EUR | EN

Support

Explore Brits Hotel Puri Indah

Traveloka (4,944)

Other sources (123)

8.5

Very Good

From 4,944 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Brits Hotel Puri Indah

All

Bedroom (60)

Staff Friendliness (55)

Ambiance (51)

Bathroom (47)

Accessibility (42)

Hotel Area (42)

Room Space (41)

Wifi (40)

Check-in/out Time (40)

Distance to City Center (39)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Brits Hotel Puri Indah

Number of reviews per page

Customer reviews

Prasetyo B. W.

Business

10.0

/10

Reviewed 1 week(s) ago

I really enjoyed my stay here. The room was very comfortable, clean, and far beyond expectations for the price offered. The staff were friendly and welcoming, and the overall atmosphere felt like a “lite” version of a 5-star experience—which made it unique and memorable. This is my fifth stay here because it always feels so comfortable.

Find this review helpful?

H***n

Leisure

8.5

/10

Reviewed 2 week(s) ago

Good for the room and good for the foods.

Find this review helpful?

M***l

Staycation

10.0

/10

Reviewed 3 week(s) ago

It has been 3 times staying at this hotel, a strategic location, and many various meals outside the hotel. Very nice room, clean, and noiseless.

1 people find it helpful

m***i

Medical

10.0

/10

Reviewed 3 week(s) ago

The hotel environment and rooms are very clean, and the staff is very friendly. It's always a great choice for a stay. Breakfast is always delicious every day.

See original

Find this review helpful?

Accommodation's Reply

13 Sep 2025

Dear m*i, Thank you very much for your positive review! We are very happy to know that the cleanliness of the hotel, the friendliness of the staff, and the variety of our breakfast made you feel comfortable and that you always choose us as your place to stay. We look forward to welcoming you back to Brits Hotel Puri Indah. Warm regards, Alif Alvian. Front Office Manager

See original

P***o

Transit

9.4

/10

Reviewed 4 week(s) ago

The room was very clean, parking space was convenient, and the staff were friendly and responsive. The security was also very kind and helped me with parking my car. A really pleasant stay!

Find this review helpful?

Accommodation's Reply

13 Sep 2025

Dear P***o, Thank you so much for your kind review! We’re delighted to hear you enjoyed the cleanliness of the room, convenient parking, and the hospitality of our staff and security team. We look forward to welcoming you back for another pleasant stay! Best Regards, Alif Alvian Front Office Manager

P***o

Transit

10.0

/10

Reviewed 4 week(s) ago

I’ve stayed at this hotel three times already, and I really enjoy it every time. The rooms are very clean, the parking area is spacious and convenient, and the staff are extremely friendly and highly responsive in assisting me as a guest.

Find this review helpful?

Accommodation's Reply

13 Sep 2025

Dear P***o, Thank you so much for being a loyal guest and for your kind words! We’re thrilled to hear that you’ve consistently enjoyed your stays with us and that our clean rooms, convenient parking, and attentive staff have made your visits pleasant. We look forward to welcoming you back again soon! Best Regards, Alif Alvian Front Office Manager

P***o

Transit

10.0

/10

Reviewed 4 week(s) ago

The room was very, very clean, the staff is very helpful and responsive.

Find this review helpful?

Accommodation's Reply

13 Sep 2025

Dear P***o, Thank you for your kind feedback! We’re glad you enjoyed the cleanliness of the room and the helpful service from our team. Hope to welcome you back soon! Best Regards, Alif Alvian Front Office Manager

Ida S.

Business

8.8

/10

Reviewed 5 week(s) ago

I stayed here because I had an event nearby. The room was spacious and clean, and the staff were very friendly. Overall, it was a pleasant stay.

Find this review helpful?

Accommodation's Reply

27 Aug 2025

Dear Mrs Ida, Thank you for sharing your experience. We’re glad to know that you enjoyed our spacious and clean room, as well as the friendliness of our staff. We hope to welcome you back at Brits Hotel Puri Indah for your next visit. Best Regards, Alif Alvian Front Office Manager

L***y

Staycation

10.0

/10

Reviewed 5 week(s) ago

Very pleasant, nice hotel, good service.

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2025

Dear L*y, Thank you for your positive review. We are pleased to know that you enjoyed our hotel and our service. We look forward to seeing you again at Brits Hotel Puri Indah. Best regards, Alif Alvian, Front Office Manager

See original

l***a

Medical

10.0

/10

Reviewed 6 week(s) ago

The staff is very friendly, the hotel is highly recommended.

