Messner Palace

Hotels
5.4
/10
Fair
32 reviews

What Guests Say About Their Stay

Charles
10.0
/ 10
Front desk reception was outstanding as well as the restaurant. Very helpful, and went above and beyond.
In the Area
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Rio Terrà Catecumeni 216, Dorsoduro, Venice, Metropolitan City of Venice, Veneto, Italy, 30123

Main Facilities

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Restaurant
WiFi
Staying at Messner Palace is a good choice when you are visiting Venice.
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Messner Palace Address: Map & Location

Rio Terrà Catecumeni 216, Dorsoduro, Venice, Metropolitan City of Venice, Veneto, Italy, 30123
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Location


Staying at Messner Palace is a good choice when you are visiting Venice.

About Messner Palace

Savor your favorite dishes with special cuisines from Messner Palace exclusively for you.

Get precious and unforgettable moment during your stay at Messner Palace.

All facilities in Messner Palace

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Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Garden
  • Discounted Fitness Center

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Beach shuttle (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Messner Palace

Important Note
  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 140 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 30 per day (8202 ft away)
  • Crib (infant bed) fee: EUR 15 per stay
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Some guestrooms at this property are located 50 meters away from the hotel's main building.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Messner Palace
10
Number of floors in Messner Palace
1
Another facilities in Messner Palace
Tours, Multilingual staff, Laundry service, Wedding service, Luggage storage

Frequently asked question in Messner Palace

What are available facilities at Messner Palace?
There are top facilites at Messner Palace such as Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Messner Palace?
Check-in time at Messner Palace is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Messner Palace provide breakfast?
Yes, Messner Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Messner Palace?
Messner Palace is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Messner Palace have?
Messner Palace has 1 floors.
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More Reviews from Other Guests in Messner Palace

5.4
Fair
From 32 reviews
Cleanliness

6.0

Room Comfort

5.0

Service and Facilites

6.4

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Traveler Reviews Messner Palace

Number of reviews per page
20
40
Top reviews
GEORGINA
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately, this hotel did not meet our expectations. The room was much smaller than what was shown in the pictures, which made the stay uncomfortable. On top of that, the air conditioning barely worked, and the room stayed warm even at night — not ideal in hot weather. The most disappointing part, however, was the lady helping in the front she was rude to people who don’t speak Italian. Several encounters felt rude and unwelcoming, which really affected the overall experience. It’s a shame because the location was convenient, but sadly, that wasn’t enough to make up for everything else. I wouldn’t stay here again, and I wouldn’t recommend it unless major improvements are made.
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Linda
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a very nice old hotel. The staff were all very nice. We arrived late, and the dining manager allowed us to order some food to take to our room. My problem is with the reservation. I requested a room for 3 & selected a triple room. When we arrived, the staff said they received a reservation for only 2 people, so I had to pay for an additional person + the tourist fee. It cost me nearly $75 more for the exact room I had reserved.
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Andrea
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The TV didn’t work and it would have been nice to watch some news. The shower water was warm to cold. Expedia indicated a continental breakfast available but that is extra. The room was quite small and our three beds took up the entire space, but I was fine with that, as I wanted three beds. Great location.
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Old but pleasant
Max
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Loved the location and the rooms!
Jane
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Small room with an itty bitty bathroom you can barely turn around in. The carpet was disgusting and looked like it had never been replaced. The bed was very uncomfortable. The only good thing was the balcony overlooking the canal.
Wilfredo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great dining options. Staff was very friendly and accommodating. They offer great service and information to all areas. Would recommend this property.
Randy
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

They advertise WiFi but in our "wing" of the property there was NO WiFi. The heater AC had NO control. They had to send someone from the staff to turn it on or off or to adjust the temperature. Bed was okay. Bathroom okay. Touch control lamps next to the beds turn themselves on and off during the night. Location was convenient. Hotel has a restaurant and food was just 3 stars.
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William
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel room was in a different building than addressed. Not sure if it was part of the 4 star building that was advertised. There was no WiFi in the room. There was something saying “sound proof” rooms, but we could hear our neighbors in the middle of the night. We had no control of the temperature in the room. Also a welcome drink was advertised, but not delivered. Be sure to check the Google reviews before booking.
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Oxana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel has a great potential. The staff is very polite and helpful, but the rooms need major renovation. Bathrooms are in poor condition as well as carpet. Internet is barely working, we tried to watch Netflix but it constantly got disconnected. We enjoyed the hotel’s restaurant. Food was good and ambient atmosphere was pleasant. We would stay in this hotel again, but as I said they need to update showers.
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Charles
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Front desk reception was outstanding as well as the restaurant. Very helpful, and went above and beyond.
Verified traveler
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Main areas were quaint but room needed new furniture (veneer coming away from chipboard), new mattress (sagging in middle), new carpet, new wall paper, new bathroom and a lick of paint (damp patch on ceiling). Food in the restaurant was nice and very good value (guests receive 40% discount). Overall a good budget hotel for Venice, just needs a little freshen up.
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Reza
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

They used fake pic of the bathroom to trap customers into booking their hotel. In reality you’ll get bathroom with cracked tiles and full of black mold. Broken furniture and rude personnel. The worst stay in my life.
Elham
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I would like to upload photos of this place so you can see for yourself. Unfortunately this option is not available on this survey. It is the dirtiest place with an awful customer service. Let's put it this way, the holes, cracks and the chandelier not properly attached to the ceiling, made me wonder if the ceiling would collapse and if I would be alive the next day. Shame on expedia for not closely scanning the advertised hotels and allowing deceiving pictures to be posted on their site. Shame, shame!
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Johanna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

During 90 plus temps the AC either didnt work or was not on (the front desk person had the remote to it and didn’t make sure it was on even when we complained). So once turned on, it still didn’t work. And all the front desk person could say to us is “there is nothing i can do it’s just me here.” Just horrible! The room was dirty, the ceiling was falling, and the AC didn’t work half the time. Not worth the stay.
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Verified traveler
2.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Terrible experience. Less than 3 hours after booking I realised I could't afford this hotel. I stupidly thought that I'd be protected by a 48 hour cool off period. There's no such thing. I thought perhaps I could seek understanding from the hotel besides I'd booked a room only 3 hours earlier, the booking was more than 3 weeks away and I offered to pay a cancellation fee. The hotel flatly refused my first email and ignored any follow up. I've since noted the terrible reviews that report the hotel has bed bugs, bad smells, broken furniture, unclean rooms, bad customer service, security issues, questionable positive revies and poor response to negativity (to name a few) so I'm glad I did not stay here. As far as I'm concerned this hotel stole my money. But thankyou for teaching me that just because a hotel can be understanding and provide good customer service they dont have to and just won't. A hard lesson but I'll be more cautious in future.
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Melissa
icon-Leisure
Leisure
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Staff was not helpful giving information about public water shuttles, water taxis, and other important information about how to get to the property & the best way to leave. Wrong information they gave me caused me to be fined on the public water shuttle ,
Zoltan Dantes
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Preis, Lage = gut
Martin Eugenio
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Agusto y limpio
jaime horacio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Hotel muy interesante
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.