7.9
Pleasant
From 95 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.6

Meal

7.4

Location

8.3

Service and Facilites

7.5

People often mention about DMZ Hotel
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Staff Friendliness (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
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Traveler Reviews DMZ Hotel

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Customer reviews
Thi D. M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly staff, close to the center, very convenient for sightseeing and traveling
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P***g
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Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Friendly staff. The room is a bit old, the soundproofing is not very good. Convenient location. Overall, it is suitable for the price
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Accommodation's Reply
05 Jun 2025
Thank you for taking the time to share your review! We are delighted to hear that you enjoyed the friendliness of the staff and the convenient location of the hotel. We also appreciate your comments on the quality of the rooms and the soundproofing, and will consider improving them in the future. We look forward to welcoming you back again in the future, and hope to provide an even better experience! Sincerely, Nguyen Vinh Kham Hotel Manager
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cao b. v.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
Near Truong Tien bridge, near walking street. Overall ok.
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Accommodation's Reply
11 Mar 2025
Thank you Mr. Cao BV for sharing your opinion! We are glad to know that you are satisfied with the convenient location of the hotel. We hope to have the opportunity to welcome you again and bring you a better experience. Have a wonderful day!
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L***e
icon-origin-TRAVELOKA
6.2
/10
Reviewed 52 week(s) ago
Parking is prohibited on the street in front of the hotel. Car drivers be careful or you will be fined!
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V***ũ
icon-origin-TRAVELOKA
6.5
/10
Reviewed 56 week(s) ago
The blanket is stained. lost even the motel
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1 people find it helpful
Nguyen t. t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 77 week(s) ago
Vị trí khách sạn ngay trung tâm, tiện đi lại. Nhân viên nhiệt tình. Phòng bình thường, cách âm chưa được tốt, giá dịch vụ trong khách sạn cao hơn bên ngoài chút.
1 people find it helpful
NGUYEN A. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 164 week(s) ago
The worst experience ever. The receptionist wasn't friendly. They let them waited for 45 mins while checking in. The room is much smaller than what they adversity on the app. All facilities are quite old, also the room has mosquitoes. I left the hotel after we're received our room. When we were leaving then didn't ask why we did so.
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Dao T. A.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 168 week(s) ago
The room is not clean, there are mosquitoes,
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Me Me
icon-origin-TRAVELOKA
6.1
/10
Reviewed 183 week(s) ago
Phòng xấu và cũ không được như hình. Khách yêu cầu phòng giường đơn nhưng vẫn đưa khách giường đôi. Phòng còn có cửa thông qua phòng khác rất bất tiện và không riêng tư chút nào. Khách sạn lạnh ngắt hơn cả thời tiết bên ngoài. Biết khách sạn lâu đời nhưng nên nâng cấp và tu sửa để phục vụ khách chứ không phải để cái phòng đầy ẩm mốc tường, trần phòng tắm mở tấm thạch cao ra nhưng không gắn lại nhìn rất ghê và nguy hiểm. Một trải nghiệm tồi tệ. Khách sạn bonus cho mỗi phòng thêm chục em muỗi hút máu chơi. Ở khách sạn ở trung tâm mà như ở thôn quê nào.
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5 people find it helpful
Truong N. T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 265 week(s) ago
Cute, enthusiastic, clean rooms, close to the pedestrian street
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1 people find it helpful
Thierry D.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 285 week(s) ago
Hotel is well located and rather clean and tidy... However room size is different from what is advertised and booked in app... about 8 sqm instead of 20 sqm. no window. The specs of the booking should be clearer therefore, because overall it was not that bad, except to find out that the specs are not what you booked for. It is sometimes better to be straight fwd so there is no disappointment and the client will come back again.
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1 people find it helpful
Accommodation's Reply
06 Mar 2020
Dear Thierry: Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We hope to welcome you back to see our improvement. Best regards, DMZ hotel Management Board
Mymy
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 295 week(s) ago
The staff are cute and enthusiastic. Spacious rooms, drap and slightly old blankets, in return are fully furnished.
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1 people find it helpful
Le Quoc S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 306 week(s) ago
Small rooms, generally suitable for traveling a lot of nights on a little sleep okay
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1 people find it helpful
NGO T. N. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 318 week(s) ago
- I booked 2 booking but when I checked in, the hotel only received 1 booking, then when I arranged for my family to receive 1 room first, the hotel told me that I had received the remaining booking, so I received more room. Expedited. - The hotel is near the pier, near the night market, very convenient. - Room ok, suitable for price, clean.
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le thi k. y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.4
/10
Reviewed 320 week(s) ago
The hotel is very well located (near the pedestrian street), but the facilities are very poor. The room is dark, old, mysterious, not new and bright, as clean as the photo on Traveloka. I am a very regular customer using the service of the app (especially air tickets), however, making sincere app suggestions when receiving this assessment should send the department to the hotel to take pictures To be more honest, in order to prevent customers from losing their "image of illustrative nature" I understand that the characteristics of rooms in Hue are often difficult to find good rooms and good rooms like in Da Nang. However, I need real images to consider properly when booking. At that time, I was very disappointed about the room so I didn't take pictures, you could go to practice to verify, and update the image more really on the app. Hope you change. Thank you very much.
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1 people find it helpful
Truong T. T.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 330 week(s) ago
small room, noisy. The hotel is only average
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1 people find it helpful
Hang V.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 331 week(s) ago
The room is not very clean, the staff are not very friendly. But compared to the price is acceptable and has a convenient location
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1 people find it helpful
HIEU N. L.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 333 week(s) ago
At check-in, it is not clear, check out requires an extra fee of 100k for 2 children under 3 years old, absurd
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Bao T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 337 week(s) ago
The room is slightly dim. Very good rest
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Duong T. T. D.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 338 week(s) ago
Having returned to Hue never came here
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1 people find it helpful
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