What do past guests say about San Rafael Hotel?

San Rafael Hotel is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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San Rafael Hotel

Name: San Rafael Hotel
Address: 2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala, 2da calle Poniente No.7 Antigua, Sacatepéquez, Guatemala
Rating: 9.8

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9.8

/10

Exceptional

499 reviews

What Guests Say About Their Stay

Marcela

10.0

/ 10

El hotel precioso, habitaciones limpias y amplias, silencioso. Muy céntrico , a unos pasos del arco de Santa Catalina . Todo el personal muy amable y el desayuno delicioso . Sin duda regresaríamos

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Oscar Javier

10.0

/ 10

This place is gorgeous! Rooms are large and very clean. I definitely will be back.

Haoran

10.0

/ 10

Beautiful room. Good and delicious breakfast. Very good location. Very friendly staff.

In the Area

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2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala

Main Facilities

Garden

Multilingual staff

24-hour Receptionist

San Rafael Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around San Rafael Hotel

2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala

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Discover More About San Rafael Hotel

General
Near Santa Catalina Arch

Location
A stay at San Rafael Hotel places you in the heart of Antigua Guatemala, within a 5-minute walk of La Merced Church and Central Park. This boutique hotel is 0.2 mi (0.4 km) from Antigua Guatemala Cathedral and 0.3 mi (0.5 km) from Choco Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Santa Catalina Arch - 0.1 km / 0.1 mi
Nim Po't Traditional Textiles Center - 0.1 km / 0.1 mi
La Merced Church - 0.2 km / 0.1 mi
Central Park - 0.3 km / 0.2 mi
Antiguo Colegio de la Compañía de Jesús - 0.3 km / 0.2 mi
Museo del Libro Antiguo - 0.3 km / 0.2 mi
Palacio del Ayuntamiento - 0.3 km / 0.2 mi
El Reposo Spa - 0.3 km / 0.2 mi
Las Capuchinas Convent - 0.3 km / 0.2 mi
El Fotografo Gallery - 0.3 km / 0.2 mi
Antigua Guatemala Cathedral - 0.4 km / 0.2 mi
Palace of the Captains-General - 0.4 km / 0.3 mi
Centro de Formación de la Cooperación Española - 0.4 km / 0.3 mi
Antigua Tabaco Compania S.A. - 0.4 km / 0.3 mi
Choco Museum - 0.5 km / 0.3 mi

The preferred airport for San Rafael Hotel is La Aurora Intl. Airport (GUA) - 40.5 km / 25.2 mi

Facilities
Treat yourself with massages and facials. Additional features at this Colonial hotel include complimentary wireless internet access and a communal living room.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Dining
Take advantage of the hotel's 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10:30 AM.

Rooms
Treat yourself to a stay in one of the 7 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in San Rafael Hotel

Functional Hall

Common Space

Lobby

Accommodation Services

Exterior

Things to Do

Romantic proposal packages
Spa
Garden

Food and Drinks

Breakfast

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Hotel Services

Multilingual staff
24-hour Receptionist

Accommodation Policy & General Information in San Rafael Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 21 years old are not permitted at this adults-only property.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 13:00

Airport shuttle fee: USD 55.00 per vehicle (maximum occupancy 3)
Nearby parking fee: USD 9.00 per night (3228 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Minimum guest age is 21, No rollaway/extra beds available, Caters to adults only, Contactless check-in is available, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 13:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at San Rafael Hotel	7
Number of floors in San Rafael Hotel	1
Another facilities in San Rafael Hotel	Romantic proposal packages, Spa, Garden, Breakfast, Free WiFi

Frequently asked question in San Rafael Hotel

What is normal check-in & check-out time at San Rafael Hotel?

The standard check-in time at San Rafael Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00

Does San Rafael Hotel provide breakfast?

Yes, San Rafael Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of San Rafael Hotel?

San Rafael Hotel is a 4.0-star hotel.

How many floors does San Rafael Hotel have?

San Rafael Hotel has 1 floors.

How many rooms are available at San Rafael Hotel?

San Rafael Hotel has 7 rooms in total.

