San Rafael Hotel

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9.8
/10
Exceptional
486 reviews

What Guests Say About Their Stay

Zajira

10.0
/ 10
El hotel, servicio al cliente, las atenciones, amenidades, en fin todo fue perfrcto. Cuentan con una excelente ubicación. El staff fue muy amable e inclusive, tuvimos un tour que nos buscaban muy temprano y al comentarle a uno de los managers que si había algo abierto antes de las 6am, él sin reparos dijo que nos dejaría emparedados y frutas preparadas. Y ya a las 5:30 am, teníamos café en la habotación. Fue una hermosa experiencia.
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Michael

10.0
/ 10
My stay at the Hotel San Rafael was absolutely incredible. From the moment I arrived, the staff made me feel welcomed and truly taken care of. The hotel perfectly captures the charm and beauty of Antigua with its colonial architecture, peaceful courtyards, and elegant atmosphere. The rooms were beautifully maintained, comfortable, and full of character while still offering modern comforts. The attention to detail throughout the property really stood out and made the experience feel very special. One of the highlights was the location — close enough to enjoy everything Antigua has to offer, yet quiet and relaxing at night. The service was exceptional across the board, and every staff member was friendly, attentive, and professional. If you are looking for a boutique hotel experience with charm, comfort, and outstanding hospitality in Antigua, I highly recommend Hotel San Rafael. I would absolutely stay here again.

Shereen

10.0
/ 10
Genuinely one of the best hotels I’ve ever stayed at. Their staff was great and their breakfasts were amazing.
In the Area
See Map
2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala

Main Facilities

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24-Hour Front Desk
WiFi
San Rafael Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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San Rafael Hotel Address: Map & Location

2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala
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Lobby San Rafael Hotel
Exterior 2 San Rafael Hotel

Discover More About San Rafael Hotel

General


Near Central Park

Location


A stay at San Rafael Hotel places you in the heart of Antigua Guatemala, within a 5-minute walk of La Merced Church and Central Park. This boutique hotel is 0.2 mi (0.4 km) from Antigua Guatemala Cathedral and 0.3 mi (0.5 km) from Choco Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Santa Catalina Arch - 0.1 km / 0.1 mi
Nim Po't Traditional Textiles Center - 0.1 km / 0.1 mi
La Merced Church - 0.2 km / 0.1 mi
Central Park - 0.3 km / 0.2 mi
Antiguo Colegio de la Compañía de Jesús - 0.3 km / 0.2 mi
Museo del Libro Antiguo - 0.3 km / 0.2 mi
Palacio del Ayuntamiento - 0.3 km / 0.2 mi
El Reposo Spa - 0.3 km / 0.2 mi
Las Capuchinas Convent - 0.3 km / 0.2 mi
El Fotografo Gallery - 0.3 km / 0.2 mi
Antigua Guatemala Cathedral - 0.4 km / 0.2 mi
Palace of the Captains-General - 0.4 km / 0.3 mi
Centro de Formación de la Cooperación Española - 0.4 km / 0.3 mi
Antigua Tabaco Compania S.A. - 0.4 km / 0.3 mi
Choco Museum - 0.5 km / 0.3 mi

The preferred airport for San Rafael Hotel is La Aurora Intl. Airport (GUA) - 40.5 km / 25.2 mi

Facilities


Treat yourself with massages and facials. Additional features at this Colonial hotel include complimentary wireless internet access and a communal living room.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Dining


Take advantage of the hotel's 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10:30 AM.

