Clean, friendly staff

Staff lovely and welcoming. Pub very traditional and great location. Mattress was too small for the frame but I did sleep well. Room lovely and warm. Blackout curtains. Just needs a hook by the shower to hold your towel! Thank you.

The room was clean and tidy with plenty of tea and coffee. The room was a bit cold at first but soon warmed up. I had a lovely hot breakfast and all the staff were great.

Check in was nice and simple, the room was ready early so we were able to check in earlier. The staff were polite and helpful and the room was amazing. Maybe a couple of bottles of water in the bedroom would improve the stay, other than that it was an amazing stay

Have stayed here before and it’s a great little find, well located for the centre, close to very reasonable ca park, excellent service and great value for money with breakfast included - would highly recommend for a short stay in Chester.

Room was immaculate and very comfortable. Roll top stand alone bath was a massive bonus. Couldn’t have asked for a better stay!

Room was spotless and staff were lovely

Would have been a 5 star review had we not had disturbed sleep on the first night from the guests next door. Hotel and staff were lovely though, and the cooked breakfast was very nice too. We would definitely return.

Room was great. Apart from the cheap toilet roll.🤔 Staff friendly and helpful

The bedroom was clean, good shower, comfortable bed but the room was drafty and the noise from the cellar/ kitchens woke us up early

Clean and warn; nice bathroom. Quirky old building in central Chester, ideal base from which to explore on foot.

Room was lovely. Staff very helpful

The Pied Bull couldnt be faulted if anything was wrong we never noticed. Quite area but still close to everything. Room service second to non and warm and cosy. From arrival to departure on our 4 days just perfect.we sure to return to the Pied again and tell our friends and relatives this is perfect.

Staff brilliant room spotless and warm a good nights sleep stayed there before and il stay there again

The staff

We stayed here as we were going to a concert at the cathedral with my elderly parents and it is only max 5 minute walk, we arrived at around 10 past 3 to a very stern welcome. However we found our room and put our bags in and went back down to the bar to eat, first mistake! We had gammon which served with chips peas and mushrooms, it was horrible my partner nearly threw up, and I left mine, the gentle waiting on us was unfriendly and very abrupt so we didn't complain. When we returned to our room to quickly change my partner jumped into what looked like a lovely shower to find it was luke warm, no biggy I guess, so we changed and left for the concert. When we returned we had a couple of drinks in the bar with the same guy as before and was made to feel uncomfortable by his demeanour, so we went to bed, another quick Luke warm shower to climb into bed with dirty sheets, by this time it was midnight and we were tired so went with it. The following morning two very average full English cost us just short of £34 and a half hour wait with grumpy staff. Do not recommend and we won't be back.

Lovely bar area.... our room was on ground floor. It was small but adequate as only sleeping there. Lovely bathroom, shower was huge. Id stay there again!

Lovely clean room & very quiet, both outside & inside. Comfortable bed. Staff were all very pleasant. Very central, extremely well-situated for both the events we went to at the Theatre & a live gig. mostb

Room clean and cozy but not

As a gold member I should have received a bottle of wine, this didn’t happen. Rooms was tiny, small double bed with very thin mattress. bar and restaurant lovely and breakfast very good