Overall Ratings & Reviews The Bristol Hotel

Great

This hotel is old time British Type. Rooms are okay but bath room fittings are old and broken. Toilets we non-hygenic. Staffs are many but do not clean room on request. There is one man at reception that handles everything. Brakfast was too simple. I was locked in in toilet as there fittings are broken. They however have some good locations for parties and weddings. nothing like 5 star hotel.

Oldest 5 star property in Gurgaon located right on the MG road.

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Its a noisy place ,

Great hotel, great location and very helpful and attentive staff. Breakfast was excellent, good food choices for all tastes. Housekeeping / laundry very good and rooms were clean. My only minor issue was that the bathroom was showing signs of customer wear and needed refurbishment in places.

While the room size is generous and location is very good, service is very mediocre. Also there is a night club which plays loud music all night disturbing the guests and their sleep - that's a complete disaster

Spacious room, great location and very courteous staff. Excellent Customer service.

Staff was helpful, internet did not work , but they solved my issue by giving me a dongle , which helped big time. Staff is nice and pleasant. The hotel is very nice , but just a old property now. But no complaints. Very good location. I would stay here again.

Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.

Property is very old but staff is very nice nice stay

Great service and facility

Good location. Clean and comfortable stay. Amenities not up to the mark. Charging points not up to the mark.

worst hotel ever... never ever gonna stay there again.

Easy Check in - Centrally located Nice updated rooms

Good place overall, fair wifi, good service, clean and comfortable. The location is not super-central, and the pool is under renovation.

Staying in Bristol is always very comfortable because of its location and nearby malls. Breakfast spread in Bristol is also a BIG PLUS when you want to stay there during your business trip. Its location also suits for Automotive Customer towards Manesar and Faridabad. Rooms are very spacious, Neat and clean.

It was just OK. Nothing to fantastic. The pool was under repair.

It was horrible experience. The furniture were age old. You will always hurt yourself while opening the Almirah. The electric kettle were all rusty. Even the changed once and replaced one was also same condition. The rooms are very dark. The TV remote wasn't working. Wifi was there, but no internet. I was confused whether the Central Air-Con was working or not. It definitely didn't change the room temperature. There wasn't any remote for that even. I was confused whether the walls are very thin or any other problem, I could clearly hear people to my next room. The foods were also awful. The in-room dining menu was expensive and tasted half-cooked and you won't find any other restaurant in near by walking distance. Also, in the breakfast dining, the waiters were lose as hell. The tables were dirty, out of cutlery and no one was paying attention. Finally, I clearly mentioned them while checking-in that, I am on business trip and they should invoice accordingly. While checking-out, they only provide me the food bill and no invoice for accommodation. This guys seriously lacks professionalism and definitely not recommended for someone who is travelling Delhi for business purpose. They will seriously make your whole trip painful.

Very good like home every thing update and almost good experience