Rooms


Treat yourself to a stay in one of the 7 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in San Rafael Hotel

Entertainment Facility San Rafael Hotel
Entertainment Facility
Common Space San Rafael Hotel
Common Space
Lobby San Rafael Hotel
Lobby
Accommodation Services San Rafael Hotel
Accommodation Services
Exterior San Rafael Hotel
Exterior

Things to Do

  • Romantic proposal packages
  • Spa
  • Garden

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in San Rafael Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Rafael Hotel
7
Number of floors in San Rafael Hotel
1
Another facilities in San Rafael Hotel
Romantic proposal packages, Spa, Garden, Multilingual staff, 24-hour Receptionist

Frequently asked question in San Rafael Hotel

What are available facilities at San Rafael Hotel?
There are top facilites at San Rafael Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at San Rafael Hotel?
Check-in time at San Rafael Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 13:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does San Rafael Hotel provide breakfast?
Yes, San Rafael Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of San Rafael Hotel?
San Rafael Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does San Rafael Hotel have?
San Rafael Hotel has 1 floors.
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More Reviews from Other Guests in San Rafael Hotel

9.8
Exceptional
From 486 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Zajira
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

El hotel, servicio al cliente, las atenciones, amenidades, en fin todo fue perfrcto. Cuentan con una excelente ubicación. El staff fue muy amable e inclusive, tuvimos un tour que nos buscaban muy temprano y al comentarle a uno de los managers que si había algo abierto antes de las 6am, él sin reparos dijo que nos dejaría emparedados y frutas preparadas. Y ya a las 5:30 am, teníamos café en la habotación. Fue una hermosa experiencia.
Read More
juan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything perfect except the rooms have no Ac
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay at the Hotel San Rafael was absolutely incredible. From the moment I arrived, the staff made me feel welcomed and truly taken care of. The hotel perfectly captures the charm and beauty of Antigua with its colonial architecture, peaceful courtyards, and elegant atmosphere. The rooms were beautifully maintained, comfortable, and full of character while still offering modern comforts. The attention to detail throughout the property really stood out and made the experience feel very special. One of the highlights was the location — close enough to enjoy everything Antigua has to offer, yet quiet and relaxing at night. The service was exceptional across the board, and every staff member was friendly, attentive, and professional. If you are looking for a boutique hotel experience with charm, comfort, and outstanding hospitality in Antigua, I highly recommend Hotel San Rafael. I would absolutely stay here again.
Read More
Shereen
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Genuinely one of the best hotels I’ve ever stayed at. Their staff was great and their breakfasts were amazing.
Mya
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful stay. Perfect location and property. The breakfast was a nice plus
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I could stay here forever. It’s so beautiful and peaceful. The room was perfect and the garden area made you not want to leave. Breakfast included abd delicious. I got up early and had coffee and then came back later for breakfast with my husband. There are only seven rooms so it’s just such a nice atmosphere. Location was great!
Read More
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All was great ! Small hotel and perfect !
Rony
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent Breakfast!
Seth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I had a very good experience staying at Hotel San Rafael in Antigua, Guatemala. The location is excellent,just steps from the Arco de Santa Catalina and perfectly situated for exploring the city on foot. The hotel is a small boutique property with only seven rooms, which gives it a quiet, intimate feel. There is a beautiful central courtyard where breakfast is served daily from 7:00–10:00 a.m., and it adds a lot of charm to the stay. We stayed in Suite Santa Rosa (Room 7), which is set away from the main courtyard next to a nice water feature. Rooms 6 and 7 are more private and removed from the breakfast area, which I appreciated. The other five rooms face the courtyard, and guests in those rooms may experience some morning noise during breakfast service. Our room was clean, spacious, and very comfortable, with a particularly good bed. Housekeeping came daily, refreshed the room, and provided bottled water. The staff throughout our stay was pleasant, friendly, and accommodating. The complimentary breakfast was also very good and felt thoughtfully prepared. The only minor drawbacks were the lack of a refrigerator in the room and having to carry a traditional key on a large keychain. Neither issue significantly impacted our experience, though. Overall, Hotel San Rafael is a charming, well-located boutique hotel with attentive staff and a peaceful atmosphere. I would stay here again and would recommend it to anyone looking for a comfortable and centrally located stay in Antiga
Read More
joel
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.
Read More
Fabiano
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location. The property is pristine and beautiful, clean, comfortable.
Tina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Unique, comfortable and good actitude of the staff.
Steven
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great room
Shannon
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.
Shriya
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too
Vianca
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Absolutely perfect! Beautiful place, amazing breakfast and great location.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.
Jay
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.
Number of reviews per page
20
40

