San Rafael Hotel

Hotels
9.8
/10
Exceptional
477 reviews

What Guests Say About Their Stay

joel

10.0
/ 10
Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.

Fabiano

10.0
/ 10
Great location. The property is pristine and beautiful, clean, comfortable.

Tina

10.0
/ 10
One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.
In the Area
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2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala

Main Facilities

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24-Hour Front Desk
WiFi
San Rafael Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around San Rafael Hotel

2da calle Poniente No.7 Antigua, Antigua, Sacatepéquez, Guatemala
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Lobby San Rafael Hotel
Lobby 2 San Rafael Hotel

Discover More About San Rafael Hotel

Location


San Rafael Hotel is a hotel is located at Antigua Guatemala.

About San Rafael Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, San Rafael Hotel provides a pleasant accommodation for your stay.

Not only located within easy reach of various places of interests for your adventure, but staying at San Rafael Hotel will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

San Rafael Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at San Rafael Hotel.

All facilities in San Rafael Hotel

Entertainment Facility San Rafael Hotel
Entertainment Facility
Functional Hall San Rafael Hotel
Functional Hall
Common Space San Rafael Hotel
Common Space
Lobby San Rafael Hotel
Lobby
Accommodation Services San Rafael Hotel
Accommodation Services

Things to Do

  • Romantic proposal packages
  • Spa
  • Garden

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in San Rafael Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Rafael Hotel
7
Number of floors in San Rafael Hotel
1
Another facilities in San Rafael Hotel
Romantic proposal packages, Spa, Garden, Multilingual staff, 24-hour Receptionist

Frequently asked question in San Rafael Hotel

What are available facilities at San Rafael Hotel?
There are top facilites at San Rafael Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Rafael Hotel?
The standard check-in time at San Rafael Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does San Rafael Hotel provide breakfast?
Yes, San Rafael Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Rafael Hotel
San Rafael Hotel has a 4.0-star rating.
How many floors does San Rafael Hotel have?
San Rafael Hotel has 1.
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More Reviews from Other Guests in San Rafael Hotel

9.8
Exceptional
From 477 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
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Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Seth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I had a very good experience staying at Hotel San Rafael in Antigua, Guatemala. The location is excellent,just steps from the Arco de Santa Catalina and perfectly situated for exploring the city on foot. The hotel is a small boutique property with only seven rooms, which gives it a quiet, intimate feel. There is a beautiful central courtyard where breakfast is served daily from 7:00–10:00 a.m., and it adds a lot of charm to the stay. We stayed in Suite Santa Rosa (Room 7), which is set away from the main courtyard next to a nice water feature. Rooms 6 and 7 are more private and removed from the breakfast area, which I appreciated. The other five rooms face the courtyard, and guests in those rooms may experience some morning noise during breakfast service. Our room was clean, spacious, and very comfortable, with a particularly good bed. Housekeeping came daily, refreshed the room, and provided bottled water. The staff throughout our stay was pleasant, friendly, and accommodating. The complimentary breakfast was also very good and felt thoughtfully prepared. The only minor drawbacks were the lack of a refrigerator in the room and having to carry a traditional key on a large keychain. Neither issue significantly impacted our experience, though. Overall, Hotel San Rafael is a charming, well-located boutique hotel with attentive staff and a peaceful atmosphere. I would stay here again and would recommend it to anyone looking for a comfortable and centrally located stay in Antiga
Read More
joel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.
Read More
Fabiano
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location. The property is pristine and beautiful, clean, comfortable.
Tina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Unique, comfortable and good actitude of the staff.
Steven
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great room
Shannon
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.
Shriya
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too
Vianca
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Absolutely perfect! Beautiful place, amazing breakfast and great location.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.
Jay
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.
Angelica
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We recently stayed here from the states. From the moment we stepped onto their property, we were well taken care of. From coffee as well as ham and swiss chesse sandwiches, great breakfast options to the friendly smiles and welcoming conversation. We were very comfortable here. Everything was clean, the garden area and fountains were beautiful. Artwork was displayed everywhere. If ever in Antigua Guatemala again, We would definitely stay here. I highly recommend this place! Thank you everyone for the experience!
Read More
benjamin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful hotel,
Ricardo
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Helpful and courteous staff, clean room, excellent location and beautiful common areas. Super quiet and peaceful.
Dakota
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Most likely one of the nicest places to stay in Antigua. The architecture and space is unbelievable. We loved every minute of it. They even lit a fire in our rooms personal fireplace. We will be back!
Meeghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Large, beautiful room. The entire ambience of the hotel was great and the staff were super helpful and friendly. Would have happily stayed for many more days.
LUIS
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All is good
Amanda
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.
Serina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Read More
Number of reviews per page
20
40