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More Reviews from Other Guests in San Rafael Hotel

Overall Ratings & Reviews San Rafael Hotel

Other sources (499)

9.8

Exceptional

From 499 reviews

Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

10.0

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Traveler Reviews San Rafael Hotel

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Top reviews

Marcela

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

El hotel precioso, habitaciones limpias y amplias, silencioso. Muy céntrico , a unos pasos del arco de Santa Catalina . Todo el personal muy amable y el desayuno delicioso . Sin duda regresaríamos

Oscar Javier

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

This place is gorgeous! Rooms are large and very clean. I definitely will be back.

Haoran

Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful room. Good and delicious breakfast. Very good location. Very friendly staff.

Lizmarie

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

El lugar es divino, un espacio de paz. Los detalles de la propiedad y de la habitación lo hacen súper acogedor. El personal atento y amable en todo momento. Súper limpio y el desayuno fue lo mejor de lo mejor. Para mí tienen un 20/10. Volvería sin lugar a dudas. Recomendado al 100%

Zajira

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

El hotel, servicio al cliente, las atenciones, amenidades, en fin todo fue perfrcto. Cuentan con una excelente ubicación. El staff fue muy amable e inclusive, tuvimos un tour que nos buscaban muy temprano y al comentarle a uno de los managers que si había algo abierto antes de las 6am, él sin reparos dijo que nos dejaría emparedados y frutas preparadas. Y ya a las 5:30 am, teníamos café en la habotación. Fue una hermosa experiencia.

juan

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Everything perfect except the rooms have no Ac

Michael

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

My stay at the Hotel San Rafael was absolutely incredible. From the moment I arrived, the staff made me feel welcomed and truly taken care of. The hotel perfectly captures the charm and beauty of Antigua with its colonial architecture, peaceful courtyards, and elegant atmosphere. The rooms were beautifully maintained, comfortable, and full of character while still offering modern comforts. The attention to detail throughout the property really stood out and made the experience feel very special. One of the highlights was the location — close enough to enjoy everything Antigua has to offer, yet quiet and relaxing at night. The service was exceptional across the board, and every staff member was friendly, attentive, and professional. If you are looking for a boutique hotel experience with charm, comfort, and outstanding hospitality in Antigua, I highly recommend Hotel San Rafael. I would absolutely stay here again.

Shereen

with Friends

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Genuinely one of the best hotels I’ve ever stayed at. Their staff was great and their breakfasts were amazing.

Mya

Friends and family with Friends

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Wonderful stay. Perfect location and property. The breakfast was a nice plus

John

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

I could stay here forever. It’s so beautiful and peaceful. The room was perfect and the garden area made you not want to leave. Breakfast included abd delicious. I got up early and had coffee and then came back later for breakfast with my husband. There are only seven rooms so it’s just such a nice atmosphere. Location was great!

Sandra

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

All was great ! Small hotel and perfect !

Rony

with Partner

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Excellent Breakfast!

Seth

Friends and family Family

8.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

I had a very good experience staying at Hotel San Rafael in Antigua, Guatemala. The location is excellent,just steps from the Arco de Santa Catalina and perfectly situated for exploring the city on foot. The hotel is a small boutique property with only seven rooms, which gives it a quiet, intimate feel. There is a beautiful central courtyard where breakfast is served daily from 7:00–10:00 a.m., and it adds a lot of charm to the stay. We stayed in Suite Santa Rosa (Room 7), which is set away from the main courtyard next to a nice water feature. Rooms 6 and 7 are more private and removed from the breakfast area, which I appreciated. The other five rooms face the courtyard, and guests in those rooms may experience some morning noise during breakfast service. Our room was clean, spacious, and very comfortable, with a particularly good bed. Housekeeping came daily, refreshed the room, and provided bottled water. The staff throughout our stay was pleasant, friendly, and accommodating. The complimentary breakfast was also very good and felt thoughtfully prepared. The only minor drawbacks were the lack of a refrigerator in the room and having to carry a traditional key on a large keychain. Neither issue significantly impacted our experience, though. Overall, Hotel San Rafael is a charming, well-located boutique hotel with attentive staff and a peaceful atmosphere. I would stay here again and would recommend it to anyone looking for a comfortable and centrally located stay in Antiga

joel

with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.

Fabiano

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Great location. The property is pristine and beautiful, clean, comfortable.

Tina

Friends and family with Friends

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.

Peggy

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.

Arturo

with Partner

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Unique, comfortable and good actitude of the staff.

Steven

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Great room

Shannon

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.

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