San Rafael Hotel

Explore San Rafael Hotel
9.8
Exceptional
From 475 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

10.0

Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Seth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a very good experience staying at Hotel San Rafael in Antigua, Guatemala. The location is excellent,just steps from the Arco de Santa Catalina and perfectly situated for exploring the city on foot. The hotel is a small boutique property with only seven rooms, which gives it a quiet, intimate feel. There is a beautiful central courtyard where breakfast is served daily from 7:00–10:00 a.m., and it adds a lot of charm to the stay. We stayed in Suite Santa Rosa (Room 7), which is set away from the main courtyard next to a nice water feature. Rooms 6 and 7 are more private and removed from the breakfast area, which I appreciated. The other five rooms face the courtyard, and guests in those rooms may experience some morning noise during breakfast service. Our room was clean, spacious, and very comfortable, with a particularly good bed. Housekeeping came daily, refreshed the room, and provided bottled water. The staff throughout our stay was pleasant, friendly, and accommodating. The complimentary breakfast was also very good and felt thoughtfully prepared. The only minor drawbacks were the lack of a refrigerator in the room and having to carry a traditional key on a large keychain. Neither issue significantly impacted our experience, though. Overall, Hotel San Rafael is a charming, well-located boutique hotel with attentive staff and a peaceful atmosphere. I would stay here again and would recommend it to anyone looking for a comfortable and centrally located stay in Antiga
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joel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.
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Fabiano
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. The property is pristine and beautiful, clean, comfortable.
Tina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Unique, comfortable and good actitude of the staff.
Steven
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great room
Shannon
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.
Shriya
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too
Vianca
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Absolutely perfect! Beautiful place, amazing breakfast and great location.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.
Jay
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10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.
Angelica
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We recently stayed here from the states. From the moment we stepped onto their property, we were well taken care of. From coffee as well as ham and swiss chesse sandwiches, great breakfast options to the friendly smiles and welcoming conversation. We were very comfortable here. Everything was clean, the garden area and fountains were beautiful. Artwork was displayed everywhere. If ever in Antigua Guatemala again, We would definitely stay here. I highly recommend this place! Thank you everyone for the experience!
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benjamin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beautiful hotel,
Ricardo
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Helpful and courteous staff, clean room, excellent location and beautiful common areas. Super quiet and peaceful.
Dakota
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Most likely one of the nicest places to stay in Antigua. The architecture and space is unbelievable. We loved every minute of it. They even lit a fire in our rooms personal fireplace. We will be back!
Meeghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Large, beautiful room. The entire ambience of the hotel was great and the staff were super helpful and friendly. Would have happily stayed for many more days.
LUIS
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All is good
Amanda
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.
Serina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
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Number of reviews per page
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