Hôtel Universel in Rivière-du-Loup

Explore Hôtel Universel in Rivière-du-Loup
8.6
Very Good
From 1,603 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Hôtel Universel in Rivière-du-Loup

Number of reviews per page
20
40
Top reviews
Pranav
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice location with all amenities for family vacation.
K
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The “Balcony to the pool” room has a permanent overwhelming smell of chlorine, the air conditioning is taking the air from the pool. The mattresses are way too soft - they have done their duty a while ago. All together the value you get for the price you pay is, at least in the section we were in, completely off.
Linda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and well appointed, bed was comfortable however pillows could have been better. Bathroom was nice size however no face care provided and the drain in the sink was very slow. Internet worked well as did the tv
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great beds, Confortable and great linens Bathroom and bedroom cleanlinesss was spotless All new furniture of good quality
Marcy
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

N/a
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Restaurant food was good. Room not well lit. Rather dull. Great shower.
Craig
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay was good
Tania
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pool was great for our child. The room was nice.
C
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking was a bit difficult at check in but otherwise a clean /nice place to stay for our quick stopover
Ada
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was overpriced, not clean, dated and there was mold in the bathroom. Definately not 4 star.
LINDSAY
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean, comfortable and wonderful staff
Melissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great overall
Huguette
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not accomodating. Could not offer upgrade to VIP Expedia client, saying nothing was available. Gave 10 off to spa which I was never going to use. Disappointing to say the least. Had no gluten free options.
Stacey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Property was easily accessible. Lots of parking. Nice bathrooms and comfortable beds. Nothing negative to say about this location.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely clean room. We were just passing through, we arrived late and left early. Front desk was efficient in getting us checked in.
Denis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A popular hotel, well kept and well situated. A nice breasfast menu is offered at the restaurant. The room was comfortable, with ample electrical outlets, good lighting and well designed furniture designed for the traveller.
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Even though we are in our 80s, we liked the family atmosphere.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

no
Ryan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Underwhelming. Below average service. Unfriendly staff.
Caroline
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed was very comfortable, room was a great size, games room (mini arcade) and pool were nice but note thay the water slide is only open if a lifegaurd is on duty and the games in the mini arcade have seen better days but still lots of fun. Water bottle refill station by the conference rooms. No body lotion provided (just fyi).
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Number of reviews per page
20
40