided although website said it was. So had to pay for on street parking.
Mark
8.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

The price is cheap and it is ok for what you get. Standard bedroom and standard hotel for a good price
Nafisa
2.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

I booked a stay at plaza. When I arrived no one answered the door. They never answered their phone landline or mobile. They charged me for a stay I never got to check in to. I contacted them everyday and no answer. Do not waste your money do not stay here!
Verified traveler
icon-Leisure
Leisure
6.0
/10
Reviewed 288 week(s) ago

Expedia Group verified review

Stayed 1 night here. The room was on the 2nd level of a three level building with a view of buildings. The tiniest room I have ever seen. The bathroom looked freshly updated. Smelly room with no less then four medium length human hairs smothered on the table. The sheets and towels were clean and the water got hot really quick. The electric kettle worked well with free coffee & tea provided. There were built-in USB chargers. The TV worked good with lot's of channel avail. The not so good bits: In addition to the stink the Wi-Fi just wasn't working. The room was incredibly warm and it wasn't coming from the heater. Had to open the window which didn't really vent that well. It was 5c outside and even with the window open it was hard to get it below 27c in there. Had to wash the two coffee mugs and spoons. No water glasses provided. No mini refrigerator. No room for much of anything.
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Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

The location was good with easy access to London and transport. The staff were friendly. The room was very small for a family of 4, the beds too small for tall people, lumpy and very uncomfortable. No storage, no hairdryer, noniron etc. Extremely basic and room was unbearably hot. For the price it is ok for a very short stay.
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

The hotel location was good, very close to shops, restaurants, buses and underground. Reception was friendly Room disappointed although the receptionist said he was putting us in a bigger room (it was a family room). It was in the basement, we went past staff rooms and the corridor had eggs and boxes around. The room was nice and big but had a horrible smell, it was cold, could not get radiators on and when we had a shower, the shower head dropped off. Beds hard, no duvet or blankets, blankets were on top of a rack and they looked stained. However it was cheap and ok for just one night if you need to get a room in a hurry.
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Anthony
6.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Room was tiny could barely move in it. No place for my BBC suitcase had to put on an end table and live out my suitcase no place for clothes. End table draws were full of sheets. Bathroom was very tiny even for a small person. Sit on toilet and sink was hitting the side of my body and towel holder hitting on other side. Shower very small barely get in it
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Anthony
6.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Disappointed in the size of the room I stayed in another room here for three days was more than double the size of this moment did have to double beds in it. Decided to extend my stay which cost me $7 more And the room was like 70% smaller than the room I was previously in. There was no place to put my suitcase. No place to put the towels that you left me other than on my bed. The bathroom your wedged in between the sink and some kind of thing hanging on the wall but I guess it’s for towels but They can’t fit on them. I’m trying to go to the bathroom and this towel rack is hitting against my side In the sink is hitting against the other side of me I paid more for this room and I did for the room with the double bed in this room you can barely move in. They should not be renting out this wrong or if they do they should rent it for a lot less than what they charged me. This unfortunately will make me think twice about coming here again. It’s a clean place but this accommodation is not good for anyone. The room number is 30. There is an end table in my room but the dryer is loaded with sheets and towels so how am I supposed to use it
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