Chelford Guesthouse

B&b
4.8
/10
Poor
162 reviews

What Guests Say About Their Stay

gordon
10.0
/ 10
Good value for the money well equipped clean and comfortable well done will use when in the area again
In the Area
See Map
Chelford Road, Marthall, Moat Hall Farm, Marthall, Cheshire East, England, WA16 8SU

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Chelford Guesthouse is a good choice when you are visiting Marthall. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Chelford Guesthouse Address: Map & Location

Chelford Road, Marthall, Moat Hall Farm, Marthall, Cheshire East, England, WA16 8SU
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Discover More About Chelford Guesthouse

Location


Staying at Chelford Guesthouse is a good choice when you are visiting Marthall.

About Chelford Guesthouse

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Chelford Guesthouse will surely satisfy you with its great hospitality and affordable price.

All facilities in Chelford Guesthouse

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Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Tours

Things to Do

  • Barbecue
  • Picnic area
  • Garden

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Others

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Chelford Guesthouse

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
16:00 - 00:00 - Before 10:00
Available rooms at Chelford Guesthouse
14
Another facilities in Chelford Guesthouse
Luggage storage, Express check-in, Express check-out, 24-hour Receptionist, Laundry service

Frequently asked question in Chelford Guesthouse

What are available facilities at Chelford Guesthouse?
There are top facilites at Chelford Guesthouse such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Chelford Guesthouse?
Check-in time at Chelford Guesthouse is staring from 16:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Chelford Guesthouse?
Chelford Guesthouse is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Chelford Guesthouse?
Chelford Guesthouse has 14 rooms in total.

More Reviews from Other Guests in Chelford Guesthouse

4.8
Poor
From 162 reviews
Cleanliness

5.2

Room Comfort

5.4

Service and Facilites

5.2

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Traveler Reviews Chelford Guesthouse

Number of reviews per page
20
40
Top reviews
Richard
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Well a cracking position in Cheshire, the situation is perfect..However, soap and towels have to be requested.. The rooms are a little worn and could do with a deep clean and some paint! Other than that TV, kettle & Microwave(nice touch).. A brilliant base for exploring Cheshire!
Nathan
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Where to start! Finally found it after driving down a lane. Arrived to find note on reception with a number to call. Called the number few times for her to say key is in the back of the room door ready. Room 2 was behind us. BBQ on grass but not as pictured, very run down. Walked to room 2, open the door to be hit by the smell of wet damp dog, finally entered the room and when I say shambles from stains on the floor, pubic hair in sink, poo still in toilet, something running down the fridge inside and out, cutlery that looks rusty and haven’t been cleaned and chipped mugs and also stained as well. Pulled back the duvet on the bed, this can only be described as non clean linen. Was not going to be staying the night there. The pictures on ad where no where to be found. Finally got through to reception and expressed our concern about the room and the cleanliness of it and asked for alternate room to be told there is only 1 available which was room 3 but the place of more than 12 rooms looked abandoned. Went to room 3 which 1/4 of the mirror was smashed and no longer on the wall where it should be, cobwebs and spiders and dust everywhere. Dirt that’s probably been sat there for months. General filth in the room. Went back to reception and rung the woman to say we won’t be staying she said leave the keys in box and hung up. So after travelling 4hrs to get there to then having to spend x3 the price on top & travel an extra 30 mins to a new hotel which was amazing unlike this dump
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Tracey
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed in room 11, It wasnt the cleanist of places, cowebs everywhere, empty malteser packet in the draw, liquid soap was watered down in the bathroom, no towels, which is on the list of things in the room, so we couldnt shower, as we didnt bring our own!!! also states a hob, that wasnt there either!! The doormat was taped together, smelt musky when we went in there!! I know you get what you pay for but this was unexceptable!!! Glad we only stayed the night, we were gone by 6am!!! 😧😧😧😧 It didn't look anything like the pic on the advert
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martin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

