Dear Valued Guest, Thank you for choosing Aston Anyer Beach Hotel and for taking the time to share your stay experience. We are delighted to hear that you and your family enjoyed your stay with us, especially the fun foam parties on the beach in the morning and evening. The joy of the children enjoying the various activities we provided means a great deal to us. We hope to welcome you and your family back to create even more enjoyable holidays at Aston Anyer Beach Hotel. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for taking the time to write a review about your stay at Aston Anyer Beach Hotel. We are delighted to hear that your stay was comfortable and memorable. Your compliments are an encouragement to our entire team to continue striving to provide the best service and experience for all our guests. We also appreciate your feedback regarding the variety of the dinner buffet menu. We will forward this feedback to our Food and Beverage team for consideration so that we can provide a more diverse menu and meet the expectations of all our guests in the future. We look forward to welcoming you back to Aston Anyer Beach Hotel and providing you with an even better experience on your next visit. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for choosing Aston Anyer Beach Hotel and for taking the time to share your stay experience. We are delighted that you enjoyed your stay with us, especially our beachfront location which allowed you easy access to the beach. We sincerely hope to welcome you and your family back for your next stay, and we look forward to providing you with another memorable, or perhaps even better, experience. Sincerely, Nandang Permana, General Manager

Dear Value Guest, Thank you for choosing Aston Anyer Beach Hotel and for taking the time to share such a detailed and wonderful review. We are truly delighted to know that you had a memorable stay with us and that our team's service exceeded your expectations. Your kind words about our helpful staff, quick WhatsApp assistance, room service, restaurant team, and the engaging kids' activities mean a great deal to all of us. We are especially pleased that our team was able to help recover your child's glasses and contribute to making your family holiday a pleasant one. It is also wonderful to hear that you enjoyed our all-you-can-eat dinner, the quality of the seafood and desserts, as well as our safe beach and family-friendly facilities. Knowing that your children had a great time is the greatest reward for our team. At the same time, we sincerely appreciate your constructive feedback regarding the room size, the absence of a hand shower, and the beach breakwater wall. Please be assured that your comments have been shared with our management team for future evaluation and improvement. Feedback such as yours helps us continue enhancing our facilities and guest experience. Thank you once again for your recommendation and encouragement. We look forward to welcoming you and your family back to Aston Anyer Beach Hotel for another exceptional stay in the near future. Warm regards, Nandang Permana General Manager

Dear Ms. Amanda, Thank you for your trust and loyalty in choosing Aston Anyer Beach Hotel for every visit. We are honored to know that Aston Anyer Beach Hotel has become a regular customer. Your trust motivates our entire team to strive to maintain the highest quality service, facilities, and guest experience. We are deeply grateful for your support and hope to welcome you back on your next visit. We hope that every stay with us will be comfortable and filled with wonderful memories. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for taking the time to review your stay at Aston Anyer Beach Hotel. We are delighted to hear that you were satisfied with the cleanliness of your room and that the size of your Superior room met your expectations. Maintaining the cleanliness and comfort of our rooms is one of our top priorities, ensuring that all guests enjoy a pleasant stay. Thank you for your trust in Aston Anyer Beach Hotel. We hope to welcome you back soon for an even more memorable stay. Sincerely, Nandang Permana, General Manager

Dear Value Guest, Thank you for visiting and taking the time to write a review. Happy to hear guest satisfaction while at the Aston hotel. We are happy to wait for your next visit. Best regards, Nandang Permana | General Manager

Dear Valued Guest, Thank you for being a loyal guest of Aston Anyer Beach Hotel and thank you for taking the time to share your experience. We are honored that you have chosen Aston Anyer Beach Hotel as your family's vacation destination on multiple occasions. We are pleased to hear that easy beach access from your rooms allows your children to play in the sand and water with peace of mind, and that our beach area provides a safe environment for families. We are also pleased to hear that the cleanliness of your rooms, the vegetarian and vegan options we offer, and the value you receive in return have contributed to your pleasant stays. Thank you for your trust and loyalty to Aston Anyer Beach Hotel. We hope to remain your first choice for your family's vacations in Anyer. We look forward to welcoming you back to create more wonderful memories together. Sincerely, Nandang Permana, General Manager

Dear Ms. Suci, Thank you for visiting and taking the time to write a review. Happy to hear guest satisfaction while at the Aston hotel. We are happy to wait for your next visit. Best regards, Nandang Permana | General Manager

