I waited about a week after leaving to write this review so that it would be objective and not emotional. I can honestly say the best feature of this hotel was it's proximity to the Salute water bus stop. The pictures online are glossy and photo shopped. The actual hotel is very worn and dated. The carpet and wall covering in the room were faded and worn. They have signs posted that rooms will not be cooled below 26 degrees Celsius (78.8 degrees Fahrenheit!) so nights are miserable! We did have the option of opening the windows but that would have let in mosquitoes. The bathroom is the size of a small closet and anyone of any size will have a hard time maneuvering. The bathroom also was NOT clean. There was hair on the wall under the sink, the sink leaked, and part of the shower stall was chipped off. We informed staff about the leak shortly after checking in but it was never fixed.

We have stayed at dozens of hotels in Europe, Costa Rica, Canada and the USA, this is without doubt the worst hotel at which we have ever stayed. Perhaps the last thorough maintenance for hotel was done twenty-years ago. Sarcastically, I would to say pre-WWII. The beds were mere army cots with deteriorated mattresses. Who knows when the blankets and pillows were last laundered. The carpet was stained with something in red which we chose to ignore. The mosquitoes were well-fed and the A.C. dyed. The breakfast that the website offered does not exist. We left one-day earlier than anticipated due to the conditions of the hotel. On the positive side, the location, over which the hotel has no control, was good. Water ferries were a short walk away.

This property is not the property as advertised. The location is about. 15-20 min walk from the main attractions in Venice, however it is located conveniently close to a Vaporetto (water bus) stop that you can navigate. This property is a collection of buildings, my review is only about the room I had which is in the primary building, but I would guess the same applies to all. The property itself did not have access to laundry or breakfast services as offered. The interior has received no attention for what seems like at least two decades and is tired and worn out. Hot water is sporadic at best, mattresses are paper thin along with the pillows. There are better options available at a similar price point. I would avoid this one.

This is a hotel that is not running in proper condition. Paint flakes from the ceiling, door handles fall off, shower drain is clogged. Most definitely not ideal for the price I paid.

For the price and the peak period we visited in, this place was reasonable. We booked the main building which is clearly much better than the other building. It has ‘faded Wes Anderson’ vibes and has definitely seen better days. That said, it’s an excellent location in a quiet but central location for the vaproretto and there’s a well priced sandwich and coffee shop very close and a good supermarket within a 5 minute walk. It’s Venice and you shouldn’t be spending much time in your hotel room - so with that in mind, it’s fine.

Location was great with a canal view and a great little restaurant. Pretty close to the Vaporetto Salute stop. Staff was not overly friendly, make sure you buy water for the room. You definitely get the feel of old Venice with this hotel. Stayed 2 nights and that was perfect.

A vintage stay….. TV for decoration .. hot water scarce

Room was cold, registered it was set at 30 C but it was super cold, hot waster was iffy and bed was broke. Buildings in Venice are super old but this one was just ok. If you just want a place to lay your head then it’s ok. It was clean just needs a little TLC to bring up the experience. I would probably stay someplace else next time. When I checked out there was someone else that was requesting a different room.

Room was clean, good location

Room was extremely dirty and worn out. Potential health hazard..

Do not stay here...terrible hotel.

There was always hot water and the bed was comfortable enough to sleep in, but ir was to metal framed beds pushed together and not comfortable to share with my partner. No WiFi in the rooms, Tv stuck in Polish so couldnt understand the menus. AC seemed to work when it wanted making the room comfortable about half the time. The bathroom was down a narrow tuled corridor which was slippery when wet. It overlooked the canal which was nice though.

This was the worst hotel stay ever. We had 4 days of no hot water. There was no manager at the hotel. The receptionists just shrugged their shoulders. Refused to call management. Kept saying a technician was coming to fix it. In the end we went to another hotel. Otherwise the place was seriously run down and shabby.

It was nice hotel but it doesn’t have elevator. The restaurant is not amazing but everything else was okay.

This hotel is very tired. The staff are very unhelpful too, which makes the hotel stay very frustrating. The Aircon was going all night and we couldn’t turn it off. It was freezing cold. When we asked the reception, they didn’t turn it off. We had to ask them three times to turn it off and they said there was only one Aircon remote control for the whole hotel. Then there was no hot water for the four nights stay. We asked the reception several times and they just shrugged their shoulders and said the engineer doesn’t work during the weekend so there is nothing we can do. Then the cleaner spilled a load of bleach in the room on the red carpet and didn’t tell us They placed one of our bags over the top of the bleach stain to cover it up, the next day they brought a rug to cover it up. The location of the hotel is good and it overlooks a very nice canal but I would not stay here again and I cannot recommend it to anybody else either.

WORST EXPERIENCE in my entire trip to Italy. Check in process is a mess, my family and I felt discriminated by the staff who was talking bad about our group amongst themselves. Our party booked a total of 6 rooms for us to be treated in such manner. The lady in the check in area literally said in Italian that she didn’t want us there or to deal with us as we attempted to book a 7th room since the actual room does not look like the pictures. The rooms are small, carpet smells musky and looks old and dirty. The second bed that is shown in the pictures is literally a mattress on the floor. Spend your money somewhere else. Treatment was so terrible that we actually left right after midnight, didn’t even sleep there.

- Was vactioning with my partner in Venice for 2 nights, requested a double bed and recieved two single beds put together. Wasn't able to check in until 3pm, when we complained at 4pm after we arrived and checked in, we were told rudely by the concierge that the workers who would be able to put on a pillow top over the single beds had left for the day and they won't be able to do anything until tomorrow. - Air conditioner leaked constantly, so the cleaners/management just put towels in the corner to stop the leaking. - The room overall had a weird smell to it, probably because of the aircon leaking onto the carpet. - The air conditioner was above the entry/exit door, so because of the leaking the floorboards swelled and opening/closing the door was problematic.

Had been worried by negative reviews but stay was clean & comfortable for the price. Reception staff were perfectly charming, friendly & helpful (not at all rude as others have said). A little worn and dated but overall a pleasant stay.

We only stayed 1 night and appreciated the friendly staff allowed us to store our bags until the 3pm check in time. We were not happy with the AC being stuck on 16 degrees all night. We tried to find the control for the heat pump/ac and discovered in the morning we hadn’t lost it- but all the ac boxes are controlled by the hotel and maintenance needs to change it. A very cold night for tired travellers. Aside from this the hotel was cute and staff were friendly

Hotel is rated a 4 star but the room was covered in a thick layer of dust, carpet had many large stains, bathroom was not cleaned and seemed used by previous occupant. Multiple Power Outages, no water or working TV in room. couldnt even open room window due the amount of dust on window sill and air unit. Horribly disappointed especially for what they charged for the nightly rate.