Beautiful high end hotel and spa

Generally an older property. For $800 pounds a night I would have expected a lot more. The rooms were not nice and the breakfast was below average. Would not stay again.

Booked through Hotels.com. Sadly the room advertised wasn’t the room we felt we got. Booked executive got deluxe. Room was nice. But very high windows which unless you were 6ft you couldn’t see out. Room was well decorated. Bed was very comfy. Nice temperature in room. Bathroom was nice. Room was a little dark near desk for getting ready, Breakfast room looked very nice. Well laid out buffet. Breakfast looked lovely but a little cold. Coffee was great. Would like to stay again. Hopefully it would turn out a little better. Didn’t use the pool facilities.

The spa area was amazing and the rooms were spotless

Amazing place to be. Well groomed rooms and helpful staff.

Fabulous spa Facilities for guests between restricted times. Forgot to book a breakfast slot but they sorted a table straight away.

Couldn't have been more pleased with our stay here. Everything about it was top notch - room, staff, hotel property, and the spa was amazing. We only wish we could have stayed longer! Did I mention the spa was amazing? Location was perfect too and everything was within walking distance. Would definitely stay here again.

Beautiful room and stunning spa facilities. Staff very friendly and helpful. Perfect location

Amazing staff and service

Room was good, AC was great! Building is very interesting, staff are top class professional and the spa area is fantastic.

Hotel felt a little bit dated. No parking concession despite the site advising there is parking.

Good room although the windows are highly positioned which means you cannot see the outside unless you’re standing up. The shower needs replacement and is not adapted to the size of the bathroom. Good staff and very pro. Breakfast is good.

Clean room, friendly staff

Highlights were the beautiful, high ceiling room, the lovely doorman who worked on Tuesday-all day and Wednesday, and the awesome bartender from Germany who craft d great cocktails and made us laugh at the same time!

Everyone was so welcoming! Highly recommend - convenient location.

Friendly staff, centrally located and spacious rooms. Selected the room that had spring water option for bathing in the room, which was pretty cool

The service was great but we were let down by the lack of sufficient air con. We booked the 2 bedroom suite for 5 of us and we're only provided 2 fans. Staff tried to help as much as they could with the issue but we were very warm. The hotel was beautiful.

Great service and amenities!! Lovely.

We arrived in Bath during an extreme heat wave. Our room was very cool and comfortable, and the housekeeping staff kept it immaculate for the four nights we were there. The spa is located, centrally in the hotel, and is extremely hot, keeping the hallways very warm. The cool plunge pool was not operating, during a time of an extreme heat wave, so that was a bit of a disappointment. We only used the Spa to have massages, which were very nice! The hotel is centrally located in the heart of the historic and beautiful city of Bath, and located right around the corner from the Roman baths. One thing that probably needs improvement is the fitness room. It’s outdated, and could use a good spring cleaning.

A lovely hotel to stay at, room was comfortable, staff was very accommodating. The spa pools were such a nice addition to our stay. Will come back on our next trip to Bath.