Hôtel Universel in Rivière-du-Loup

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8.8
/10
Very Good
2,417 reviews

What Guests Say About Their Stay

Isabelle

10.0
/ 10
No breakfast included 😢 I tried to go to the pool around 4h30 and it was full of kids so I turned around. I could have tried to go later a night since it's open until 10pm but I was too tried. I was very happy to get a room on the 6th floor. It was very clean 👌

Jennifer

10.0
/ 10
This is a great place to stay! The arcade was a high point for the kids and we enjoyed the pool and hot tub. Clean, bright facility with helpful staff.

Josephine

10.0
/ 10
Chambre familiale tres propre et pratique, grande salle de bain. La nourriture du resto était bonne mais chère.
In the Area
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311, boul. Hotel-de-Ville, Rivière-du-Loup, Bas-Saint-Laurent, Québec, Canada, G5R 5S4

Main Facilities

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This accommodation offers:
Indoor pool
Billiard
Turkish bath
Laundry service
Parking
Fitness center
Luggage storage
Elevator
Bicycle storage
Staying at Hôtel Universel in Rivière-du-Loup is a good choice when you are visiting Rivière-du-Loup. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel Universel in Rivière-du-Loup

311, boul. Hotel-de-Ville, Rivière-du-Loup, Bas-Saint-Laurent, Québec, Canada, G5R 5S4
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Lobby Hôtel Universel in Rivière-du-Loup
Exterior 2 Hôtel Universel in Rivière-du-Loup

Discover More About Hôtel Universel in Rivière-du-Loup

General
Near Centre commercial Rivière-du-Loup

Location
A stay at Hôtel Universel in Rivière-du-Loup places you in the heart of Rivière-du-Loup, within a 5-minute drive of Centre commercial Rivière-du-Loup and Musée du Bas-Saint-Laurent. This spa hotel is 1.3 mi (2.1 km) from Centre Culturel Berger and 1.4 mi (2.2 km) from Cégep de Rivière-du-Loup.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Centre commercial Rivière-du-Loup - 1 km / 0.6 mi
Musée du Bas-Saint-Laurent - 1.6 km / 1 mi
Cégep de Rivière-du-Loup - 2 km / 1.2 mi
Centre Culturel Berger - 2.1 km / 1.3 mi
Club de golf de Rivière-du-Loup - 2.2 km / 1.4 mi
Centre hospitalier régional du Grand-Portage - 2.3 km / 1.5 mi
Centre Premier Tech - 2.4 km / 1.5 mi
Cinéma Princesse - 2.6 km / 1.6 mi
Hôtel de ville de Rivière-du-Loup - 2.7 km / 1.7 mi
Parc Blais - 2.9 km / 1.8 mi
Église Saint-Patrice - 3 km / 1.8 mi
Parc des Chutes - 3.1 km / 1.9 mi
Manoir Fraser - 3.5 km / 2.2 mi
Parc de la Croix - 4 km / 2.5 mi
Rivière-du-Loup–Saint-Siméon Ferry - 7.4 km / 4.6 mi

The preferred airport for Hôtel Universel in Rivière-du-Loup is Bagotville, QC (YBG) - 413.3 km / 256.8 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rivière-du-Loup? This hotel has 183 square feet (17 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining
Enjoy international cuisine at Restaurant - Boreal, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 300 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

All facilities in Hôtel Universel in Rivière-du-Loup

Facility

  • Indoor pool
  • Billiard
  • Turkish bath
Swimming Pool Hôtel Universel in Rivière-du-Loup
Swimming Pool
Entertainment Facility Hôtel Universel in Rivière-du-Loup
Entertainment Facility
Fitness Center Hôtel Universel in Rivière-du-Loup
Fitness Center
Functional Hall Hôtel Universel in Rivière-du-Loup
Functional Hall
Lobby Hôtel Universel in Rivière-du-Loup
Lobby

Things to Do

  • Spa
  • Indoor pool
  • Fitness center
  • Turkish bath

Transportation

  • Bicycle storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Fireplace in lobby
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Hôtel Universel in Rivière-du-Loup

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Universel in Rivière-du-Loup
300
Number of floors in Hôtel Universel in Rivière-du-Loup
6
Another facilities in Hôtel Universel in Rivière-du-Loup
Spa, Indoor pool, Fitness center, Turkish bath, Bicycle storage

