7.9
Pleasant
From 272 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

7.6

Location

8.0

Service and Facilites

7.7

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Traveler Reviews Golden Crown Hotel

Number of reviews per page
20
40
Customer reviews
Le dam bao tran
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8.3
/10
Reviewed 95 week(s) ago
In general, the room looks very stuffy, cramped, old hotel
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bui t. p. t.
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5.4
/10
Reviewed 106 week(s) ago
Nhà vệ sinh bẩn , hết nước muốn mua thêm mà phải xuống dưới mua - khách sạn không chuyên nghiêp
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Van K. N.
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6.1
/10
Reviewed 106 week(s) ago
The room is a bit old, the towels are dirty. When the receptionist checked out, the phone called for an hour late to show an attitude and hung up the phone.
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1 people find it helpful
Vo Thu T.
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5.7
/10
Reviewed 107 week(s) ago
Mình khá khó chịu khi không để rõ nội quy giữa travo và khách sạn khác nhau dễ bị mất tiền, khsan nhiều muỗi, chỗ cắm sạc sạc kh được với chỉ có 1 ổ cắm
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Hoc N.
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4.8
/10
Reviewed 107 week(s) ago
The reception and restaurant below are friendly. The room is dark, the bathroom is lined with black tiles, the lights are dim, the tiles are dirty, look afraid to take a bath. The room outside is not cleaned carefully, there is dust. The cleaning staff when seeing stains on the mattress sheets, ask the guests what? Who lies in this bed, attitude
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Nguyen T. T. H.
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8.7
/10
Reviewed 109 week(s) ago
The room is okay, a bit mysterious but suitable for customers on business trips. Open restaurant, delicious food
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2 people find it helpful
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tue g.
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6.0
/10
Reviewed 115 week(s) ago
Nhan viên phục vụ không tốt. Giường ra rất cứng
1 people find it helpful
Accommodation's Reply
01 Jun 2023
Thank you for using the hotel's services. We will take note of this. Hope next time you will be completely satisfied when coming to the hotel. Wishing you a very happy day.
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Long T.
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6.1
/10
Reviewed 152 week(s) ago
Internet was really messed up, there are 2 WiFi you can connect in the room but both are bad. They're always messed up every 2-5 minutes and really hard to connect bad, asked the room service and no help at all.
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NGUYEN T. V. N.
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5.5
/10
Reviewed 159 week(s) ago
- Phòng tầng 1, không có cửa sổ. - Bảng điều khiển điều hoà bị hỏng, không thao tác được. - WC nhiều vết ố trên tường. - Chăn ra sẫm màu. - Không có tủ quần áo. - Nước suối loại rẻ tiền, không thương hiệu. - Ăn sáng không phải buffet mà là chỉ định: 1 món nước & 1 cà phê hoặc nước ép ổi.
1 people find it helpful
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LE VAN M.
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6.0
/10
Reviewed 160 week(s) ago
This hotel is so bad, I am very disappointed to stay in this hotel. I never come here again. The price is not reasonable , generally not true to what they advertised.
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3 people find it helpful
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Ngoc M. K. N.
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6.0
/10
Reviewed 171 week(s) ago
The room is too stuffy. The electrical outlet is broken, in general it's too bad
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1 people find it helpful
Minh H.
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5.8
/10
Reviewed 243 week(s) ago
Room has 2 large windows like in the picture, but only window has no view! hallways & elevators have an unpleasant smell. prevention of water-proof paint peeling paint as the picture, very lossy. Definitely not coming back for a second time!
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2 people find it helpful
Quach D.
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5.7
/10
Reviewed 260 week(s) ago
The receptionist's customer service and the management were not flexible during the covid19 epidemic sensitive season. I realize that if a customer booking a room through the omline, the hotel customer service will be very bad.
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1 people find it helpful
Accommodation's Reply
08 Sep 2020
Dear customer, On behalf of the whole hotel, we sincerely thank you for your comments and extremely sorry for the bad experiences of guests during their stay at the hotel. The hotel will try to improve and look forward to welcoming you in the future. Hotel Board.
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Niti S.
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Backpacking
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9.1
/10
Reviewed 295 week(s) ago
Good service staff the food is very delicious Suitable for price
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Raden c. h.
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7.2
/10
Reviewed 297 week(s) ago
There is no halal food.
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pham h. n.
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Romantic
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9.4
/10
Reviewed 299 week(s) ago
Room quality suitable for 3 stars. I appreciate the friendly enthusiasm of the staff. I had to forget my wife's meal at checkout, the next day I remembered it was missing stuff. I called back to the hotel and the staff enthusiastically found it for me.
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1 people find it helpful
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Vo Huy D.
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9.4
/10
Reviewed 308 week(s) ago
Good, everything is fine and satisfied
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1 people find it helpful
Cao V. M. D.
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Family
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5.2
/10
Reviewed 309 week(s) ago
The room is completely unlike the picture, the equipment in the old room, degraded, the door does not open, every time you want to enter the room, you have to open the reception desk, breakfast is not buffet, the menu is very few. Borrowing slippers in the room, then this pair
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3 people find it helpful
The D. L.
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8.5
/10
Reviewed 311 week(s) ago
Service ok staff very enthusiastic room left in the morning back evening cleaned up and thank the guests
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Han n vu
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Business
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5.1
/10
Reviewed 312 week(s) ago
Air conditioner with refrigerator and bad wifi system.
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1 people find it helpful
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