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2025

Dear I*a, Thank you for your review. We are pleased to know that our staff's friendliness and hotel services left a good impression on you. We look forward to welcoming you back to Brits Hotel Puri Indah. Best regards, Alif Alvian, Front Office Manager

See original

C***a

Business

9.1

/10

Reviewed 6 week(s) ago

Good stay for 2 nights. Good staff and service.

Find this review helpful?

Accommodation's Reply

27 Aug 2025

Dear C***a, Thank you for sharing your review. We’re happy to hear you enjoyed your 2-night stay and appreciated our staff and service. We look forward to welcoming you again at Brits Hotel Puri Indah. Best Regards, Alif Alvian Front Office Manager

N***a

10.0

/10

Reviewed 7 week(s) ago

Good, fun, friendly, clean, polite, fragrant.

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2025

Dear N*a, Thank you for your positive review. We are pleased to know that you enjoyed our hotel atmosphere and service. We look forward to welcoming you back to Brits Hotel Puri Indah. Best regards, Alif Alvian, Front Office Manager

See original

Enrico W.

10.0

/10

Reviewed 7 week(s) ago

Very good to stay at there... Very nice

Find this review helpful?

Accommodation's Reply

27 Aug 2025

Dear Mr Enrico W, Thank you for your kind words. We’re delighted to know you had a very nice stay with us. We look forward to welcoming you back at Brits Hotel Puri Indah. Best Regards, Alif Alvian Front Office Manager

A***e

Staycation

10.0

/10

Reviewed 8 week(s) ago

Always memorable staying here, friendly staff, quite delicious food, far from the crowds, can be a quiet staycation to just do assignments and want to be alone.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2025

Dear A*e, Thank you for this very impressive review. We are pleased to know that the comfort, friendly staff, and serene atmosphere at Brits Hotel Puri Indah were a perfect companion for your staycation or a relaxing getaway. See you on your next visit. Warmest regards, Alif Alvian, Front Office Manager

See original

Ali U.

8.5

/10

Reviewed 8 week(s) ago

Clean rooms and polite service, food is also delicious.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2025

Dear Mr. Ali U, Thank you for your review. We are pleased to know that you enjoyed the cleanliness of our rooms, the friendliness of our service, and the delicious food. We look forward to seeing you again at Brits Hotel Puri Indah. Warm regards, Alif Alvian, Front Office Manager

See original

Z***n

8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the food is delicious, it is highly recommended for resting because it is close to everywhere.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2025

Dear Z*n, Thank you for your positive review. We are pleased to know that the friendliness of our staff, the delicious food, and our location made your stay comfortable. We look forward to your next visit to Brits Hotel Puri Indah. Warmest regards, Alif Alvian, Front Office Manager

See original

m***h

7.9

/10

Reviewed 8 week(s) ago

Sorry, the towel smells like it's not dry or something.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2025

Dear M*H, Thank you for your feedback. We apologize for any inconvenience. We have followed up on this matter and hope you will return so we can provide you with our best service. Warmest regards, Alif Alvian, Front Office Manager

See original

sham M. N.

Business

9.7

/10

Reviewed 8 week(s) ago

Room is clean, staffs are friendly. Hotel location easy access to city area and airport.

Find this review helpful?

Accommodation's Reply

08 Aug 2025

Dear sham M. N. We truly appreciate your feedback. It’s great to hear you had a pleasant stay with us and found our staff friendly, rooms clean, and location convenient. Hope to see you again at Brits Hotel Puri Indah. Best Regards, Alif Alvian Front Office Manager

N***A

Leisure

9.4

/10

Reviewed 9 week(s) ago

Please make the towels so they don't smell musty, especially white towels. Make sure the facilities and comfort are all okay.

See original

Find this review helpful?

Accommodation's Reply

08 Aug 2025

Dear Valued Guest, Thank you for bringing this to our attention. Your comfort is our top priority, and we regret that the towels provided did not meet our standards. Our team is working to update and improve this for your next visit. We look forward to welcoming you back to Brits Hotel Puri Indah. Best regards, Alif Alvian, Front Office Manager

See original

N***A

Staycation

9.7

/10

Reviewed 9 week(s) ago

The location is good and the service is also friendly, just for the towels, please add some fragrance so they don't smell musty and can be cleaner.

See original

Find this review helpful?

Accommodation's Reply

08 Aug 2025

Dear Valued Guest, Your comfort is very important to us, and we are glad you enjoyed our hotel's location and the friendliness of our staff. We apologize for the towel issue, and we will ensure they are fresh and clean on your next visit. Warmest regards, Alif Alvian, Front Office Manager

See original

Number of reviews per page