The Bristol Hotel

This hotel is very classy and was the first five star hotel in Delhi. It's a lovely, charming hotel and a perfect escape from the chaos of Delhi. Our only negative is that the hotel is looking a bit tired and dated - but it's still lovely and classy! Just need a refresh. Our room did smell like someone had been smoking in it - but maybe that's ingrained over the years when smoking in rooms was allowed.

Great staff who remembered that we had stayed here before last time

Yes, but the rooms are bit dated.

Lovely staff..Amazing people...They accomoted my requests. I loved my stay there. Me and my partner had an awesome stay. Will try this again

Great

This hotel is old time British Type. Rooms are okay but bath room fittings are old and broken. Toilets we non-hygenic. Staffs are many but do not clean room on request. There is one man at reception that handles everything. Brakfast was too simple. I was locked in in toilet as there fittings are broken. They however have some good locations for parties and weddings. nothing like 5 star hotel.

Oldest 5 star property in Gurgaon located right on the MG road.

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Its a noisy place ,

Great hotel, great location and very helpful and attentive staff. Breakfast was excellent, good food choices for all tastes. Housekeeping / laundry very good and rooms were clean. My only minor issue was that the bathroom was showing signs of customer wear and needed refurbishment in places.

While the room size is generous and location is very good, service is very mediocre. Also there is a night club which plays loud music all night disturbing the guests and their sleep - that's a complete disaster

Spacious room, great location and very courteous staff. Excellent Customer service.

Staff was helpful, internet did not work , but they solved my issue by giving me a dongle , which helped big time. Staff is nice and pleasant. The hotel is very nice , but just a old property now. But no complaints. Very good location. I would stay here again.

Stayed at The Bristol Hotel for a 2-day conference booked from outside of India. Conference room was excellent: spacious, comfortable, excellent banqueting staff and service. AV system with screen and plasma TVs were good. Banqueting area by pool excellent. Reception and bar/restaurant staff helpful and friendly. Food in restaurant and bar was good. Problem was with my room which was tatty, shabby and uncomfortable. Bed was old, hard, uncomfortable mattress. Pillows under covers were covered with brown sweat stains from what looked like years of use from very many users. Sheets were greyed and although they looked laundered had marks or stains from long use. The room was cleaned daily but felt dirty and grubby. Bedside light was literally falling off the wall but fixed quickly by staff. The bathroom was tatty with the rack falling off the wall and rusty fixtures. I slept no more than 2-3 hours each night due to combination of the uncomfortable bed and the loud noise in the corridor in the early hours, chatting in next door room until middle of the night and mechanical vibration humming/buzzing noise that started at 2 am constantly for hours. Poor sound insulation from next door and corridor. This hotel is listed as 5 star but is certainly not 5 star by European or US standards. If a similar conference was held here again, I was definitely stay elsewhere. The hotel is well located for use of the excellent Delhi Metro so would be convenient for staying elsewhere.

Property is very old but staff is very nice nice stay

Great service and facility

Good location. Clean and comfortable stay. Amenities not up to the mark. Charging points not up to the mark.

worst hotel ever... never ever gonna stay there again.

Easy Check in - Centrally located Nice updated rooms

Good place overall, fair wifi, good service, clean and comfortable. The location is not super-central, and the pool is under renovation.