Hoi An Sincerity Hotel and Spa

Explore Hoi An Sincerity Hotel and Spa
8.9
Very Good
From 252 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

8.6

Service and Facilites

9.1

People often mention about Hoi An Sincerity Hotel and Spa
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Family Friendly (5)
Staff Friendliness (5)
Bathroom (5)
Bedroom (4)
Hotel Area (4)
Variety (4)
In-house Restaurant (4)
Distance to City Center (3)
Wifi (3)
Room Space (3)
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Traveler Reviews Hoi An Sincerity Hotel and Spa

Number of reviews per page
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40
Customer reviews
V***n
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10.0
/10
Reviewed 5 week(s) ago
It was excellent! The reception staff were very attentive and friendly. They chatted with us and were very lovely. They were happy to help with anything we needed and never showed any signs of frustration. There were free bicycles available, the rooms were beautiful with great views, there was a swimming pool, and the breakfast buffet was delicious.
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2 people find it helpful
Hoangctv T.
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8.5
/10
Reviewed 7 week(s) ago
The rooms were clean, and the food and breakfast were good...
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Hoangctv T.
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8.5
/10
Reviewed 7 week(s) ago
The room was clean, and the breakfast was good...
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1 people find it helpful
Hoangctv T.
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8.5
/10
Reviewed 7 week(s) ago
The room was clean, and the breakfast was good...
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2 people find it helpful
Nguyễn T. T. S.
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9.4
/10
Reviewed 14 week(s) ago
The staff were friendly, enthusiastic, and cheerful. The room was clean. Okay.
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2 people find it helpful
N***n
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8.5
/10
Reviewed 16 week(s) ago
The hotel was okay, everything was clean, service was quick, the staff were friendly and cheerful, and it was a pleasant experience.
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N***n
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10.0
/10
Reviewed 50 week(s) ago
SUMMER 2025 - Friendly staff, clean hotel, ok breakfast, cheerful kitchen staff, clean swimming pool, maximum depth 1.8m, warm water, my whole family knows how to swim so we really like it.... Thanks! ...
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2 people find it helpful
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Bui N. N.
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10.0
/10
Reviewed 53 week(s) ago
Nice, clean, airy room. Very good for the price.
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thùy L.
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10.0
/10
Reviewed 55 week(s) ago
Nice hotel, free shuttle to old town, delicious breakfast, nice swimming pool, enthusiastic staff
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thùy L.
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8.5
/10
Reviewed 56 week(s) ago
Friendly staff, nice hotel location
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1 people find it helpful
NGUYEN D. C.
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Leisure
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8.5
/10
Reviewed 70 week(s) ago
Reasonable price, friendly staff.
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2 people find it helpful
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ANH T.
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9.4
/10
Reviewed 71 week(s) ago
I like the staff here, they are so nice and helpful. Always smile with guests.
4 people find it helpful
NGUYEN T. L. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 115 week(s) ago
Đồ ăn hơi thiên âu nên không có quá nhiều sự lựa chọn, nhưng phòng thì sạch sẽ, dịch vụ chăm sóc tốt. Phòng gym và bể bơi đều ổn
3 people find it helpful
NGUYEN THI TUONG VI
icon-origin-TRAVELOKA
9.4
/10
Reviewed 119 week(s) ago
Chỉ có thể nói là service tuyệt vời. Mình vừa được hỗ trợ nhận phòng sớm còn được upgrade room free. Đặc biệt là bộ phận FO rất dễ thương, nhiệt tình, chu đáo. Rất recommend mọi người tới đây
5 people find it helpful
Sangjin L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
This hotel is very good! Staffs are very kindly! Clean and cheap!
2 people find it helpful
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Pham H. V.
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Family
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9.1
/10
Reviewed 330 week(s) ago
I had a great Tet holiday at the hotel. I arrived on January 28 early but still served graciously and had a welcome drink to drink. Due to coming so early, I have not prepared my room in time, so my guests borrowed my bicycle for free to go around the old town, the old bicycle is not good, but it does not affect much. Back to the hotel at 11 am there is already a room prepared. Well, 2 junior suites are extremely spacious, comfortable and clean, with a balcony overlooking the street and the pool is very peaceful. Guided by the concierge and had free fruit and wine to drink, I appreciate the hotel's service. The bed has just enough elasticity so it is comfortable, no back pain, 1 is good sleep right away. Breakfast buffet at the restaurant on the ground floor is also quite good, although not a variety of dishes but tastes good, only 1-2 dishes wedges have no taste. The swimming pool is super nice, divided into 2 areas for adults and children very reasonable, but going in the cold and epidemic Tet weather, I did not dare to take a long bath. Afraid of translating, I was afraid of Chinese customers at first, but most of them were Korean ones. Having the hotel's own shuttle bus to An Bang beach and the old town by the hour is very convenient, but I do not like to drive very, very annoying when my family asks some unknown things but When the Korean guests asked, it was fun, or thought that Vietnamese people who didn't have money in Korea should be treated worse. Apart from that, the stay at Hoi An Sincerity Hotel is extremely comfortable for our family. If I have the opportunity, I will come back to the hotel and the hotel next door to experience the comparison. Judging by 8/10, it's worth celebrating 9/10 but because he drove the shuttle bus, minus 1 sympathy.
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3 people find it helpful
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KRIANGSAK S.
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Family
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10.0
/10
Reviewed 335 week(s) ago
Recommended at all. Room conditions, breakfast service were perfect. Really liked it.
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Nguyen T. A.
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Romantic
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8.8
/10
Reviewed 336 week(s) ago
Relatively good, service good, windows need to replace the door lock.
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4 people find it helpful
Le Mai D. A.
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Romantic
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10.0
/10
Reviewed 341 week(s) ago
Spacious double room, comfortable. Suitable for couples or families
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3 people find it helpful
NGUYEN T. A. T.
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Family
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9.4
/10
Reviewed 346 week(s) ago
Room ok, friendly staff, good breakfast buffet. Rooms have airy balconies 👍🏻
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1 people find it helpful
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