Verified Traveler
Leisure
9.0
/10
Reviewed 5 day(s) ago
Fave Hyper Square Hotel is perfect for those looking for culinary experiences, with plenty of restaurants and souvenir shops nearby, and it's also close to the mall. The rooms are comfortable, with the only downside being the bathroom, which often floods, but the staff quickly addressed that issue. The food is lacking in variety. Thank you, Fave Hotel Hypersquare, for the excellent service.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to review your stay. We greatly appreciate your compliments and feedback. We are delighted to hear that you enjoyed the hotel's excellent location, the comfort of the rooms, and the service from our team, who promptly assisted you with your bathroom issue. We also apologize for the inconvenience caused by the standing water in the bathroom and the limited food menu options. We have noted your feedback and will use it to improve our services and facilities in the future. We strive to provide a better guest experience for everyone. We hope to welcome you back to our hotel again and provide you with an even more satisfying experience on your next stay. Sincerely, Handik Widodo, General Manager
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