Overall Ratings & Reviews DoubleTree by Hilton Sighisoara - Cavaler

We liked Ibolya at the reception, she was very kind and helpful. The sink in our bathroom did not work, the aircon was noisy, the elevator music in the foyer was audible in the room.

The hotel is located right beside the busy highway coming into the city. The room was super hot - 26C and the controls to turn the temperature lower were not working. The breakfast was dismal: limited selection, awful coffee and the lights weren’t turned on!

Clean, quiet room, comfortable bed, close to the old town, nice swimming pool. Breakfast staff friendly and helpful. Reception staff very grumpy.

You can’t beat this hotel for a quality stay and price. The staff are friendly with a nice breakfast in the morning and good quality restaurant for an evening meal. The facilities are fantastic with a nice swimming pool, sauna and steam room.

Central location. The staff is very thoughtful and helpful. Food was good in restaurant. East parking. Nice bar. Would stay again..

Excellent!

The check in was smooth and the front desk specialist was very helpful. The hotel is situated within walking distance of the citadel and we had plenty of dining options around to choose from. Great value for money given the positioning and hotel amenities.

Good hotel with a best view on the old city. The breakfast had everything that you need.

The rooms was very poor and not cleaned. Some towels very old.

Our second time at this hotel! Such a pretty and walkable area.

Great hotel , spa amenities were wonderful. Hotel was very close to everything we wanted to see . Our rooms could have been better, tv broken and air conditioner didn’t work well but was clean and bed comfortable.

Excellent stay. The bed was the most comfortable we have had on our trip and we both had the best nights sleep yet. Room was well laid out and had everything we needed. The breakfast buffet was superb and well worth paying extra for.

All was really nice

The property requires a thorough renovation. Some parts of the building are renovated, some are from the last century. There were ants in the room. The breakfast was not too bad, however, coffee machines should be serviced; coffee cups had cracks. It’s not Double Tree Hilton quality property, the hotel is using a name of a brand, delivering mediocre service.

American standard hotel that has bigger rooms. Close to the city center. Convenient parking.

A lovely hotel!!

My husband and I travel quite a bit and have been Hilton Honors members for years. Hilton has always been a reliable chain of hotels and we look for it when we book rooms on our work and pleasure vacations. Until recently, we have never felt the need to write a review to complain but I cannot avoid it now. We just checked out of the DoubleTree by Hilton Sighisonoara, Romania. It was part of a vacation with two other couples, one of which is also a Hilton Honors member. From the moment we entered the lobby I knew it wouldn’t live up to Hilton standards. The receptionist was very unfriendly and not helpful. The lobby smelled of cigarettes. The carpets in the hallways and rooms were stained. The refrigerator is in a cabinet that was difficult to open. There was a tea kettle that wouldn’t stay on to heat the water (the button kept popping). The bathroom light flickered intermittently. The towels were worn out and torn on the edges. There were soap dispensers in the shower for body wash, shampoo and conditioner and they were all empty. They had separate small bottles on the counter. And there was no hair dryer. As to breakfast, most of the options were empty or low. The salads weren’t fresh. The coffee machine offered espresso or coffee, the latter of which didn’t fit in the cups provided. They had juice cups that were paper cups and could be used for the coffee. There was also a spider crawling on my napkin at breakfast. Nasty! The woman at checkout was pleasant.

Great location for exploring the citadel and old town! Tons of great restaurant option within walking distance. We thoroughly enjoyed our stay.

Nice location for the hotel, near the main attractions. Easy to park outside. The pool area comes with sauna and steam and is really excellent. The spa pool outside looks like it's never been emptied though. I didn't try the gym. Towels were provided and lockers. The breakfast is in a large room I would compare to the shining. The staff were friendly but the offering looked like it hadnt been changed for months, with most things stale, empty or almost empty. I'd give this breakfast one of the lowest ratings I've experienced and it really let the facility down. Otherwise the room was excellent, big bed, nice size, lacking a fridge. The whole hotel is worth a stay, and if they improved breakfast I'd give it a very good score

A particularly helpful and welcoming staff was an immediate plus. The hotel is located in the lower new town but it is very close to the steps up which one climbs to get to the Old Town in the Citadel. The hotel has a pool.