The staff are very friendly and very helpful, all good

The hotel was clean, and the reception staff were incredibly enthusiastic and friendly.

Very fun, staff especially Alice very nice

The hotel has a great location and complete amenities; it's worth returning to.

Such a nice experience for us as first-timers in Hanoi, Vietnam! The staff are very helpful! ✨

Recommended hotel in Old Quarter🌟

It was a wonderful time to spend at this place, everyone was so kind and helpful. I would love to visit every time I'm in Hanoi. Highly recommend!!!

The staff were enthusiastic; I'll definitely visit again next time.

The hotel is very good. The receptionist is very nice.

I like this hotel. I'm gonna stay back at this hotel if I go to Hanoi. But if you can improve the breakfast menu because the variety is so less and it’s gonna be boring if stay longer and eating the same menu with less variety.

I had a very pleasant stay here. The staff were very friendly. The hotel was also very clean. Everything I needed was available. I will definitely stay here again next time I come to Hanoi.

from Malaysia. The service here is really the best!!!

Very friendly staff 🥹🤩 Thanks to Ms. Christina, so helpful and friendly 🥰❤️

Great accommodation, attentive staff 💘

The service was excellent! All the staff in the hotel were very helpful and informative. The location of the hotel is also strategic.

Staff ok, very helpful, kind, and the hotel is clean. Thanks you for all the staff at the hotel.

The staff are very friendly and helpful during my entire stay.

i love this place & staff very helpfull

The service is very good, you can ask the staff if you are confused about where to go, they can recommend a good place.

The hotel is close to everywhere such as the night market, Uniqlo, the viral church and it is not difficult to find food, the hotel service is very friendly and comfortable, they can recommend places to eat and go if you don't know.