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Explore Mercure Hangzhou West Lake

Traveloka (8)

Other sources (46)

8.6

Very Good

From 8 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.0

Meal

7.5

Location

9.3

Service and Facilites

9.0

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Traveler Reviews Mercure Hangzhou West Lake

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Customer reviews

H***n

9.4

/10

Reviewed 16 week(s) ago

Everything is OK, so no comment.

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F***y

Leisure

8.5

/10

Reviewed 29 week(s) ago

Hotel staff is friendly, check in process is fast.

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Alves H. F. B.

9.7

/10

Reviewed 298 week(s) ago

Photos of the rooms are better than the original rooms, the technology is cool, clean and close to culinary spots. There is a bakery at the back of the road which is also very tasty. The staff are friendly although not many can speak English but they try to direct it well for example with Google Translate.

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Melisa

Business

9.6

/10

Reviewed 307 week(s) ago

The location is very strategic, the address on the hotel voucher listed has an error. It is better to check before going to the hotel.

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