What do past guests say about San Rafael Hotel?

San Rafael Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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San Rafael Hotel

Name: San Rafael Hotel
Address: 2da calle Poniente No.7 Antigua, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 2da calle Poniente No.7 Antigua, Departamento de Sacatepéquez, Guatemala
Rating: 9.8

Hotels

9.8

/10

Exceptional

400 reviews

What Guests Say About Their Stay

Shriya

10.0

/ 10

This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too

Jennifer

10.0

/ 10

Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.

Jay

10.0

/ 10

I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.

In the Area

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2da calle Poniente No.7 Antigua, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala

Main Facilities

24-Hour Front Desk

WiFi

San Rafael Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around San Rafael Hotel

2da calle Poniente No.7 Antigua, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala

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Location

San Rafael Hotel is a hotel is located at Antigua Guatemala.

About San Rafael Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

San Rafael Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at San Rafael Hotel.

All facilities in San Rafael Hotel

Others

Things to Do

Romantic proposal packages
Spa
Garden

Hotel Services

Multilingual staff
24-hour Receptionist
Laundry service

Public Facilities

Others
Smoke-free area

Food and Drinks

Breakfast

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in San Rafael Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 55.00 per vehicle (maximum occupancy 3)
Nearby parking fee: USD 9.00 per night (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 13:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 13:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at San Rafael Hotel	7
Number of floors in San Rafael Hotel	1
Another facilities in San Rafael Hotel	Romantic proposal packages, Spa, Garden, Multilingual staff, 24-hour Receptionist

Frequently asked question in San Rafael Hotel

What are available facilities at San Rafael Hotel?

There are top facilites at San Rafael Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at San Rafael Hotel?

The standard check-in time at San Rafael Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00

Does San Rafael Hotel provide breakfast?

Yes, San Rafael Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of San Rafael Hotel

San Rafael Hotel has a 4.0-star rating.

How many floors does San Rafael Hotel have?

San Rafael Hotel has 1.

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More Reviews from Other Guests in San Rafael Hotel

Overall Ratings & Reviews San Rafael Hotel

Other sources (400)

9.8

Exceptional

From 400 reviews

Cleanliness

10.0

Room Comfort

9.8

Location

10.0

Service and Facilites

9.8

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Traveler Reviews San Rafael Hotel

Number of reviews per page

Top reviews

Shriya

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Vianca

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Absolutely perfect! Beautiful place, amazing breakfast and great location.

Jennifer

Leisure with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Jay

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Angelica

Business with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We recently stayed here from the states. From the moment we stepped onto their property, we were well taken care of. From coffee as well as ham and swiss chesse sandwiches, great breakfast options to the friendly smiles and welcoming conversation. We were very comfortable here. Everything was clean, the garden area and fountains were beautiful. Artwork was displayed everywhere. If ever in Antigua Guatemala again, We would definitely stay here. I highly recommend this place! Thank you everyone for the experience!

benjamin

Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful hotel,

Ricardo

Leisure

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Helpful and courteous staff, clean room, excellent location and beautiful common areas. Super quiet and peaceful.

Dakota

Business and Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Most likely one of the nicest places to stay in Antigua. The architecture and space is unbelievable. We loved every minute of it. They even lit a fire in our rooms personal fireplace. We will be back!

Meeghan

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Large, beautiful room. The entire ambience of the hotel was great and the staff were super helpful and friendly. Would have happily stayed for many more days.

LUIS

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

All is good

Amanda

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.

Serina

Friends and Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.

Gerry

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Gorgeous decor and impeccable service

Patricia

Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans and open windows kept the room comfortable. Breakfast was good, and the beautiful setting made it even more enjoyable. Thanks San Rafael.

Amy Ellen

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

San Rafael is an exceptional property — one of my favorite hotels I’ve stayed at in the world. The design perfectly strikes a balance between historical, luxurious, and boho-chic. The common areas — luscious gardens peppered with art and cozy seating — are the perfect respite from the bustling streets of Antigua. The location is stellar, just steps from the Santa Catalina Arch but feeling serene, secure, and worlds away. And the service is top notch. Staff is friendly but unobtrusive. Breakfast is also the best I’ve had in a hotel in Guatemala: fresh, generous, and filling.

Kemba

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Gorgeous property. Amazing patio, full of greenery, a water fountain, kumquat trees, beautiful seating areas with stunning furniture. The patio served as a perfect area to eat breakfast every morning and the breakfast was delicious. I even did a whole photo shoot on the patio. The room was stunning and architecturally impressive with beautiful furniture and high ceilings. The staff was lovely and polite. They packed me a take away bag for breakfast for one of my early excursions. They cleaned my room daily. The room did not have AC but with the windows open there is a lovely cross wind that kept the room cool. I would definitely recommend this beautiful place.

Lisbet

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Exotic and beautiful! Excellent staff and fabulous breakfast

Kevin

with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The property and staff were 5 stars. The only thing that was not 5 stars was no A/C. Really not an issue because the temperature was comfortable. Even without a gym, one was within a short walking distance. Also restaurants surround the property.

Neifre Yoan

Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The place is beautiful, well maintained and very clean, if you’re looking for a place to stay closer to the main attractions here in Antigua Guatemala this is the place, highly recommended!!! Neifre Miami fl.

Thomas

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

This hotel has the most central location, especially for the price. The room was spacious. Parking is not convenient, even temporarily to unload suitcases.

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