8.7
Very Good
From 4,315 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

9.3

Service and Facilites

8.8

People often mention about ANSA Hotel Kuala Lumpur
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Distance to City Center (82)
Accessibility (79)
Bedroom (79)
Surroundings (76)
Staff Friendliness (75)
Room Space (71)
Bathroom (71)
Hotel Area (62)
Ambiance (56)
Wifi (54)
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Traveler Reviews ANSA Hotel Kuala Lumpur

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Customer reviews
yohanes p. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Friendly, the room has a good view, straight to Pavilion Mall.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Friendly staff, very easy to find food, close to the mall, close to transportation.
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s***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
great for its price point. convenient as it is located in front of 7/11, and of course nearby to the shopping centers, so finding food is not hard. the only drag is it is a traffic heavy area.
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Accommodation's Reply
28 Jul 2025
Dear [Guest's Name], Thank you for sharing your feedback with us! We’re glad to hear that you found our location convenient and appreciated the value we offer, especially being so close to 7-Eleven, shopping centers, and food options. Your kind words mean a lot to us. We understand that the area's traffic can be quite busy at times, and we truly appreciate your patience and understanding. Being in a vibrant city center does come with its hustle and bustle, but we hope the convenience outweighs the inconvenience. We look forward to welcoming you back again soon! Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
H***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Amazing, cool. Best family hotel in Bukit Bintang
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Accommodation's Reply
25 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Strategic location to street food, malls
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Accommodation's Reply
24 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very close, the room pavilion is also nice
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Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had a wonderful experience during your stay with us. It truly means a lot to know that our efforts made your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The best location! In the heart of Bukit Bintang ✨
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
E***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel's location, which is close to the city center, really helped us in terms of finding food because we didn't try the food at the hotel.
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Dai D. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended because the staff are very friendly and helped us get into the room before check-in time, this really helps us who are tired after the plane ride, so we can go straight in and rest first.
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
J***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 week(s) ago
This hotel, although close to the pavilion, is an old hotel and not good. When checking out, we were informed that the towel had oil stains, even though the towel was only used for bathing as usual. Finally, we were charged RM60.
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Accommodation's Reply
10 Jul 2025
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Stay in these hotel for 3 days, it was really good in our first trip to Kuala Lumpur. Strategic position because this hotel very close with Pavilion, Alor Street, Mon Chinese, Nasi Chee Meng, Lot10, Sungei Wang Plaza and etc. But need to improve with soundproof of the room (connecting door) because sometimes we can hear sound from beside room.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input is crucial in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff are friendly and all are fast, when we came to check in in the middle of the night they were quick to help us. Strategic location with lots of food and in the city center so it's more economical, no need to take a lot of taxis. We will come back when we go to KL..
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Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very close to food district, mall, shopping center, strategic place to stay.
1 people find it helpful
Accommodation's Reply
28 Jun 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
ANGGI P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The location is the best! Right on Bintang Walk. When you exit the hotel, Don Donki is on the left, Caring is on the right. Walk to Pavillion for 3 minutes, back to Win Heng Seng for 4 minutes, and Alor is also close. I will definitely stay here again if I go to KL. The only downside is that the AC in the room is positioned right above my head.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr Harris, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
sufiyati s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable, friendly staff, very helpful and very close to everything… Just a step away from the shopping center. And many places to eat. Not far away. Can be reached by walking 😆
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Accommodation's Reply
20 Jun 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
i***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
strategic location, near 2 stations, near go KL post, near mall. can leave luggage before check in time.
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Accommodation's Reply
20 Jun 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is my third time staying at this hotel. Will come back again and again.
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
sufiyati s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, comfortable bathrooms, close to shopping centers
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Accommodation's Reply
20 Jun 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Livia V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, fast service. The hotel is very clean. What is very important to me in this hotel is that an iron is provided.
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1 people find it helpful
Accommodation's Reply
15 Jun 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcome you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Number of reviews per page
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