This is the second time I have started here with the last time being in the Summer. As last time, the staff were great and the food is spot on - especially breakfast. Be warned, breakfast portions are big! The only negatives are that there should be at least a bottle of water in the room but more of an issue was the the room heating is switched off centrally somewhere around 9:30pm. I was still doing some work at the desk and the room when pretty cold quite quickly. I appreciate the cost management but had my wife been staying, it would not have been acceptable. I will stay again and do recommend this lovely hotel but be aware of the heating situation through the winter.