You'll need to manage your expectations if staying here. Its cheap & its cheap for a reason. Its not Travelodge style accommodation, but (I suspect) cheaply built and maintained block of approx 15 holiday camp type rooms in a working farm yard. I stayed in room 12 that had been recently painted & had a new carpet. Lovely hot shower, comfortable bed, working kettle. No towels supplied but i expected this from other reviews. & no breakfast despite plenty of signs saying B&B. I feel its sensibly priced for the room.
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Claire
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Arrived at the reception and telephoned the number. Told that room 5. was ours and that the key was in the door. Noticed when got in that the kettle was dusty and the place looked well worn by had not paid much so didn't expect 5 star! Went for dinner then on closer inspection on our return noticed that the toilet was still dirty from the previous occupants and that nothing! (Maybe the duvet cover and pillow cases, even though the duvet smelt musty) Had been cleaned. There was mold in the shower and wardrobe areas and an absolute mass of cobwebs that would not have happened overnight. Having messaged the phone number previously rang asking for the room to be cleaned. We heard NOTHING back! Complained to Expedia and moved on next day as too late by then to go elsewhere and couldn't ask my son to sleep in the car! Terrible customer service as would have given them a chance to rectify these problems...
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k
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Unfortunately this was a bad experience for myself, wife and son. Upon arrival and an exiting our vehicle, we were met by an overpowering smell of cannabis emanating across the area. The room was very very dated and my son was crying due to the stability of the bunk bed, crying himself to sleep. I would say that the accommodation decor was approximately 25 - 30 years old at least. The doors were extremely old and dated, along with the toilet area which was covered in stains and mold. The walls are paper thin and we could hear the conversation of the person in the room next door, this was made worse as at 115am I thought they were coming through the wall following an almighty thud? I got limited sleep due to all these issues. The accommodation in fairness from the outside looks presentable, however internally is in need of major upgrades. Unfortunately would not recommend.
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Adrian
icon-Business
Business
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Excellent value for little outlay
David
icon-Business
Business
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I stayed in room 10. Comfortable bed. Shower worked well with plenty of hot water. The room has a faint musty smell like in old places. I didn’t get any towels – had to improvise. The room was old, scuff marks on the walls, Fluff and cobwebs in corners.
Sylvia
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

A B&B that doesn't offer breakfast, towels or even a toilet roll should not be described as a B&B, even self catering with the standard of cleanliness is debatable. Chipped mugs, stained carpets, mouldy grouting, frayed carpets, blood stained pillows and pillowcases, rusty microwave, to name but a few of the major objections to why you should book here. Yes it's reasonably priced but there are still standards that should be met
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Adrian
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Maybe a budget type of stay but was warm comfortable and hot water in plenty . Worth the very fair price
Adrian
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Warm and comfortable . Maybe a budget hotel but value for money in my opinion
Richard
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Black mold in the shower/bath, carpet was filthy, inside of door surround dirty, the hedge at the roadside of the drive was blocking the view to the right making it unsafe, very little heating.
Khushal
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very Bad Service No one was there on Reception to attend and Guide No Cleaning Damaged Door Dirty Bedsheets and Washroom
Vaseva
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Mold in the bathing, dated decor
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

You don't expect luxury for £80 a night but this place is extraordinary! The indoor hallway leading to the room was strewn with wet leaves. Towels are 'on request', so we requested some and were given 3 towels one of which was filthy. The bathroom door didn't close properly so we had to listen to each other pee. And when we left this morning we were chased off the property by barking dogs. A memorable experience.
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Verified traveler
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Awful! Stay away!!! Room smelt and felt damp and dirty as soon as you walked in. Carpet was filthy. Marks on wall. Mould all around the doors and windows. We preferred the option of a 4 hour drive in the middle of the night, rather than stay here. Despite messaging Chelford B&B and Hotels.com no refund was given.
Mark
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Was not good. Poor room. Mould all over. Bedding smelled. Matress was hard and uncomfy bedding not clean . Shower dirty, shocking, my partner woke up with bites on his head and itching all over
Zoe
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Mouldy, dirty, bathroom bin had other peoples "bathroom rubbish" in it. Stains on bedding. See photos. One of the mouldy patches was above one of the beds. Was staying as a pit stop before an early flight. Slept in my car instead.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The hotel did not provide any towels nor soap to wash hands. The bathroom sliding door was stuck and we struggled to close it every time someone needed the loo. No hot water so unable to take shower (not that I would have ......) This is advertised as a B&B but when we called to enquire about it in the morning, they advised that they stopped serving breakfast since COVID but they still have pictures of breakfast on their pages.... Carpet has seen better days..... Overall poor condition even for a 2 star hotel!
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Wendy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Absolutely awful. We checked out immediately and requested a refund. Room filthy and bedding had been slept in. It was the lower body hair hanging from the shower head that really grossed us out. Bathroom hasnt been cleaned. This property should be removed from hotels.com Hotels.com have been great supporting us with this request.however the refund has been denied.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.