Overall Ratings & Reviews Chelford Guesthouse

Unfortunately this was a bad experience for myself, wife and son. Upon arrival and an exiting our vehicle, we were met by an overpowering smell of cannabis emanating across the area. The room was very very dated and my son was crying due to the stability of the bunk bed, crying himself to sleep. I would say that the accommodation decor was approximately 25 - 30 years old at least. The doors were extremely old and dated, along with the toilet area which was covered in stains and mold. The walls are paper thin and we could hear the conversation of the person in the room next door, this was made worse as at 115am I thought they were coming through the wall following an almighty thud? I got limited sleep due to all these issues. The accommodation in fairness from the outside looks presentable, however internally is in need of major upgrades. Unfortunately would not recommend.

Excellent value for little outlay

I stayed in room 10. Comfortable bed. Shower worked well with plenty of hot water. The room has a faint musty smell like in old places. I didn’t get any towels – had to improvise. The room was old, scuff marks on the walls, Fluff and cobwebs in corners.

A B&B that doesn't offer breakfast, towels or even a toilet roll should not be described as a B&B, even self catering with the standard of cleanliness is debatable. Chipped mugs, stained carpets, mouldy grouting, frayed carpets, blood stained pillows and pillowcases, rusty microwave, to name but a few of the major objections to why you should book here. Yes it's reasonably priced but there are still standards that should be met

Maybe a budget type of stay but was warm comfortable and hot water in plenty . Worth the very fair price

Warm and comfortable . Maybe a budget hotel but value for money in my opinion

Black mold in the shower/bath, carpet was filthy, inside of door surround dirty, the hedge at the roadside of the drive was blocking the view to the right making it unsafe, very little heating.

Very Bad Service No one was there on Reception to attend and Guide No Cleaning Damaged Door Dirty Bedsheets and Washroom

Mold in the bathing, dated decor

You don't expect luxury for £80 a night but this place is extraordinary! The indoor hallway leading to the room was strewn with wet leaves. Towels are 'on request', so we requested some and were given 3 towels one of which was filthy. The bathroom door didn't close properly so we had to listen to each other pee. And when we left this morning we were chased off the property by barking dogs. A memorable experience.

Awful! Stay away!!! Room smelt and felt damp and dirty as soon as you walked in. Carpet was filthy. Marks on wall. Mould all around the doors and windows. We preferred the option of a 4 hour drive in the middle of the night, rather than stay here. Despite messaging Chelford B&B and Hotels.com no refund was given.

Was not good. Poor room. Mould all over. Bedding smelled. Matress was hard and uncomfy bedding not clean . Shower dirty, shocking, my partner woke up with bites on his head and itching all over

Mouldy, dirty, bathroom bin had other peoples "bathroom rubbish" in it. Stains on bedding. See photos. One of the mouldy patches was above one of the beds. Was staying as a pit stop before an early flight. Slept in my car instead.

The hotel did not provide any towels nor soap to wash hands. The bathroom sliding door was stuck and we struggled to close it every time someone needed the loo. No hot water so unable to take shower (not that I would have ......) This is advertised as a B&B but when we called to enquire about it in the morning, they advised that they stopped serving breakfast since COVID but they still have pictures of breakfast on their pages.... Carpet has seen better days..... Overall poor condition even for a 2 star hotel!

Absolutely awful. We checked out immediately and requested a refund. Room filthy and bedding had been slept in. It was the lower body hair hanging from the shower head that really grossed us out. Bathroom hasnt been cleaned. This property should be removed from hotels.com Hotels.com have been great supporting us with this request.however the refund has been denied.

just needed a place to stay for an event about 30 minutes away, it's location was handy and the room was okay for what I needed

Managed to find the poorly signposted farm track that leads to these poorly constructed chalet blocks. A handwritten sign on the "reception" said "Check in at 4pm - call first" and listed 2 telephone numbers. As we were to early having had a good run from London we left to return later. Phoned at a quarter to 4 to be told "You're in room 8, the keys in the door". Returned and went in to find a squalid room with a filthy carpet, a lavatory that smelled of pee and a toaster that can only be described as a health hazard. We turned around and walked out. No-one on site to speak to directly so we left and stayed somewhere else despite having already paid. Left a WhatsApp message on the number later - no response. Thoroughly NOT recommended.

No receptionist on arrival bedsheets stained photographic evidence. Duvet dirty with specs of black over. No soap gel or towels. Cistern broken. Worst accommodation We’ve stayed in.

The room was dirty and dated

Dirty hovel left halfway through my stay no room cleaning microwave was thick with used food horrible conditions