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Traveler Reviews Naspa New Otani
Number of reviews per page
20
20
40
40
Customer reviews
N***a
Leisure
9.7
/10
Reviewed 24 week(s) ago
Good. There is a shuttle bus which is very helpful. And good view
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SM
Sham M.
9.1
/10
Reviewed 42 week(s) ago
The staff managing the glamping site was super friendly and helpful!!!! Had a lot of fun during my stays despite the hot weather, and I even got help from the staff who took care of my belongings within the glamping tent during rainstorms!! Huge shoutout to Shingo san who helped manage my glamping site booking!
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h***a
10.0
/10
Reviewed 72 week(s) ago
Nice view, nice hotel clean and tidy
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Y***a
9.1
/10
Reviewed 73 week(s) ago
All staff are kind and friendly, the location is next to the ski area. Large room size. The location is a little far from the Echigo Station & the city center but no need to worry, they provide free shuttle according to schedule and if out of schedule they can help to call a taxi.
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Wanda
Family
9.7
/10
Reviewed 386 week(s) ago
The place is awesome Great Onsen and the food was delicious both breakfast and dinner Rooms are huge and very comfy I had two bedrooms but the other room heating was not working properly Overall it is beautiful 😍❤️😘🤗 Will come again