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Exterior 4 San Rafael Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 477 reviews
Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Rafael Hotel

Number of reviews per page
20
40
Top reviews
Seth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I had a very good experience staying at Hotel San Rafael in Antigua, Guatemala. The location is excellent,just steps from the Arco de Santa Catalina and perfectly situated for exploring the city on foot. The hotel is a small boutique property with only seven rooms, which gives it a quiet, intimate feel. There is a beautiful central courtyard where breakfast is served daily from 7:00–10:00 a.m., and it adds a lot of charm to the stay. We stayed in Suite Santa Rosa (Room 7), which is set away from the main courtyard next to a nice water feature. Rooms 6 and 7 are more private and removed from the breakfast area, which I appreciated. The other five rooms face the courtyard, and guests in those rooms may experience some morning noise during breakfast service. Our room was clean, spacious, and very comfortable, with a particularly good bed. Housekeeping came daily, refreshed the room, and provided bottled water. The staff throughout our stay was pleasant, friendly, and accommodating. The complimentary breakfast was also very good and felt thoughtfully prepared. The only minor drawbacks were the lack of a refrigerator in the room and having to carry a traditional key on a large keychain. Neither issue significantly impacted our experience, though. Overall, Hotel San Rafael is a charming, well-located boutique hotel with attentive staff and a peaceful atmosphere. I would stay here again and would recommend it to anyone looking for a comfortable and centrally located stay in Antiga
Read More
joel
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful, relaxing hotel in the heart of Antigua's bustling center. Attentive, lovely staff who attended to our needs.Breakfasts daily were uniformly wonderful, prepared by a chef who made spectacularly perfect over easy(and scrambled and hardboiled )eggs daily.The hotel's location is also wonderfully central to the city, but if you don't want to walk Antigua's irregular sidewalks or cobblestoned streets. an uber will get you anywhere in the city for $3 or less.
Read More
Fabiano
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location. The property is pristine and beautiful, clean, comfortable.
Tina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

One of the most beautiful places I've ever stayed at. Large rooms, beautifully decorated, comfortable spaces and courtyard. Friendly, helpful staff. Delicious breakfast. Great location steps from the arch. Could not recommend it more.
Peggy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Unique, comfortable and good actitude of the staff.
Steven
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great room
Shannon
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.
Shriya
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too
Vianca
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Absolutely perfect! Beautiful place, amazing breakfast and great location.
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.
Jay
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.
Angelica
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We recently stayed here from the states. From the moment we stepped onto their property, we were well taken care of. From coffee as well as ham and swiss chesse sandwiches, great breakfast options to the friendly smiles and welcoming conversation. We were very comfortable here. Everything was clean, the garden area and fountains were beautiful. Artwork was displayed everywhere. If ever in Antigua Guatemala again, We would definitely stay here. I highly recommend this place! Thank you everyone for the experience!
Read More
benjamin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful hotel,
Ricardo
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Helpful and courteous staff, clean room, excellent location and beautiful common areas. Super quiet and peaceful.
Dakota
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Most likely one of the nicest places to stay in Antigua. The architecture and space is unbelievable. We loved every minute of it. They even lit a fire in our rooms personal fireplace. We will be back!
Meeghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Large, beautiful room. The entire ambience of the hotel was great and the staff were super helpful and friendly. Would have happily stayed for many more days.
LUIS
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All is good
Amanda
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.
Serina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Read More
Number of reviews per page
20
40