Good

Very quiet and god sleep, thought this might not be the case with the amount of vehicles, but it was. Staff here was excellent - accommodating with a request for late checkout, and helping us out with a special request. Think the fellow at the front desks name is Sandy, great service

Air conditioning works great however the vent blows directly onto the person on the bed bedside it. There was no way to redirect the air so was quite annoying at night. Got creative and put our suitcase on the suitcase stand between the bed and the a/c, then propped the lid up so the air would go up and over.

Nice stay, restaurant had very good food.

Room was comfortable and amenities were good Nice bar and restaurant large windows to see views of mountains and river. Only downside is the proximity to the main Hwy 3 close for accessibility but a little noisy. All in all pretty good place to stay.

Great location on the river on site lounge great food cold beer the morning breakfast was not hat a bit disappointing

Thank you for your excellent service!

Main areas were dirty b

Staff were exceptionally polite and accommodating.

Clean room. Staff friendly

Kids loved the pool. We stayed in the loft apartment which was perfect for our family of 4.

Pool was enjoyable and hit tub also. No Air conditionjng needed weather was good. Bathroom exhaust need work very slow.

Pool was great but definitely need to work on cleaning the area and stairs into the pool area.

We’ve stayed here before and really enjoy this hotel — beautiful views, comfortable beds, balcony, and the jacuzzi tubs and pool/hot tub are a big highlight for us. We’re already planning to come back in the summer for hiking near Island Lake Lodge. This stay had a slight hiccup with cleanliness on arrival, but the staff and management handled it incredibly well and went above and beyond to make things right, which we really appreciated. Great customer service and still one of our go-to places to stay.

Pool and hot tub were great. Staff was very helpful. Overall an enjoyable stay.

Room was clean, staff were friendly, food was great, pool and slide and hot tub were so much fun. We had a great stay!

Great pool and hot tub, and free breakfast! Beds could probably use an update and new pillows.

Pool was fantastic

Clean room, staff was great

Very clean room and friendly staff. Pool and hot tub was lots of fun. Fantastic location that is 5 minutes from Fernie Ski Resort.