Frequently asked questions about Hôtel Universel in Rivière-du-Loup

What is normal check-in & check-out time at Hôtel Universel in Rivière-du-Loup?
The standard check-in time at Hôtel Universel in Rivière-du-Loup is starting from 16:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hôtel Universel in Rivière-du-Loup provide breakfast?
Yes, Hôtel Universel in Rivière-du-Loup provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Universel in Rivière-du-Loup?
Hôtel Universel in Rivière-du-Loup has a 4.0-star rating.
How many floors does Hôtel Universel in Rivière-du-Loup have?
Hôtel Universel in Rivière-du-Loup has 6.
How many rooms are available at Hôtel Universel in Rivière-du-Loup?
Hôtel Universel in Rivière-du-Loup has 300.
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Hôtel Universel in Rivière-du-Loup reviews and ratings

8.8
Very Good
From 2,417 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

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Traveller Reviews Hôtel Universel in Rivière-du-Loup

Number of reviews per page
20
40
Top reviews
Denis
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel sympathique, bien situé, moderne. L'arrivée a été un peu lourde cependant.
Patrice
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Tout était très bien (ti bonhomme sourire)
Guy
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Emplacement et resto
Isabelle
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No breakfast included 😢 I tried to go to the pool around 4h30 and it was full of kids so I turned around. I could have tried to go later a night since it's open until 10pm but I was too tried. I was very happy to get a room on the 6th floor. It was very clean 👌
Trevor
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was nice. The layout was goofy from our room on the other side of the hotel to the front entrance was not easy to navigate. Especially trying to find the pool there was no direct access. You had to go up a floor on the elevator and then walk the halls and then down again. The hotel hallway signs were not easy to find. The mattress was not as comfortable as some hotels. My kids were disappointed with the pool slide it was closed. And in the pictures it looked massive but once in the pool area it was small and only rated for 125 pounds My family and I probably will not stay again. The only nice thing we liked was the rain head shower. However trying to turn on and figure out the hot water was goofy.
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Ernest
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Très bon service
Marie-Josée
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall nice hotel. However, for the price point, I would have expected a bit cleaner room (there were crumbs under the pillow!), and speaking of pillows there were VERY lumpy and clearly old. My daughter was also extremely disappointed to not be able to use the water slide-it was closed in the evening when we went (likely due to the fact that the pool was overrun by children!) but then closed still in the morning. Not sure when people are allowed to use it? The hot tub was also lukewarm and again it was so busy that it was hard to get a spot. Room was spacious, bed was comfortable and staff was nice. The arcade was also fun.
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mathieu
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Glissade pas toujours accessible Pour le reste sympa
Jane
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I paid over $500.00 for a room with no Smart TV (some rooms had them), a lumpy mattress and breakfast was not included. We had diner at the on site restaurant. We ordered the duck. The diner that arrived was appetizer size and in no way was representative of a main course meal. We left hungry and went out to a local place to eat. The hotel is old and needs refurbishing. One elevator to service the number of rooms is ridiculous. There is a lingering smell in the room and hallways of what we think were from cleaning products. This is the first time I have ever posted a negative review like this. The hotel is overpriced for what it offers.
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Mégane
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with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Belle chambre, confortable
Christopher
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, worth the stay
Al
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pricey
Marie-Josée
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When we arrived, they upgraded our room due to construction close to the room we were supposed to have. It was very comfortable and clean. Pool was very fun for the kids. There's a restaurant on site. It's in a convenient location. Would go again for sure.
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a great place to stay! The arcade was a high point for the kids and we enjoyed the pool and hot tub. Clean, bright facility with helpful staff.
Vikram
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was great. Will come back again
Josephine
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chambre familiale tres propre et pratique, grande salle de bain. La nourriture du resto était bonne mais chère.
MOHAMMAD
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great place to stay at Riviere du Loop. We stayed here only for one night on our way to Perce. Hotel staff were very courteous, professional and helpful. Checked us in fast with clear directions to our room. Clean room, spacious bathroom, parking clise to the room. Enjoyed it. Thank you.
Jean-Francois
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok room for the price
SARAH
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn’t like the fact that the admitting staff did not take the trouble to assess our needs ie. both ekderly( in our 80’s) and no help was proffered to assist or have someone assist with luggage.The walk to our room was about as far as it could have been from an elevator and as one of the party had obvious mobility problems no one even suggested a change of room location might be more amenable. For the cost of the room this would have been a nice touch .
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Marie-Claude
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très bien pour une nuit en route vers le Nouveau Brunswick. Les enfants ont adoré la piscine malgré que l'eau de celle-ci laissait à désirer.
Number of reviews per page
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Bedroom 4 Hôtel Universel in Rivière-du-Loup

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