We always choose to stay here when we pass through Carlyle. It’s clean and beautiful. The rooms are a good size, the tv is easy to use, and the breakfast is decent.

I liked the online check in and check out

Everything was great.

Spotless shower and very lovely morning staff

From the warm welcome to the spotless room and delicious breakfast, every part of our stay was fantastic. I can't wait to come back!" The GM was very hard working and polite!

Great place to stay for Dicken’s Festival!

All

All good

Yes

Really nice staff, let us use the meeting room for hockey team supper.

Clean quiet room.

Clean room. Comfy bed. Staff aways greeted us with a smile. Cookies.

Na

Key wouldnt work from outside

Breakfast was easy with lots of choices and good seating. Room was very comfortable with a small kitchen.

I booked two rooms for my employees and the worker only gave them one of them, not sure what the confusion is but that’s ridiculous.

Was a good over night stay

Terrible experience with the hotels.com. I made the date wrong and wouldn’t switch it. I had to get the hotel to fix the trouble. Wasn’t happy with your service for the first time. The hotel and service was 5 star tho.

Breakfast was ok, staff was friendly and helpful!

When I checked in on line, I had to use my credit card for incidentals. When I arrived at the hotel the desk clerk required me to give him a credit card for incidentals even though I had already given one. I used the same card and then he tells me it is different than the one on file. This doesn’t make any sense and I can’t help but feel my card may be slated to be compromised. I am very uncomfortable and unhappy over this I will never use your advance check in again.