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Hôtel Universel in Rivière-du-Loup
Hotels
8.6
/10
Very Good
1,603 reviews
What Guests Say About Their Stay
Claudia
10.0
/ 10
Great beds, Confortable and great linens
Bathroom and bedroom cleanlinesss was spotless
All new furniture of good quality
C
10.0
/ 10
Parking was a bit difficult at check in but otherwise a clean /nice place to stay for our quick stopover
Michelle
10.0
/ 10
Lovely clean room. We were just passing through, we arrived late and left early. Front desk was efficient in getting us checked in.
In the Area
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311, boul. Hotel-de-Ville, Rivière-du-Loup, Bas-Saint-Laurent, Québec, Canada, G5R 5S4
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hôtel Universel in Rivière-du-Loup
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Hôtel Universel in Rivière-du-Loup Address: Map & Location
311, boul. Hotel-de-Ville, Rivière-du-Loup, Bas-Saint-Laurent, Québec, Canada, G5R 5S4
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Discover More About Hôtel Universel in Rivière-du-Loup
Location
Staying at Hôtel Universel in Rivière-du-Loup is a good choice when you are visiting Rivière-du-Loup.
About Hôtel Universel in Rivière-du-Loup
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hôtel Universel in Rivière-du-Loup exclusively for you.
Hôtel Universel in Rivière-du-Loup is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hôtel Universel in Rivière-du-Loup.
All facilities in Hôtel Universel in Rivière-du-Loup
Others
Things to Do
- Indoor pool
- Turkish bath
- Spa
- Waterslide
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
General
- Parking
- Fireplace in lobby
- Banquet
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Billiard
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hôtel Universel in Rivière-du-Loup
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
- Pet fee: CAD 40.24 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Spa fee: CAD 45
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from October 14 2025 to October 30 2025 (dates subject to change):
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Universel in Rivière-du-Loup | 300 |
Number of floors in Hôtel Universel in Rivière-du-Loup | 6 |
Another facilities in Hôtel Universel in Rivière-du-Loup | Indoor pool, Turkish bath, Spa, Waterslide, Others |
Frequently asked question in Hôtel Universel in Rivière-du-Loup
What are available facilities at Hôtel Universel in Rivière-du-Loup?
There are top facilites at Hôtel Universel in Rivière-du-Loup such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hôtel Universel in Rivière-du-Loup?
Check-in time at Hôtel Universel in Rivière-du-Loup is staring from 16:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hôtel Universel in Rivière-du-Loup provide breakfast?
Yes, Hôtel Universel in Rivière-du-Loup provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hôtel Universel in Rivière-du-Loup?
Hôtel Universel in Rivière-du-Loup is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hôtel Universel in Rivière-du-Loup have?
Hôtel Universel in Rivière-du-Loup has 6 floors.
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More Reviews from Other Guests in Hôtel Universel in Rivière-du-Loup
Overall Ratings & Reviews Hôtel Universel in Rivière-du-Loup
Other sources (1,603)
8.6
Very Good
From 1,603 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hôtel Universel in Rivière-du-Loup
Number of reviews per page
20
40
Top reviews
Pranav
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice location with all amenities for family vacation.
K
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The “Balcony to the pool” room has a permanent overwhelming smell of chlorine, the air conditioning is taking the air from the pool.
The mattresses are way too soft - they have done their duty a while ago.
All together the value you get for the price you pay is, at least in the section we were in, completely off.
Linda
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was clean and well appointed, bed was comfortable however pillows could have been better. Bathroom was nice size however no face care provided and the drain in the sink was very slow. Internet worked well as did the tv
Claudia
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great beds, Confortable and great linens
Bathroom and bedroom cleanlinesss was spotless
All new furniture of good quality
Marcy
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
N/a
Barbara
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Restaurant food was good. Room not well lit. Rather dull. Great shower.
Craig
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our stay was good
Tania
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The pool was great for our child. The room was nice.
C
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Parking was a bit difficult at check in but otherwise a clean /nice place to stay for our quick stopover
Ada
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property was overpriced, not clean, dated and there was mold in the bathroom. Definately not 4 star.
LINDSAY
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very clean, comfortable and wonderful staff
Melissa
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great overall
Huguette
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Not accomodating. Could not offer upgrade to VIP Expedia client, saying nothing was available. Gave 10 off to spa which I was never going to use. Disappointing to say the least. Had no gluten free options.
Stacey
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property was easily accessible. Lots of parking. Nice bathrooms and comfortable beds. Nothing negative to say about this location.
Michelle
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lovely clean room. We were just passing through, we arrived late and left early. Front desk was efficient in getting us checked in.
Denis
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A popular hotel, well kept and well situated. A nice breasfast menu is offered at the restaurant. The room was comfortable, with ample electrical outlets, good lighting and well designed furniture designed for the traveller.
Anthony
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Even though we are in our 80s, we liked the family atmosphere.
James
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
no
Ryan
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Underwhelming. Below average service. Unfriendly staff.
Caroline
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bed was very comfortable, room was a great size, games room (mini arcade) and pool were nice but note thay the water slide is only open if a lifegaurd is on duty and the games in the mini arcade have seen better days but still lots of fun. Water bottle refill station by the conference rooms. No body lotion provided (just fyi).
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hôtel Universel in Rivière-du-Loup
Other sources (1,603)
8.6
Very Good
From 1,603 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hôtel Universel in Rivière-du-Loup
Number of reviews per page
20
40
Top reviews
Pranav
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice location with all amenities for family vacation.
K
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The “Balcony to the pool” room has a permanent overwhelming smell of chlorine, the air conditioning is taking the air from the pool.
The mattresses are way too soft - they have done their duty a while ago.
All together the value you get for the price you pay is, at least in the section we were in, completely off.
Linda
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was clean and well appointed, bed was comfortable however pillows could have been better. Bathroom was nice size however no face care provided and the drain in the sink was very slow. Internet worked well as did the tv
Claudia
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great beds, Confortable and great linens
Bathroom and bedroom cleanlinesss was spotless
All new furniture of good quality
Marcy
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
N/a
Barbara
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Restaurant food was good. Room not well lit. Rather dull. Great shower.
Craig
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our stay was good
Tania
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The pool was great for our child. The room was nice.
C
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Parking was a bit difficult at check in but otherwise a clean /nice place to stay for our quick stopover
Ada
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property was overpriced, not clean, dated and there was mold in the bathroom. Definately not 4 star.
LINDSAY
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very clean, comfortable and wonderful staff
Melissa
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great overall
Huguette
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Not accomodating. Could not offer upgrade to VIP Expedia client, saying nothing was available. Gave 10 off to spa which I was never going to use. Disappointing to say the least. Had no gluten free options.
Stacey
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Property was easily accessible. Lots of parking. Nice bathrooms and comfortable beds. Nothing negative to say about this location.
Michelle
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lovely clean room. We were just passing through, we arrived late and left early. Front desk was efficient in getting us checked in.
Denis
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A popular hotel, well kept and well situated. A nice breasfast menu is offered at the restaurant. The room was comfortable, with ample electrical outlets, good lighting and well designed furniture designed for the traveller.
Anthony
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Even though we are in our 80s, we liked the family atmosphere.
James
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
no
Ryan
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Underwhelming. Below average service. Unfriendly staff.
Caroline
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bed was very comfortable, room was a great size, games room (mini arcade) and pool were nice but note thay the water slide is only open if a lifegaurd is on duty and the games in the mini arcade have seen better days but still lots of fun. Water bottle refill station by the conference rooms. No body lotion provided (just fyi).
Read More
Number of reviews per page
20
40