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Bedroom 4 San Rafael Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 486 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Zajira
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

El hotel, servicio al cliente, las atenciones, amenidades, en fin todo fue perfrcto. Cuentan con una excelente ubicación. El staff fue muy amable e inclusive, tuvimos un tour que nos buscaban muy temprano y al comentarle a uno de los managers que si había algo abierto antes de las 6am, él sin reparos dijo que nos dejaría emparedados y frutas preparadas. Y ya a las 5:30 am, teníamos café en la habotación. Fue una hermosa experiencia.
Read More
juan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything perfect except the rooms have no Ac
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay at the Hotel San Rafael was absolutely incredible. From the moment I arrived, the staff made me feel welcomed and truly taken care of. The hotel perfectly captures the charm and beauty of Antigua with its colonial architecture, peaceful courtyards, and elegant atmosphere. The rooms were beautifully maintained, comfortable, and full of character while still offering modern comforts. The attention to detail throughout the property really stood out and made the experience feel very special. One of the highlights was the location — close enough to enjoy everything Antigua has to offer, yet quiet and relaxing at night. The service was exceptional across the board, and every staff member was friendly, attentive, and professional. If you are looking for a boutique hotel experience with charm, comfort, and outstanding hospitality in Antigua, I highly recommend Hotel San Rafael. I would absolutely stay here again.
Read More
Shereen
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Genuinely one of the best hotels I’ve ever stayed at. Their staff was great and their breakfasts were amazing.
Mya
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful stay. Perfect location and property. The breakfast was a nice plus
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I could stay here forever. It’s so beautiful and peaceful. The room was perfect and the garden area made you not want to leave. Breakfast included abd delicious. I got up early and had coffee and then came back later for breakfast with my husband. There are only seven rooms so it’s just such a nice atmosphere. Location was great!
Read More
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All was great ! Small hotel and perfect !
Rony
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent Breakfast!
Seth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I had a very good experience staying at Hotel San Rafael in Antigua, Guatemala. The location is excellent,just steps from the Arco de Santa Catalina and perfectly situated for exploring the city on foot. The hotel is a small boutique property with only seven rooms, which gives it a quiet, intimate feel. There is a beautiful central courtyard where breakfast is served daily from 7:00–10:00 a.m., and it adds a lot of charm to the stay. We stayed in Suite Santa Rosa (Room 7), which is set away from the main courtyard next to a nice water feature. Rooms 6 and 7 are more private and removed from the breakfast area, which I appreciated. The other five rooms face the courtyard, and guests in those rooms may experience some morning noise during breakfast service. Our room was clean, spacious, and very comfortable, with a particularly good bed. Housekeeping came daily, refreshed the room, and provided bottled water. The staff throughout our stay was pleasant, friendly, and accommodating. The complimentary breakfast was also very good and felt thoughtfully prepared. The only minor drawbacks were the lack of a refrigerator in the room and having to carry a traditional key on a large keychain. Neither issue significantly impacted our experience, though. Overall, Hotel San Rafael is a charming, well-located boutique hotel with attentive staff and a peaceful atmosphere. I would stay here again and would recommend it to anyone looking for a comfortable and centrally located stay in Antiga
Read More
joel
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.
Read More
Fabiano
icon-
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location. The property is pristine and beautiful, clean, comfortable.
Tina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Unique, comfortable and good actitude of the staff.
Steven
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great room
Shannon
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.
Shriya
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too
Vianca
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Absolutely perfect! Beautiful place, amazing breakfast and great location.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.
Jay
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.
Number of reviews per page
20
40