Dear Tiffany, Thank you for taking the time to share your experience at Aston Anyer Beach Hotel. We apologize for the delayed check-in process that caused you to wait beyond the scheduled check-in time. We understand this may have caused inconvenience, especially during school holidays when hotel occupancy is very high. We have taken your feedback into consideration and will continuously work to improve the efficiency of our guest reception process to provide faster service without compromising the quality of room preparation. We are also pleased to hear that you enjoyed the services, facilities, location, and the variety of food we served. We are especially happy to hear that you and your family appreciated the convenient beach access, the relaxing atmosphere, and the swimming pool suitable for both children and adults. Thank you for your trust in Aston Anyer Beach Hotel. We hope to welcome you back in the future with a smoother check-in experience and even better service. Sincerely, Nandang Permana, General Manager

Dear Mr. Raymond, Thank you for taking the time to share such a detailed review of your stay at Aston Anyer Beach Hotel. We are delighted to know that you enjoyed the cleanliness of your room, the beautiful sea view from your balcony, our breakfast selection, private beach, children's playground, EV charging station, and the convenience of having Starbucks within the hotel. Your kind words about the friendliness and helpfulness of our team—from our Security, Front Office, Housekeeping, to Restaurant staff—are truly appreciated and will be shared with everyone as encouragement to continue delivering excellent service. Thank you as well for your valuable suggestions. We sincerely apologize for the inconvenience caused by the live music volume, especially while your children were trying to rest. We will review the sound level to ensure it provides an enjoyable atmosphere without disturbing the comfort of our in-house guests. We also appreciate your feedback regarding the playground area. Our spacious garden is intentionally designed to provide a safe and open environment where children and families can play, relax, and enjoy outdoor activities. Nevertheless, we value your suggestion and will certainly take it into consideration as part of our future development plans. Regarding beach safety, please be assured that guest safety remains one of our top priorities. Our beach is supervised by trained beach attendants who continuously monitor the area and are ready to respond whenever assistance is needed. We appreciate your recommendation, and we will continue to evaluate additional measures to further enhance the safety and comfort of all our guests. Thank you once again for your thoughtful review and for choosing Aston Anyer Beach Hotel. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Nandang Permana General Manager

Dear Gisni, Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your stay at Aston Anyer Beach Hotel. We apologize if the check-in process did not meet your expectations. Please note that check-in time at Aston Anyer Beach Hotel is 3:00 PM Northeast Time. This is to allow our housekeeping team sufficient time to prepare each room to be clean and comfortable to the highest standards before the next guest arrives. If your room is ready before 3:00 PM Northeast Time, our team will be happy to assist you with an early check-in, subject to room availability. Thank you for your understanding and feedback. We look forward to welcoming you back again in the future to provide you with an even better stay. Sincerely, Nandang Permana, General Manager

Dear Ms. Widalia, Thank you for visiting and taking the time to write a review. Happy to hear guest satisfaction while at the Aston hotel. We are happy to wait for your next visit. Best regards, Nandang Permana | General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that you enjoyed the friendly service, diverse cuisine, private beach, swimming pool, and the upgrade to a Deluxe Premier room, which provided even greater comfort during your stay. We also appreciate your feedback regarding the noise level in the room. We apologize if this caused you any inconvenience. This feedback will be taken into consideration for improvements to our room layout, especially for guests seeking a quieter atmosphere, and to find ways to enhance the comfort of all our guests. Thank you for your trust in Aston Anyer Beach Hotel. We look forward to welcoming you back again for another comfortable and memorable stay. Sincerely, Nandang Permana, General Manager

Dear Ms. Fina, Thank you for taking the time to share your experience at Aston Añer Beach Hotel. We are delighted to hear that you and your family enjoyed the cleanliness of the rooms, the comfort of the air conditioning, the hotel amenities, and the clean beach. We are also pleased to hear that our morning and evening foam parties provided a fun experience for the children. Thank you for your feedback regarding the size of the Deluxe Family Room. Such feedback is very important to us, and we will take it into consideration to continuously improve guest comfort. We look forward to welcoming you and your family back to Aston Añer Beach Hotel for an even more memorable holiday experience. Sincerely, Nandang Permana, General Manager

Dear Poppy, Thank you for choosing Aston Anyer Beach Hotel as your family's vacation destination, and thank you for taking the time to share your experience. We are delighted to hear that our excellent location, delicious and varied food in our restaurants, and the friendliness of our staff provided you and your family with a memorable experience. Such positive reviews encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you and your family back to Aston Anyer Beach Hotel again in the future to create even more memorable moments. Sincerely, Nandang Permana, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Anyer Beach Hotel. We are delighted to hear that your stay at our hotel in Anyer was a wonderful experience. We are glad that the comprehensive facilities, family-friendly atmosphere, and varied breakfast options met your expectations. We will share your compliments regarding the friendly service of all our staff with the entire team to inspire us to continue providing the best service. Thank you for your trust and recommendation. We hope to welcome you and your family back to Aston Anyer Beach Hotel for another memorable stay. Sincerely, Nandang Permana, General Manager